Jump to content
  • Content Count

  • Joined

  • Last visited



Community Reputation

74 Good


About HelenH

  • Rank

Profile Information

  • First name
  • Last name
  • Country
    United Kingdom

About me

  • About me
    I am passionate about sharing learning to improve patient safety - using insights from clinicians, patients, patient safety and human factors experts, researchers, leaders, everyone to help make the change we need for a patient-safe future
  • Organisation
    Patient Safety Learning
  • Role
    Chief Executive

Recent Profile Visitors

The recent visitors block is disabled and is not being shown to other users.

  1. Community Post
    Sobering example and very good advice. Would you mind us turning this into a blog? @Patient Safety Learning
  2. Content Article Comment
    David makes a valid point, CEOs must be able to listen to those that raise concerns, staff and patients. And that how issues are raised will be affect this, I’m sure. But we have so much evidence that there is a failure to acknowledge and respond to concerns. We need a culture that celebrates and takes action when people highlight where improvements are needed. Think it’s Appropriate to add one of my favourite Einstein quotes: insanity, doing the same thing over and over again and expecting different results
  3. Community Post
    Hi all, I've a personal experience which I'll share, but it has to be un-attributable. After 5 cancellations of surgery over the last 18 months (partly Covid, partly building maintenance and partly because there were no post surgery ICU beds available), my friend/family member was told that they were being referred to a specialist hospital, relatively nearby. No explanation was given as to whether this was a matter of clinical urgency, capacity or another factor. Within a few weeks, they were phoned up by the specialist hospital and told that the referral should never have been made
  4. Content Article Comment
    Excellent blog, thanks Becky. A colleague of mine has brought this project to my attention:https://www.visualdx.com/projectimpact/ It’s a Global project with a strong US focus. Many members of the ILDS are contributing to this project https://ilds.org/our-members/ Our Mission Project IMPACT is a global effort brought to you by VisualDx to reduce disparities in medicine and highlight the tools we use to bridge gaps of knowledge and improve care.
  5. Community Post
    Thanks so much for taking time to share your experience. Glad it worked out well for you. That’s an excellent idea, the ‘dry run.’ Is that widely available, I wonder? I’m sure colleagues will let us know!
  6. Community Post
    Thank you for sharing your ghastly experience. It drives us @Patient Safety Learning to support the wonderful campaigners that have been exposing this obscenity, affecting so many women. I hope we can deliver the change needed to stop this. Women should not be exposed to this pain. It’s avoidable. I’m so sorry that you suffered in this way, the pain and the betrayal. Helen
  7. Community Post
    Hi Helen, thank you for sharing your horrible experience with us. I hope that you are able to receive the care you need without fear or pain. We are working closely with @Katharine Tylko and her wonderful colleagues at CAPH. They also have a FB group where women are sharing their stories too. https://m.facebook.com/story.php?story_fbid=1564972663700527&id=193342597530214 We will not stop until these significant patient safety concerns are addressed. You might find our latest blog on this issue of interest. https://www.patientsafetylearning.org/blog/minister-acknowledges-p
  8. Community Post
    This is absolutely not correct. From the NICE guidance ‘Do not exclude people from referral to a multidisciplinary assessment service or for further investigations or specialist input based on the absence of a positive SARS‑CoV‑2 test (PCR, antigen or antibody).’ https://www.nice.org.uk/guidance/ng188/chapter/3-Investigations-and-referral Please see a jointly produced leaflet by us and the RCGP People have said that they have found this helpful in discussing with the GP. Hope it helps. If it does, can you let us know? Best wishes Helen and @St
  9. Community Post
    Hi Michelle, we’ve a few of those on the hub, should be searchable. Any problem, just let us know @Patient Safety Learning I met with the CEO of an Australian company this week and they have a tool that hasn’t yet been used in healthcare. It is a 10 minute survey that looks at: health and well being; safety systems; safety leadership; safety engagement. It’s called the Health and Safety Index. It looks pretty impressive. I’ve been thinking that it would be good to get a few pilots in healthcare on it and they’re keen. If you’re interested, do let me know and I’ll make the introducti
  10. Community Post
    @Steve Turner An excellent blog, thank you. Very powerful concluding thoughts: Given the annual expenditure on medicines with the benefits and risks involved in their use, it seems surprising to me that the art and science of prescribing medicines receives so little attention in investigation reports, and from public bodies. I believe patients, the public and healthcare practitioners need to be aware of the Prescribing Competency Framework and why the framework must be applied in practice, used in clinical supervision and CPD, and why we must all speak out if we believe it is no
  11. Content Article Comment
    Hi Derek, It's a pushing water uphill task, at times, as you and we well know. Sharing is not the problem, it's getting people to listen and act that's the challenge. By adding content to the hub, we try hard to bring innovation to people's attention. Any more we can do @Clive Flashman ? Helen
  12. Community Post
    Hi Carrie, I’m at a meeting with the CIEHF this afternoon and will raise the general point with them, how needle phobic patients are being supported. They may wish to include in any guide and advice. I’d have thought that the main contact for personal support should be your GP. Hope that helps, best wishes, Helen
  13. Community Post
    Hi Carrie, Good question. Maybe submit to the CIEHF so they can include this in their work? https://www.linkedin.com/posts/noorzamanrashid_the-economist-on-twitter-activity-6750290388721926144-h8XV/ Helen
  14. Community Post
    Hi Carrie, I wonder if you shared your concerns with your GP they could provide you with information and support - including ensuring that the vaccination is given to you in a way that avoids any distress. Best wishes, Helen
  15. Community Post
    That sounds fascinating and valuable. Might you write a blog for us on your work? Maybe reflections on the impact of your work at Leeds, Birmingham and Glasgow ? Helen Do contact me on helen@patientsafetylearning.org if you'd like to follow up.