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Showing results for tags 'Staff safety'.
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News Article
Staff at UK GP surgeries facing abuse and ‘tsunami of demand’
Patient Safety Learning posted a news article in News
NHS staff at GP surgeries are facing unprecedented abuse and aggression from patients, while stressed doctors are increasingly suffering from mental illness, because of an appointments system “in meltdown”, family doctors’ leaders have revealed. The scale of the deep crisis in GP surgeries was revealed in an emergency summit of more than 60 NHS doctors, dentists and administrative staff in Salford, which the Guardian attended, triggered by a recent rise in verbal abuse. "Patients are short-tempered and not happy waiting for anything … They want letters. The latest one was a request to speak to a GP because he needs a letter to confirm anxieties that cause him a problem in long queues – because he wants to take his son to [Southport amusement park] Pleasureland and does not want to queue," says Jan Crowshaw, a GP manager It comes after a recent poll by the body representing GP surgery staff across the UK found that 75% of them face abuse every day, including assaults, threats, racism and sexism. Read full story Source: The Guardian, 28 May 2021 -
News Article
One in two care workers verbally and physically abused by care home residents
Patient Safety Learning posted a news article in News
Nearly half of care workers in care homes have been both physically and verbally abused by the residents they are supporting, according to new research. A poll of 2,803 staff working in care homes revealed 17% have received verbal abuse from residents and 11% have been subject to physical abuse. A spokesperson for carehome.co.uk, said: “All over the UK, care workers are doing physically and emotionally demanding jobs on often low pay and long hours. Yet at the same time, the rewards of working in a care home can be huge, as you can build strong relationships with the people you care for and make deep, emotional connections." “Lashing out at staff is often a sign of frustration and it is vital care homes give staff dementia training so they can find the reasons behind this challenging behaviour. Care workers do such an important job and with around three-quarters of people in care homes having dementia, it is vital care workers are given adequate support and specialist training to care for them.” Read full story Source: Carehome.co.uk, 10 May 2019 -
Event
A practical guide to psychological safety in healthcare teams
Sam posted an event in Community Calendar
This conference focuses on developing psychological safety in your clinical team or healthcare organisation. This conference will enable you to: Network with colleagues who are working to deliver and enhance psychological safety. Understand the concept of psychological safety and how it can improve staff wellbeing and patient safety. Learn from outstanding practice in local, national and international psychological safety programmes. Implement practices and steps that improve psychological safety. Develop your skills in compassionate leadership. Take part in an interactive session led by the Parliamentary Health Service Ombudsman about techniques for embedding cultures of psychological safety and learning from investigations where lack of psychological safety was a factor. Understand how you can implement a framework for psychological safety in healthcare teams. Identify key strategies for embedding psychological safety into freedom to speak up. Explore the inter relationship between Human Factors, Psychological Safety & Kindness/Civility in Teams. Self assess and reflect on your own practice Supports CPD professional development and acts as revalidation evidence. This course provides 5 Hrs training for CPD subject to peer group approval for revalidation purposes For further information and to book your place visit https://www.healthcareconferencesuk.co.uk/conferences-masterclasses/psychological-safety or email kate@hc-uk.org.uk hub members receive a 20% discount. Email: info@pslhub.org Follow this conference on Twitter @HCUK_Clare #PsychologicalSafetyNHS -
EventSensemaking, according to Karl Weick, is the process through which the complex and unpredictable world is given order, within which people can orient themselves, find purpose, and take effective action. Organisations unravel when sensemaking collapses, when they no longer supply meaning, and when they cling to interpretations that no longer work. As we enter the third year of a global COVID-19 pandemic, when nearly every aspect of our care and caring has faced disruption, how do we make sense of and take action to prevent the unraveling of organisations and sustainably reverse setbacks in patient and workforce safety? Join IHI’s annual Patient Safety Awareness Week webinar on March 16, 2022 from 11:00 AM to 11:50 AM ET with speakers Don Berwick, MD, MPP, and Jessica Berwick, MD, MPH, for a conversation on sensemaking during times of uncertainty, complexity, and chaos. This session will provide insights and perspective to foster sensemaking and action to reinforce patient and workforce safety in your organisation. Register
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EventuntilFrom Wednesday 26th January 2022 until February 3rd 2022, NHS England and NHS Improvement will be running daily drop-in Vaccine confidence Q&A sessions. These sessions are for all NHS staff to attend and will be an opportunity for you to ask any specific questions you might have regarding Covid-19 vaccines. Each of these drops-in sessions will be tailored towards a specific audience and hosted by a relevant clinical professionals who will answer any questions and signpost you to any additional information. These sessions will provide a safe and supportive environment to ask any questions you may have about the COVID-19 vaccines. Dates, times and themes are: Wednesday 26 January: 12:00 pm – 1:00 pm - Primary Care Thursday 27 January: 3:00 pm – 4:00 pm - Vaccines and Fertility Friday 28 January: 10:00am – 11:00 am - Vaccines and the Science Saturday 29 January: 7:00pm – 8:00 pm - Vaccines and Your Faith Sunday 30 January: 7:00pm - 8:00pm - Vaccines and Your Faith Monday 31 January: 12:00 pm – 1:00 pm - Vaccines for Nursing and Midwifery Staff Tuesday 1 February: 1:00 pm – 2:00 pm - Vaccines and Fertility Wednesday 2 February: 12:00 pm – 1:00 pm - Vaccines for Healthcare Students Thursday 3 February: 4:00 pm – 5:00 pm - Vaccines and the Science Please note that registration for each session will close three hours before each session begins. You will need to register with your NHS email address. Joining instructions will be send to registered delegates two hours before each session begins. For further information contact Erika Ottley at erika.ottley@nhs.net or on 0779 913 3321
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EventuntilThe pandemic has made clear that safer care for all starts with the ones in the centre of healthcare: patients and their providers. Leaders also play a key role in creating a safe environment, especially as healthcare workers face record levels of stress and burnout in the workplace. In order to recover and build resilience, we need to draw on the experiences of healthcare workers to understand and create safer healthcare. In this webinar we’ll deep-dive into the experiences and perspectives of the panellists, by asking, "How can we improve provider safety, and thus patient safety, to emerge stronger post-pandemic?" Panellists include: Jennifer Zelmer, President and CEO, Healthcare Excellence Canada Dr. Michael Gardam, CEO, Health PEI Danielle Bellamy, Director of Continuing Care – SE (Network 3, 4 & 5), Yorkton & District Nursing Home (Saskatchewan Health Authority) Alice Watt, Senior Medication Safety Specialist, Institute for Safe Medication Practices Canada (ISMP Canada) and Hospital Pharmacist Wendy Nicklin, Member, Patients for Patient Safety Canada Event timings 12.00-1.00pm ET, (5.00-6.00pm GMT) Register for this event
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EventuntilThis face-to-face event by The Royal College of Emergency Medicine will look at research around burnout and other psychological impacts of working in the emergency department. It will feature talks from clinicians promoting staff wellbeing and explore opportunities to work with the Sustainable Working Practice Committee. View the event programme Book this event. Reduced fees are available for RCEM members and student members LMIC clinicians and students.
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EventuntilThis free webinar from the Patient Safety Movement Foundation in the US takes place at 7.30am PT (3.30pm GMT). Healthcare professionals around the world are facing immense burnout at unprecedented level. Yet the systems they work in perpetuate burnout due to unnecessary waste. The panelists in this webinar will identify actionable recommendations for healthcare leaders and professionals to minimise burnout on individual, organisational and system-wide levels. Objectives: Identify root causes of burnout within the healthcare setting. Recognise signs of burnout in self and colleagues. Examine ways to mitigate burnout at an individual and organisational level. Moderator: Vonda Vaden Bates, CEO, 10th Dot, Medical Safety Advocate Panelists: Kimberly A. Baker MSN, RN, CARN, NPD-BC, Behavioral Health Programmatic Nurse Specialist, University of Pittsburgh Medical Center (UPMC) Presbyterian Hospital Oscar San Roman Orozco, MD, MPH, Applied Global Public Health Initiative, Universidad Autonoma de Queretaro, Mexico Louis Stout, RN, MS, Colonel (Retired), US Army Nurse Corps, Chief Nursing Officer, Madigan Army Medical Center Register for this webinar
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EventuntilHR leaders, mental health professionals and technology experts will be discussing how the NHS can support staff through peak demand at a forthcoming HSJ webinar. Charlotte Andrews, head of wellbeing and development at Kingston Hospital Foundation Trust; Neil Greenberg, professor of defence mental health at King’s College London and lead for trauma at the Royal College of Psychiatrists; Karon Hart, assistant director of human resources (operations and wellbeing) at Buckinghamshire Healthcare Trust; and Coppelia Rose, global SAP healthcare and life sciences leader at DXC Technology will together discuss how workforce resilience and wellbeing can be supported during times of extreme stress. This free HSJ webinar, which is being supported by SAP, will be chaired by HSJ contributor Claire Read. Register
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EventuntilThe Nightingale Frontline Leadership Support Service aims to support the additional and extraordinary leadership responsibilities of staff at all levels of the organisation and enable them to continue to guide their patients, staff and the service during and after this crisis. The objectives are to: 1) Provide an online platform to deliver group leadership support in real time 2) Provide a psychologically safe space for healthcare professionals to explore leadership challenges, issues and concerns raised 3) Enable the identification of strategies for self-development and self-care in response to the immediate and future challenges 4) Enable healthcare professionals to articulate a narrative which demonstrates their leadership development and contribution to the COVID-19 response. The service will be delivered by the Florence Nightingale Foundation (FNF) and will take the form of remote group leadership support sessions underpinned by the principles of creating psychologically safe spaces. The leadership support will be facilitated by our expert FNF Associate Facilitator and our senior nurse and midwife scholar and alumni network who are highly experienced and skilled in a method of Action Learning known as Co-consulting. This approach combines the benefits of coaching with peer learning in an environment underpinned by psychological safety. Register
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EventuntilWe have known for several years that nurses are at higher risk of suicide than the general population and that nurses have more job-related problems recorded prior to death by suicide. What we have now learned about those job-related problems is troublesome at best with implications for risk managers, hospital executives, and all leaders in healthcare. The panel in the Patient Safety Association webinar will describe the issues and implications for advocacy and policy change necessary to right the wrongs leading to death by suicide amongst nurses through personal testimony and review of recent research findings. This webinar is sponsored by CHPSO. By the end of the session, the participants will be able to: Identify major issues stemming from the workplace that lead to death by suicide. Identify institutional, professional, and individual actions that can be taken to reduce risk. Describe the flaws in the current system that prevent accurately tracking and action-planning to reduce risks amongst nurses. Register
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EventThe physical and psychological safety and well-being of the healthcare workforce is essential for safe, high-quality care, yet the rates and nature of harm to the workforce, including physical and nonphysical forms of violence, is well documented and remains a challenge across all settings. Join IHI’s Annual Patient Safety Awareness Week Virtual Learning Hour to hear from leaders who are successfully applying principles of improvement, healthy work environments and learning systems to advance the will and capabilities of their organisations and communities to prevent and reduce workplace violence. This session, which includes shared experiences and conversations with diverse experts, is relevant to all audiences, and will provide practical and proven tools and approaches to harness action and solutions for executives, safety and quality leaders, and those who provide direct care. Register
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Event
'DO NO HARM' documentary screening
Patient Safety Learning posted an event in Community Calendar
untilA screening of 'DO NO HARM', a 60-minute documentary that discusses physician burnout and suicide followed by a 60-minute panel discussion. Doctors take an oath to save lives, yet they are taking their own at an alarming rate, trapped in a toxic healthcare system that puts their patients' lives at risk. This film and panel discussion bring awareness to the topic of this epidemic that's been covered up for decades until now. Register -
Event
The impact of staff well-being on creating safety
Sam posted an event in Community Calendar
untilHow looking after staff health and well-being contributes to patient safety. "It’s about a work place that’s more respectful, inclusive and open as a means of creating safety”. Martin Bromiley OBE To deliver high-quality care, the NHS needs staff that are healthy, well and at work. A challenge highlighted further by the pandemic. Join the Clinical Human Factors Group (CHFG) for short and lively presentations, questions and panels with: Rt Hon Jeremy Hunt MP Chair of the Commons Health and Social Care Select Committee Suzette Woodward - culture, conditions and values Scott Morrish - the legacy of avoidable harm Dr Henrietta Hughes OBE – speaking up, culture change and well-being Prof. Jill Maben - staff well-being and patient experience Aliya Rehman – NHS Employers - the well-being framework Mark Young – Learning from the rail industry - team dynamics Ed Corbett – Health & Safety Executive – Sustainable health and safety improvement Alice Hartley – Royal College of Surgeons Edinburgh – undermining and bullying – the team, individual and the patient Register -
Content ArticleUK doctors have submitted an open letter to the BMA requesting their commitment to supporting and actively advocating for its members who are living with Long Covid.
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Content ArticleAfter 12 years of brutal service, Neil Barnard, an NHS emergency medicine consultant, is leaving his NHS post to work abroad. His decision to leave is driven by financial and personal reasons. More than anything, he says he's tired and has little more left to give to the NHS.
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Content ArticleThis article in the Nursing Times Long Covid series discusses how nurses are at high occupational risk of Long Covid and how best to support them.
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Content Article
In this blog, student midwife Sophie Dorman describes some of the issues that have led to a chronic shortage of midwives, including a culture of fear, poor pay and conditions and a lack of basic facilities for maternity staff. She highlights the impact this is having on the safety of maternity services and argues that valuing and looking after midwives will make pregnancy and childbirth safer and better for everyone. -
Content ArticleThe NHS is not in a place where it can lose staff, but many workers in the health service have faced almost unimaginable difficulties during the pandemic. How worried should we be about NHS staff health and wellbeing? Nigel Edwards and Andy Cowper look at how bad the situation is and what can be done to improve things.
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Content ArticleDespite under-reporting, health workers (HWs) accounted for 2-30% of the reported COVID-19 cases worldwide. In line with data from other countries, Jordan recorded multiple case surges among HWs. This study from Tarif et al. looked at infection prevention and control risk factors in HWs infected with Covid-19. Study findings confirmed the role of hand hygiene as one of the most cost-effective measures to combat the spreading of viral infections.
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Content ArticleMany people don’t receive enough support both to find and stay in work when experiencing mental health difficulties. The Royal College of Psychiatrists (RCPsych) have launched a new occupational mental health guidance with recommendations for the government, NHS, and psychiatrists. The guidelines highlight the crucial, positive role that ‘good work’ can have on an individual’s mental health, and how poor experience of work both risks exacerbating pre-existing poor mental health and/or contributing to the emergence of a mental health condition. It provides advice and recommendations to the key organisations and individuals who have a role in ensuring work makes a positive impact on mental health.
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Content Article
Surviving in Scrubs campaign
Patient Safety Learning posted an article in Staff safety
Sexism, sexual harassment, and sexual assault are commonplace in the healthcare workforce. Too many healthcare staff have witnessed or been subject to it… the female med student asked to stay late lone working with a senior male doctor, being looked over for opportunities at work, unwelcome touching at conferences, comments on your looks… the list goes on. A 2021 survey from the BMA reported 91% of women doctors had experienced sexism in the last 2 years and 47% felt they had been treated less favourably due to their gender. Over half of the women (56%) said that they had received unwanted verbal comments relating to their gender and 31% said that they had experienced unwanted physical conduct. Despite these statistics these issues remain endemic in healthcare. The Surviving in Scrubs campaign, created by Dr Becky Cox and Dr Chelcie Jewitt, aims to tackle this problem, giving a voice to women and non-binary survivors in healthcare to raise awareness and end sexism, sexual harassment, and sexual assault in healthcare. You can share your story through the Submit Your Story page anonymously and the story will be published on the Your Stories page. This will create a narrative of shared experiences that cannot be ignored. -
Content ArticlePsychological safety is a belief that one will not be punished or humiliated for speaking up with ideas, questions, concerns, or mistakes. More than 20 years of research demonstrates that organisations with higher levels of psychological safety perform better on almost any metric or key performance indicator (KPI) in comparison to organisations that have low psychological safety. However, achieving psychological safety is a challenge in the complex, ever-evolving health and care systems in which we operate. In this guide, Professor Amy C. Edmondson shares insights that emerged from exploring the experience of differing Integrated Care Systems; a range of case studies, and a wealth of tools and resources. This guide is not a 'how to' for how to create psychological safety; it is more of a reflection on the opportunities and challenges in our health and care system, and how you might seek to work with them.
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Content ArticleRecent years have seen a surge in interest in the study of resilience in medical professionals. Concern has been expressed about the psychological wellbeing of doctors in general and of surgeons specifically, with increasing individual doctors’ resilience being suggested as a possible solution.1 However, there are potential risks as well as benefits to this focus on individual resilience. This article from Bolderston et al. explores both sides of the resilience coin, and considers potentially helpful ways of addressing psychological wellbeing and resilience in surgeons, including the development of an Acceptance and Commitment Therapy-based intervention.
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Content ArticleThis blog by the charity Picker explores concerns about the safety of staffing levels in the NHS, highlighted by the 2021 NHS Staff Survey. It talks about the potential impact of a recent drop in staff morale. The blog draws out these key findings from the survey: The proportion of staff who felt unwell as a result of work-related stress in the last 12 months rose to 46% – almost half. This was an increase of nearly 3% from the 2020 figure (44%) and continued a trend: the figure has risen each year since 2017, when 38% of staff reported work-related stress. Almost one-in-three staff members say they “often think about leaving” their organisation – an increase of 4% points vs the 26% recorded in 2020. And one-in-six (16%) say they will leave their organisation “as soon as I can find another job” – a 2% point increase from 2020. Only 52% of NHS staff say that they look forward to going to work – a decline of more than 6% points from 58% in 2020. New questions in the survey suggest that many staff are experiencing burnout. Overall, more than a third of staff (34%) said that they ‘always’ or ‘often’ “feel burnt out because of [their] work”. The proportion was even higher for staff in patient facing roles (for example, 41% of registered nurses and midwives) and especially for ambulance personnel (51%).
