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Found 26 results
  1. Content Article
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    The study examined the work of 61 GPs working in the NHS using time-motion methods, ethnographic observations and interviews. It found that GPs’ work is frequently disrupted by operational failures including: missing patient information problems with technology interruptions to consultations. The study identifies the nature and impact of operational failures that GPs face, allowing for more specific improvement measures to be explored. It also indicates the need for coordinated action to support GPs.
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    This issue of Hindsight includes articles on: Malicious compliance by Sidney Dekker Can we ever imagine how work is done? by Erik Hollnagel Safety is in the eye of the beholder by Florence-Marie Jegoux, Ludovic Mieusset and Sébastien Follet I wouldn't have done what they did by Martin Bromiley
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    The aim of this study, published in Human Factors journal, was to examine the effects of interruptions and retention interval on prospective memory for deferred tasks in simulated air traffic control. This can be translated into a healthcare environment.
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    From the 5365 operations, 188 adverse events were recorded. Of these, 106 adverse events (56.4%) were due to human error, of which cognitive error accounted for 99 of 192 human performance deficiencies (51.6%). These data provide a framework and impetus for new quality improvement initiatives incorporating cognitive training to mitigate human error in surgery.
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    Why I ‘walk on by’

    Anonymous

    Anonymous posted an article in Florence in the Machine

    Walking by is not what I want to do but walking by is what I do on a regular basis. I am ashamed to write this, to think this, to do this. I don’t think I am alone as I have seen others do it too. We are not bad people, but I can’t help but think that we have turned into bad nurses. The last thing I wanted to be was a bad nurse. This was never the plan… it’s crept in, without me knowing it was happening. Until now. How has this happened? How have I become the nurse I despise? I work on an acute medical admissions unit. We have patients that are admitted from the emergency depa
  16. Content Article
    The book blends literature on the nature of practice with diverse and eclectic reflections from experience in a range of contexts, from healthcare to agriculture. It explores what helps and what hinders the achievement of the core goals of human factors and ergonomics (HF/E): improved system performance and human wellbeing. The book should be of interest to current HF/E practitioners, future HF/E practitioners, allied practitioners, HF/E advocates and ambassadors, researchers, policy makers and regulators, and clients of HF/E services and products.
  17. Content Article
    The operating theatre works daily by the premise of ‘surgical precision’. Every opportunity to work as a holistic team is embraced, not only as an effective way to get things done, but also as a way to maximise patient safety and reduce risk. Given the intensity of the work and the mandatory desire for a good outcome, surgeons, anaesthetists, nurses and theatre technicians are embracing a new concept in operating theatre team dynamics. The concept has been developed by nurses at Geelong Hospital. John Gibbs, a Clinical Nurse Specialist in Anaesthetics, studied Crew Resource Management str
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    This short video shows how Brighton and Sussex University Hospitals NHS Trust has transformed the way that handover is received. By using a simple checklist along with a process, the critically unwell patient can be handed over quickly and safely. Further reading attached: Standard Operating Procedure for ICU/HDU Handover South East Coast Critical Care Network Critical Care Intrahospital Transfer form
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    Key themes: Situational awareness Handover resources Interruptions and distractions Delegation Task-fixation, helicopter view & closed-loop communication Ask for help.
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