The Nightingale Frontline Leadership Support Service aims to support the additional and extraordinary leadership responsibilities of staff at all levels of the organisation and enable them to continue to guide their patients, staff and the service during and after this crisis.
The objectives are to:
1) Provide an online platform to deliver group leadership support in real time
2) Provide a psychologically safe space for healthcare professionals to explore leadership challenges, issues and concerns raised
3) Enable the identification of strategies for self-development and se
The components of this manual include:
A survey of Canadian healthcare workers
Global environmental scan of peer support programs
Creating a safe space: Confidentiality and legal privilege for peer support programs
Creating a safe space: Best practices for workplace peer support programs in healthcare organisations
Creating a safe space: Peer support toolkit.
This is a slide set from Rebecca Lawton (Yorkshire and Humber Patient Safety Translational Research Centre) for the National Institute for Health Research and Yorkshire and Humber Improvement Academy, explaining what second victim is and how we can do better to support staff.
This web page includes a series of peer-support webinars called Creating a safe space: Psychological health and safety of healthcare workers.
Creating a safe space: Confidentiality and legal privilege for peer-to-peer support programs
Results of the pan Canadian survey of healthcare workers' views on the second victim phenomenon
Global environmental scan of peer-to-peer support programs
Canadian best practices for peer-to-peer support programs and the launch of the peer support toolkit
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