Mindful organising is a key integrating concept in resolving the organisational accident. Mindful organising is both the unique source of critical information about the normal operation, as well as the key recipient of intelligence about the operation, ensuring that operational actions are always informed by the most current, relevant information about potential risks no matter how remote.
Highlights of the paper:
- Principles of mindful organising are operationalised in a Mindful Governance model.
- The model is grounded in two cases studies in contrasting aviation organisations.
- The case studies led to the development of three prototype web applications.