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Content ArticleThis report from the Skills for Health reveals the extensive mental and physical health impact on the NHS, and health and care professionals across the UK, as a result of working and living through COVID-19. It also identifies organisational priorities for recovery, both as the country enters the next phase of the pandemic and for the longer term.
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Content ArticleHealthcare providers around the world are engaged in actions intended to enhance health, yet they regularly put themselves at risk in order to care for their patients. Working in stressful health care environments can make this burden worse. The COVID-19 pandemic brought these dangers to an entirely new level, revealing how risks to health workers risk patient health and safety in turn. Creating a safe space for health-care workers has never been more important. Today, health workers worry about being infected with the novel coronavirus themselves and contributing to the spread of the virus at work, at home, or in their communities.Health workers have also had to work with limited access or adherence to personal protective equipment (PPE) and other infection prevention and control measures. They’ve had to be flexible and resilient in the face of ever-changing and evolving work policies and practices. Such stressors take a toll on the well-being and safety of our health providers. And that’s not good for patients, as Ivy Bourgeault and Chris Power explores in this article.
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I think you’re on mute… a blog by Sally Howard
Sally Howard posted an article in Culture
In her latest blog, Sally Howard talks about the importance now more than ever of listening to and looking after each other. Making your voice heard. Listening to and appreciating those around you. Looking after yourself.- Posted
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Content ArticleHealthcare workers and their families account for 17% of hospital admissions for COVID-19 in the working age population (18-65 years), finds new research published in the BMJ. Shah et al. assessed the risk of hospital admission for COVID-19 among patient facing and non-patient facing healthcare workers and their household members. The study revealed that healthcare workers in patient-facing roles were around three times more likely to be hospitalised with the virus than the general population. The authors call for an urgent focus on how COVID-19 spreads around hospitals to prevent a similar toll in future waves of the pandemic. They also call for hospitals to consider re-deploying staff with vulnerable family members away from high-risk zones.
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Content ArticleIn September this year, as part of World Patient Safety Day, Patient Safety Learning asked people, via social media and the hub, to name three things staff most needed to be safe. We gathered your responses and are now pleased to present an image which shows the most common themes. According to the responses we received, the four themes that became most obvious – the four things you think staff most need to be safe – are: Compassionate leaders and role models who prioritise their staff’s wellbeing A respectful, supportive team with good communication and united by a common purpose A safe and just culture that invites staff to speak up Psychological safety, protecting staff from burnout.
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Content ArticleWith the possibility of a spike in COVID-19 cases this winter, doctors, nurses and medical staff may be coming in feeling already depleted from an uncontrolled pandemic. Guest host Dan Gorenstein of the Tradeoffs podcast talks with Dr Albert Wu, co-director of RISE (Resilience in Stressful Events) which provides emotional support to health system staff. Gorenstein and Wu talk about why health care workers may have low reserves right now, how COVID may be changing perceived stigma around mental health support for frontline workers and what institutions can do to ensure the well-being and resilience of all staff."Asking people to be heroic over and over again, to run back into the fire multiple times, gets harder each time" (Dr Wu).This is a podcast called Public Health on Call, produced by John Hopkins Bloomberg School of Public Health.
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Content ArticleStaff burnout was concern number 3 from ECRI’s Top 10 Patient Safety Concerns for 2019. This paper discusses staff burnout and the impact this can have on patient safety.
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Vision Zero
Patient Safety Learning posted an article in Other countries and national agencies
Accidents at work and occupational diseases are neither predetermined nor unavoidable – they always have causes. By building a strong prevention culture, these causes can be eliminated and work related accidents, harm and occupational diseases be prevented. 'Vision Zero' is a transformational approach to prevention that integrates the three dimensions of safety, health and well-being at all levels of work. Safe and healthy working conditions are not only a legal and moral obligation – they also pay off economically. International research on the return on investments in prevention proves that every dollar invested in safety and health generates a potential benefit of more than two dollars in positive economic effects. Healthy working conditions contribute to healthy business. The International Social Security Association (ISSA)'s Vision Zero concept is flexible and can be adjusted to the specific safety, health or well-being priorities for prevention in any given context. Thanks to this flexibility, Vision Zero is beneficial to any workplace, enterprise or industry in all regions of the world. The Vision Zero campaign has energised companies and organisations worldwide with the ambition to strive towards a world of work without accidents and illness. Behind every organization stand extraordinarily engaged people, and on these pages we give them visibility. Vision Zero ambassadors are outstanding individuals from the world of politics, science and sports who are engaged in safety, health and wellbeing. The ISSA has developed a range of resources to support the Vision Zero Campaign and the seven golden rules of Vision Zero.- Posted
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Content ArticleAccidents at work and occupational diseases are neither determined by fate nor unavoidable – they always have causes. By building a strong prevention culture, these causes can be eliminated and work related accidents, harm and occupational diseases be prevented. 'Vision Zero' is a transformational approach to prevention that integrates the three dimensions of safety, health and well-being at all levels of work. The International Social Security Association (ISSA) Vision Zero concept is flexible and can be adjusted to the specific safety, health or well-being priorities for prevention in any given context. Thanks to this flexibility, Vision Zero is beneficial to any workplace, enterprise or industry in all regions of the world.
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Content ArticleIf psychological safety is the number one variable in team performance then how do you improve it? Where do you start? What are the key actions you can take to increase the level of psychological safety in your environment? This guide from Leader Factor has 120+ behaviours you can use to have a higher level of psychological safety. You can download the guide by filling in the online form.
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Content ArticleThe COVID 19 pandemic has been testing the resilience of healthcare workers around the globe. With increased patient loads, the constant threat of getting infected, and ordeal of treating the critically ill, there have been increased burnouts and mental health issues. The safety of Healthcare workers is, therefore, a real concern that needs to be addressed carefully and decisively. Neesha Nair and Ihab Alawour from the Aster Sanad Hospital reflect on how lessons from the MERS-COV epidemics in Saudi Arabia helped them plan for the emerging coronavirus crisis. They use the Systems Engineering Initiative for Patient Safety (SEIPS) framework which places healthcare workers at the centre of the work system. All other system components like healthcare work tasks, technologies and tools, environmental factors, and organisational conditions, serve to enable the healthcare worker to perform their role and determine the quality of the outcomes, may it be job effectiveness or occupational health and safety.
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Content ArticleCIRAS (Confidential Reporting for Safety) is a safety charity for the transport industry. They look at a range of concerns affecting the health, wellbeing and safety of staff, passengers or the public. The concerns raised through their hotline often have common themes – non-compliance, equipment issues, fatigue, security and working conditions – and they share this learning and good practice across the CIRAS community. Some of this learning and good practice can be applied to other industries and organisations, including healthcare. Each month, CIRAS publish a newsletter: Frontline Matters, with articles on health and safety.
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Content ArticleThe appointment of a Freedom to Speak Up (FTSU) Guardian is a requirement of the NHS Standard Contract in England. The National Guardian’s Office (NGO) provides leadership, support and guidance to FTSU Guardians. This report from the NGO covers the period 1 April 2019 to 31 March 2020.
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Content ArticleThe Association of Anaesthetists has published two posters highlighting what to do if you see unprofessional behaviours to make hospitals safer for patients and staff.
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Content ArticleThis checklist is the first step in identifying and prioritizing areas of action for improving the protection of health and safety of health workers in line with WHO–ILO Global Framework for National Occupational Health Programmes for Health Workers. It is designed to be filled out in discussion with management, responsible officers for occupational health, environmental health, infection prevention and control, human resources and representatives of workers in the health facility. This participatory approach will provide a variety of perspectives and a more comprehensive basis for identifying the existing preventive measures, possible problems and solutions for continuous improvement. Using this checklist to begin this process will give you an overview of areas where you can propose to take action and help you determine what to prioritize. These priorities guide you in planning for improvements.
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Content ArticleHealth is a universal human right and a main contributor to well-being, economic development, growth, wealth and prosperity for all. Health systems play a key role in protecting, restoring and maintaining the health of patients and populations. A well-trained, motivated and supported health workforce is the backbone of every health system and without them, there would be no healthcare. Health workers around the world are at the front line of the daily battle to contain diseases and to save lives while often risking their own health and lives. Poor and unsafe working conditions increase the risk of occupational diseases and injuries among health workers and jeopardize patient safety, quality of care and the overall resilience of health systems. The coronavirus disease (COVID-19) pandemic has drawn attention to significant gaps in the protection of health workers, emphasising the need to ensure that the occupational safety and health of health workers is a priority. This is fundamental if they are to be enabled to do their jobs and to protect the health of patients and populations. The development and implementation of national programmes for protecting the health and safety of all health workers is an effective way to ensure the application of national occupational safety and health legislation and policies tailored to the needs of the health sector. This World Health Organization (WHO) policy brief is intended to provide a short overview on the issues and recommendations for policy decision-makers in ministries of health and ministries of employment and labour; local authorities; managers of health facilities; professional associations of the various groups of health workers; and organizations of workers and employers in the health sector.
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Content ArticleApproximately 60-70% of imported respiratory masks are defective and not effective in protecting frontline workers. ECRI offers specialised PPE testing services coupled with customised consultation and recommendations to assist healthcare providers in keeping staff and patients safe. ECRI's N95-Style Mask Testing Program provides assurance on whether masks you have procured or plan to purchase meet industry standards. By testing imported masks, as well as isolation gowns, ECRI is helping healthcare organizations validate products prior to purchase and verify the safety and quality of products already in inventory.
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Content ArticleWe all want passionate employees. We want them to care about their jobs and go that extra mile for our company. We also want them to have the confidence to speak up if they think it’s necessary — whether it’s to question a given workplace process or ask a question about the nature of their SMART objectives. Of course, not all employees will stand up and make themselves be heard. So what makes some employees suffer in silence while others are emboldened to stand out from the crowd? The answer is psychological safety. A psychologically safe workplace cultivates a work environment where team members have the freedom to speak out. This environment thrives on mutual respect and encourages co-workers to share their ideas and thoughts without the fear of being shot down or ignored. The obvious effects of psychological safety are better employee wellbeing and mental health. . Stuart Hearn, a performance management specialist, gives his three examples of change that can improve the level of psychological safety in the workplace.
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Content ArticleTo celebrate the second annual World Patient Safety Day, the Canadian Patient Safety Institute (CPSI) are proud to premiere the documentary, Building a Safer System, showcasing the 17-year impact of the Canadian Patient Safety Institute. The film is followed by an expert panel discussion of the theme, Health Worker Safety – A Priority for Patient Safety.
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Content ArticleThis blog from Samrina Bhatti, Manager, and Karen Taylor Director, Deloitte Centre for Health Solutions, celebrates World Patient Safety Day 2020 by exploring how the safety of health workers, is a priority for patient safety.
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Content ArticleJeremy Hunt asks the Secretary of State for Health and Social Care, Helen Whately, what proportion of NHS staff have experienced bullying and harassment in the workplace in each year from 2010 to 2020.
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Keep your light shining bright – three tips from Sally Howard
Sally Howard posted an article in Blogs
One of the many Covid challenges is that there hasn’t been an opportunity for frontline staff to pause for breath and pay even a small amount of attention to looking after themselves. And when times are really tricky we only have so much energy. So this is just about you and three things that may help you keep going and keep your brilliant light shining.- Posted
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Content ArticleThis report from the Healthcare Safety Investigation Branch (HSIB) outlines the most important factors for supporting staff in the wake of safety incidents, against the backdrop of the COVID-19 pandemic. The report reinforces the importance of effective staff support for those suffering high levels of psychological harm, as it has a direct impact on patient care. While focusing on patient safety incidents overall, the report also provides valuable insight that could help organisations develop their own programmes of support for any situation. The report features a first-hand account from a junior doctor which charts the impact that a patient safety incident had on his life and his experiences of support. Excerpts from the story emphasise the importance of creating a ‘normalised’ culture around accessing support.
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Content ArticleNHS Resolution are raising awareness of the human and financial cost of assault claims. Not all assaults result in a claim for compensation but there is a duty to report all assaults. Assault claims result in life changing physical and psychological effects on the individual and in the most tragic cases a loss of life, impacting families and carers. Following an assault, staff are more inclined to leave the NHS and employers can struggle to attract and retain talent to work in their organisation