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About HelenH

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    United Kingdom

About me

  • About me
    I am passionate about sharing learning to improve patient safety - using insights from clinicians, patients, patient safety and human factors experts, researchers, leaders, everyone to help make the change we need for a patient-safe future
  • Organisation
    Patient Safety Learning
  • Role
    Chief Executive

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  1. Content Article Comment
    Yes, interesting recommendation. As you say, guidance isn’t legally binding. It’s something we highlight a lot at Patient Safety Learning, the inconsistency of response to guidance and failure to implement good practice. Something we highlighted in a blog last year https://www.patientsafetylearning.org/blog/mind-the-implementation-gap-the-persistence-of-avoidable-harm-in-the-nhs
  2. Community Post
    Relieved to hear you had a positive experience. Services clearly can provided that are pain free and enable women to make choices on their care. That’s what we want for everyone
  3. Content Article Comment
    Hi @richard vA. I've been speaking with Henrietta a few times and she presented at out 'Safety for All' conference last week. That was filmed so we'll be sharing that as soon as we've done the video editing. There is an e-form for patient reporting but it's difficult to find and is woeful. It's part of the NRLS replacement, the LFPSE programme but there's no timeline for its development that I'm aware of. I understand that her office will have 4 staff only and she's actively recruiting. It's a requirement of the Commisisoner's role to have a stakeholder advisory group and I wou
  4. Community Post
    Just read it. Very interesting. I would argue furiously if I was an in patient and anyone tried to take my insulin pump or cgm off me. Direct complaint to senior management if they even tried and I was able to do so. Hospitals and health professionals in general or unrelated care will typically understand the diabetes rule book - which is ok for generic ‘how it works’ but not for someone who is on a pump who has taken a few months to get your levels balanced on a pump - plus often needs tweaking. Applying generic rules simply is not good enough to deprive someone of a working system if
  5. Community Post
    Awful to hear your experience and thank you for sharing @Teresa1. I agree with @Exonian. The Campaign is fantastic and unites so many women who have had dreadful experiences. It is gaslighting when you’re prevented/persuaded not to have the option of GA that is clearly part of RCOG guidance. Services should be there to support women’s choice. It’s their right.
  6. Community Post
    Hi Leo, that's a very good question and it would be great to get some discussion going about this. I met yesterday with some primary care patient safety leads. I'm about to write to them so will add you question and invite them to respond. Thanks Helen
  7. Community Post
    Hi @Jules Gabrielle That's great to hear. What a positive experience with caring staff. Thank you for sharing. If you'd like to, Care Opinion are a fantastic organisation for giving feedback to NHS organisations. The feedback is available to share with individual staff members and in these difficult times, that's always great to hear
  8. Community Post
    Hi @CarrieThat's so horrible, that the pain and trauma of a past experience is so terrifying to consider, that future diagnostic and treatments options just can't be coped with. Wise words @Katharine Tylko as ever.
  9. Community Post
    Thx for sharing. You’re right, it doesn’t seem to be getting better from the many testimonies shared with us. Barbaric and misogynistic. I’m raising with the newly appointed Patient Safety Commissioner
  10. Community Post
    There isn’t enough research to help differentiate and help with risk assessment. That’s part of the problem. That’s my understanding too, that those that have given birth by Caesarian section are more vulnerable to pain. I wonder @Katharine Tylko Whether there is research on that?
  11. Community Post
    Hi @Dagg Thank you so much for sharing your experience and the broadly very supportive approach at St James’. If you’d like to, Care Opinion are a good way of reporting back to service providers, positive (and indeed negative) feedback. It’s great to know that good practice is being applied