Search the hub
Showing results for tags 'Psychological safety'.
Found 192 results
-
Content ArticlePatient Safety Learning held an online workshop, in partnership with Nutshell Communications, on 7 September. The intimate, highly participative event, known as Whose Shoes?, was attended by staff in health and care and patients, as part of our work around World Patient Safety Day. During the event, different scenarios – crowdsourced by real people – were discussed. The purpose of the event was for attendees to get together and openly talk about their personal experiences around key issues in staff safety and how they impact patient safety. New Possibilities graphic recorders, Anna Geyer and Carrie Lewis, have produced visual minutes of the event and a reflective summary after the event.
-
Content ArticleThe World Health Organization (WHO) is calling on governments and healthcare leaders to address persistent threats to the health and safety of health workers and patients. “The COVID-19 pandemic has reminded all of us of the vital role health workers play to relieve suffering and save lives,” said Dr Tedros Adhanom Ghebreyesus, WHO Director-General. “No country, hospital or clinic can keep its patients safe unless it keeps its health workers safe. WHO’s Health Worker Safety Charter is a step towards ensuring that health workers have the safe working conditions, the training, the pay and the respect they deserve.” The pandemic has also highlighted the extent to which protecting health workers is key to ensuring a functioning health system and a functioning society. The WHO Charter, released for World Patient Safety Day 2020, calls on governments and those running health services at local levels to take five actions to better protect health workers. Sign up to the WHO Charter here
-
Content ArticleThis year's World Patient Safety Day focuses on both patient and staff safety. Human Factors science keeps patients safe, but also helps keep staff safe, physically and psychologically. Martin Bromiley has written a a special one page opinion piece for the Clinical Human Factors Group about the behaviours that help create psychological safety.
-
Content Article
.jpg.acbff7c2775e5da1325093aa973605d1.jpg)
17 September 2020 marks the second annual World Patient Safety Day. The theme this year is 'Health Worker Safety: A Priority for Patient Safety'. In the run up to this special event, Patient Safety Learning are publishing a series of interviews with staff from across the health and care system to highlight key issues in staff safety and gain a clearer idea of the kind of change that needs to take place to keep staff, and ultimately patients, safe. In this interview, Yvonne Coghill, Director, Workforce Race Equality, NHS London and nurse by background, shares her insight. -
Content Article
17 September 2020 marks the second annual World Patient Safety Day. The theme this year is 'Health Worker Safety: A Priority for Patient Safety'. In the run up to this special event, Patient Safety Learning are publishing a series of interviews with staff from across the health and care system to highlight key issues in staff safety and gain a clearer idea of the kind of change that needs to take place to keep staff, and ultimately patients, safe. In this interview, Kirsty Wood, Senior Critical Care Outreach Practitioner, shares her insight. -
Content ArticleThis survey, a collaboration between the International Society for Quality in Healthcare (ISQua) and the International Hospital Federation (IHF) was designed to frame the WHO Global Consultation on Patient Safety, which was held from 24-26 February 2020 to kick off the development of the Global Patient Safety Action Plan. Already then, the pandemic-to-be was affecting various regions, before striking health systems worldwide. The question of patient safety is a critical one in the discussion about COVID-19: hygiene and hospital-acquired infections, non-suitable hospital architecture, delayed surgeries and procedures, lack of personal protective equipment (PPE) and much more affected the safety of patients as well as of health workers, to whom the World Patient Safety Day 2020 is dedicated. In February 2020, the IHF disseminated a short survey on national safety plans to its Full Members, hospitals’ national/regional representatives. At the same time, ISQua disseminated their survey asking how well incident reporting is in place, and if the outcomes improve the 'no blame no shame' approach to their Individual and Institutional Members. The surveys were repeated in July 2020 to see if the onset of COVID-19 had made any positive or negative changes to the responses.
-
Content Article
17 September 2020 marks the second annual World Patient Safety Day. The theme this year is 'Health Worker Safety: A Priority for Patient Safety'. In the run up to this special event, Patient Safety Learning are publishing a series of interviews with staff from across the health and care system to highlight key issues in staff safety and gain a clearer idea of the kind of change that needs to take place to keep staff, and ultimately patients, safe. In this interview, Patient Safety Learning's Content and Engagement Manager, Steph O'Donohue, speaks to Nick Kelly, Co-founder and CEO of the Axela Group, who specialise in health and social care services. -
Content Article
"But I spoke up anyway" (WPSD 2020)
PatientSafetyLearning Team posted an article in Staff safety
17 September 2020 marks the second annual World Patient Safety Day. The theme this year is 'Health Worker Safety: A Priority for Patient Safety'. In the run up to this special event, Patient Safety Learning are publishing a series of interviews with staff from across the health and care system to highlight key issues in staff safety and gain a clearer idea of the kind of change that needs to take place to keep staff, and ultimately patients, safe. In this 2-minute video, Surgical First Assistant and Scrub Theatre Practitioner, Kathy Nabbie talks about her personal experiences of speaking up for patient safety. She highlights the fears that many feel in raising concerns and how staff can be helped to feel psychologically safe to talk about unsafe practice. A transcript of the video is also included below. -
Content Article17 September 2020 marks the second annual World Patient Safety Day. The theme this year is 'Health Worker Safety: A Priority for Patient Safety'. In the run up to this special event, Patient Safety Learning are publishing a series of interviews with staff from across the health and care system to highlight key issues in staff safety and gain a clearer idea of the kind of change that needs to take place to keep staff, and ultimately patients, safe. To launch the series, Patient Safety Learning's Chief Executive Officer, Helen Hughes speaks to Eve Mitchell, the hub Topic Leader for Safe Staffing. Eve's passion in this area led to the creation of ‘Establishment Genie’, a safe-staffing workforce planning and benchmarking tool, which was endorsed by NICE in April 2017.
-
EventThis webinar from the International Society for Quality in Healthcare (ISQua) presents research that takes an in-depth look at what psychological safety means for health workers, how it differs within and across teams and how it is influenced by leaders and by team characteristics and team dynamics. Register
-
Content Article17 September 2020 marks the second annual World Patient Safety Day. The theme this year is 'Health Worker Safety: A Priority for Patient Safety'. In the run up to this special event, Patient Safety Learning are publishing a series of interviews with staff from across the health and care system to highlight key issues in staff safety and gain a clearer idea of the kind of change that needs to take place to keep staff, and ultimately patients, safe. In this joint interview, Patient Safety Learning speaks to Rob Tomlinson, a nurse in the operating theatres at East Lancashire Hospitals Trust, and Peter Smith, now retired after enjoying a thirty-year career in operating theatre nursing. Rob and Pete discuss why staff need to feel both physically and psychologically safe in the operating theatre and empowered to speak up, and how the Below Ten Thousand language tool has made a huge difference in creating a safer operating environment.
-
Content ArticleIn advance of the second annual World Patient Safety Day on 17 September 2020, the theme of which is Health Worker Safety: A Priority for Patient Safety’, this blog from Patient Safety Learning looks at how staff safety relates to patient safety.
-
Content ArticleThe COVID-19 pandemic has placed an enormous strain on health care workers, and its potential impact has implications for the physical and emotional well-being of the workforce. As hospital systems run well over capacity, facing possible shortages of critical care medical resources and personal protective equipment as well as clinician deaths, the psychological stressors necessitate a strong well-being support model for staff. In this commentary, Ripp et al. describe how an MSHS Employee, Faculty, and Trainee Crisis Support Task Force—created in early March 2020 and composed of behavioural health, human resources, and well-being leaders from across the health system—used a rapid needs assessment model to capture the concerns of the workforce related to the COVID-19 pandemic. The task force identified 3 priority areas central to promoting and maintaining the well-being of the entire MSHS workforce during the pandemic: meeting basic daily needs; enhancing communications for delivery of current, reliable, and reassuring messages; and developing robust psychosocial and mental health support options. Using a work group strategy, the task force operationalised the rollout of support initiatives for each priority area. Attending to the emotional well-being of health care workers has emerged as a central element in the MSHS COVID-19 response, which continues to be committed to the physical and emotional needs of a workforce that courageously faces this crisis.
-
Content ArticleThe US-based Institute for Healthcare Improvement (IHI) reviewed available evidence for interventions that can help protect staff mental health in the face of extreme working conditions such as natural disasters, terrorist attacks, and previous pandemics. They synthesised this research into evidence-based “psychological PPE” recommendations for use by staff providing care during the COVID-19 pandemic.
-
Content Article
WHO EMRO: Mental health and psychosocial stress
Patient Safety Learning posted an article in Mental health
During the COVID-19 pandemic, you might experience immense pressure and stressors. The World Health Organization has provided an infographic highlighting what stress is, how it might affect you and practical tips on what you can do. -
Content Article
Amy Edmondson: The importance of psychological safety
PatientSafetyLearning Team posted an article in Staff safety
As a leader how can you foster a work environment where people feel safe to speak up, share new ideas and work in innovative ways? In this video from the Kings Fund, Amy Edmondson, Novartis Professor of Leadership and Management at the Harvard Business School, talks about the importance of psychological safety in health and care and what leaders can do to create it. -
News ArticleWomen working in the NHS are suffering from serious stress and exhaustion in the wake of the coronavirus crisis, a troubling new report has found. Some 75% of NHS workers are women and the nursing sector is predominantly made up of women – with 9 out of 10 nurses in the UK being female. The report, conducted by the NHS Confederation’s Health and Care Women Leaders Network, warns the NHS is at risk of losing female staff due to them experiencing mental burnout during the global pandemic. Researchers, who polled more than 1,300 women working across health and care in England, found almost three quarters reported their job had a more damaging impact than usual on their emotional wellbeing due to the COVID-19 emergency. Read full story Source: The Independent, 25 August 2020
-
Content ArticleWe all want passionate employees. We want them to care about their jobs and go that extra mile for our company. We also want them to have the confidence to speak up if they think it’s necessary — whether it’s to question a given workplace process or ask a question about the nature of their SMART objectives. Of course, not all employees will stand up and make themselves be heard. So what makes some employees suffer in silence while others are emboldened to stand out from the crowd? The answer is psychological safety. A psychologically safe workplace cultivates a work environment where team members have the freedom to speak out. This environment thrives on mutual respect and encourages co-workers to share their ideas and thoughts without the fear of being shot down or ignored. The obvious effects of psychological safety are better employee wellbeing and mental health. . Stuart Hearn, a performance management specialist, gives his three examples of change that can improve the level of psychological safety in the workplace.
-
Content ArticleOlder people and people with an intellectual disability who receive long-term care are considered particularly vulnerable to infection outbreaks, such as the current coronavirus pandemic. The combination of healthcare concerns and infection-related restrictions may result in specific challenges for long-term care staff serving these populations during infection outbreaks. This review from Embregts et al. aimed to: (1) provide insight about the potential impact of infection outbreaks on the psychological state of healthcare staff and (2) explore suggestions to support and protect their psychological well-being. They found that research into support for long-term care staff during an infection outbreak is scarce. Without conscious management, policy and research focus, the needs of this professional group may remain underexposed in current and future infection outbreaks. The content synthesis and reflection on it in this article provide starting points for new research and contribute to the preparation for future infection outbreaks.
-
Content ArticleThis article from Ashton et al. outlines how one health system in the United States sought to make antibody testing available to staff as a strategy to decrease anxiety and improve sense making around the crisis.
-
Content ArticleIn this commentary piece, published in BMJ Leader, Suzanne Shale draws attention to a broader notion of moral injury found in moral philosophy. In this version, a moral wound can be experienced by anyone. It arises from sources that include injustice, cruelty, status degradation and profound breaches of moral expectations. The moral-philosophical version of moral injury associates it with moral and psychological anguish, and feelings such as bewilderment, humiliation and resentment. According to this formulation of moral injury, it could affect patients, service users, families and loved ones as well as care staff. Suzanne highlights that experiences of moral injury among the wider public, as well as staff, will call for attention from care leaders long after the pandemic surge.
-
Content ArticleDr Donna Prosser interviews Dr. Albert Wu on the emotional support that we can provide to healthcare workers during this concerning time of the COVID-19 pandemic.
-
Content ArticleIn her latest blog, Sally Howard talks about psychological types and why understanding our preferences and how they differ to others, can be incredibly valuable. This knowledge can be used to strengthen teams, encouraging people to value diversity and work more effectively together. A particularly useful tool during these challenging times.
-
Content ArticleClinical decisions rarely occur in isolation. We must consider the social contexts in clinical environments and draw on theories of social emotion to help us better understand the influence of others’ emotion on our own thoughts, feelings and, ultimately, our ability to deliver safe care. In their Editorial in BMJ Quality & Safety, Jane Heyhoe and Rebecca Lawton explorie the role of social emotion in patient safety and looks at the recent research in this emerging area. They call on the patient safety community to embrace the idea that emotions and emotional contexts exert important impacts on healthcare delivery. Characterising these impacts will inform strategies for supporting staff and delivering safer and more effective care to patients.
-
Content ArticleImagine a diverse workplace in which all employees felt a genuine sense of inclusion and belonging. It’s unlikely you work in such an organisation today. But it’s clear that every organisation, public and private sector alike, is increasingly aware of the need to get to work on making this a reality. This article, written by Amy Edmondson and published in Psychology Today, recognises that a diverse workforce and psychological safety go hand in hand for a safer workplace.
.jpg.acbff7c2775e5da1325093aa973605d1.jpg)
