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Showing results for tags 'Quality improvement'.
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EventuntilDiscover how Wirral University Teaching Hospitals maintains their quality accreditation programme during a pandemic. The webinar will feature a presentation, followed by a discussion, and concluded with a Q&A from the audience. Les Porter and Jenine Kelly from Wirral University Teaching Hospital will be joined by Helen Hughes from Patient Safety Learning Register
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EventuntilAs we face the challenge of responding to the COVID-19 pandemic we need to apply what we have learnt so far, and what we continue to learn. It is a fast-moving evolving situation and as with any new strain of virus, the guidance for healthcare workers and health and social care services is being developed and updated frequently. In is a fast-moving evolving situation, we need ensure that our approaches and support for staff enables patient safety. The aims of this webinar from GovConnect is to: To explore how staff roles, training and decision-making impacts on patient safety. To explore the opportunities and barriers that staff face in delivering safe care. To engage in debate with a specialist expert leaders with experience in care delivery, academic research, clinical education, medical device manufacture, human factors and ergonomics, innovation and technology. To engage with participants to gain insights from front line clinicians, educators and patient safety experts. To identify action for change and improvement. Presenters: Helen Hughes, Chief Executive Officer, Patient Safety Learning Professor Matthew Cripps, Director of Covid-19 Behaviour Change Unit, NHS England & Improvement Cheryl Crocker, Patient Safety Director, AHSN Network Clare Wade, Head of Patient Safety, Royal College of Physicians Paul Hinchley, Clinical Services Manager, Philips Healthcare Register
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EventuntilIt is no longer enough just to have a good idea; just as important is the ability to work collaboratively with others, to navigate organisational politics and to work with relational dynamics to use that idea to create change. In the midst of a global pandemic, where new organisational arrangements have changed familiar lines of authority and where leadership takes place predominantly from behind a computer screen, opportunities for influencing can be fraught with dilemmas and frustrations as well as bringing opportunities for innovation and new ways of working. This programme from the King's Fund will enable you to work more effectively in the gap between your commitment and enthusiasm for change and the reality of making things happen within the constraints of your role and wider system priorities. The ongoing response to COVID-19 and uncertainties about the coming months have brought an added layer of anxiety and complexity to the role of leaders, with familiar tactics and assumptions about leadership being challenged in this unprecedented environment. This programme will offer a reflective space to support you in taking stock, providing an opportunity to review your learning about leadership in the current context, and will help prepare you for working well in the coming months. It will enable you to work with the complexity of relationships within teams and across organisations, and will help you to develop a language and conceptual base in order to make sense of the nuances in today’s health and care systems. Further information and registration
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EventuntilInstitute for Healthcare Improvement (IHI) and BMJ International Forum: Copenhagen 2020 virtual event showcasing the latest innovations in quality improvement, hosting discussions on the key issues facing health and care systems, and empowering the healthcare community to move forward stronger and more connected than ever before. The event will explore how we can unite those across our health and care systems to reflect, recover, and reassess priorities in light of the changes brought by COVID-19. It will deliver: 35+ live lectures and interactive workshops 10+ hours of on-demand content, plus 30+ videos covering key improvement projects from across the globe Virtual poster displays and presentations Networking, huddles, and more! View programme Book now
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Healthcare Improvement Scotland: QI Connect with Michael West
Sam posted an event in Community Calendar
untilThis month's QI Connect session is with Michael West, Senior Fellow at The King's Fund. This special session on World Patient Safety Day is definitely one not to be missed! Register -
EventA free virtual QI conference with support from the Academic Health Science Network. There are 20 prizes available, 15 workshops with certificates (and CPD), 5 keynote speeches from international leaders discussing QI themes. Further information and registration The abstract support team will be available at abstracts@qisw.uk and they will help guide submitters through the abstract submission process – a great opportunity for junior trainees, nurses and allied healthcare professionals who may not have had the opportunity. Abstract deadline 7 September 2020.
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EventuntilEast London NHS Foundation Trust (ELFT) Quality Improvement (QI) Department is hosting a one-day Pocket QI training. This is an interactive easy to follow introduction to some of the concepts and methods of QI. Join a team of Improvement Advisors who will take you through the fundamentals of QI and how you can make apply the methodology to your personal and professional life. Training will be delivered by ‘Zoom’ video conferencing. Registration
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EventuntilIt has been a challenging year for the health and care sector, but the response to the COVID-19 pandemic has shown how technological innovation can bring about substantial improvement in efficiency of care. Join The King's Fund for this online event to learn about the proven benefits that technological solutions offer to complex problems, transforming the quality of care and patient experience for greater numbers of people. Using the orthopaedic pathway in Calderdale and Huddersfield NHS Foundation Trust as a case study, it will explore in depth how the adoption and integration of technology can help NHS trusts deliver on elective surgeries that were postponed due to the COVID-19 outbreak. Register
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EventuntilThe Institute for Healthcare Improvement (IHI) National Forum on Quality Improvement in Health Care is a four-day conference that has been the home of quality improvement (QI) in health care for more than 30 years. It brings together health care visionaries, improvement professionals, world leaders and industry newcomers. Register
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Content ArticleRecording for the Session on Patient Safety held on 31 October as a part of the Global Indian Physician COVID-19 Collaborative.
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Content ArticleIn this study, Avery et al. estimated the incidence of avoidable significant harm in primary care in England, and describe and classify the associated patient safety incidents and generate suggestions to mitigate risks of ameliorable factors contributing to the incidents. The study found there is likely to be a substantial burden of avoidable significant harm attributable to primary care in England with diagnostic error accounting for most harms. Based on the contributory factors we found, improvements could be made through more effective implementation of existing information technology, enhanced team coordination and communication, and greater personal and informational continuity of care.
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Content ArticleRoot Cause Analysis (RCA) is a generic method used in quality improvement and patient safety projects. In patient safety, it should help teams to ‘get to the bottom’ of the circumstances that led or could lead to an incident and take appropriate and effective action to prevent the recurrence of the incident or minimise the probability of recurrence. Find out more about RCA in this Healthcare Quality Quest booklet.
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Content ArticleCovid has been a traumatic experience for many who work in the NHS. Battlefield scenes, redeployment and it can seem there is little end in sight. However, there have been positives. Improved team work, new ways of delivering care and better use of technology. How can we use this learning? How can we ensure that we capture the good stuff, and make sure that we don’t go back to old habits? Improvement Cymru, the all-Wales Improvement service for NHS Wales, has developed a ‘Learning from COVID’ toolkit’. It is based on the idea that bringing teams together to consider these questions in a facilitated discussion is not only practically helpful in supporting the service to develop – it is important in helping those individuals involved reflect on and come to terms with what they have experiences.
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Content ArticleWhen a patient's safety is compromised, or even if someone just comes close to having an incident, you need to know you are taking the right measures to address it, now and in the future. The Canadian Patient Safety Institute (CPSI) provides you with practical strategies and resources to manage incidents effectively and keep your patients safe. This integrated toolkit considers the needs and concerns of patients and their families, and how to properly engage them throughout the process. Drawn from the best available evidence and expert advice, this newly designed toolkit is for those responsible for managing patient safety, quality improvement, risk management, and staff training in any healthcare setting.
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Content ArticleThe 2008 Second Global Patient Safety Challenge sponsored by the World Health Organization articulated 10 “essential objectives for safe surgery”. One of these is to “establish routine surveillance of surgical capacity, volume, and results” at the hospital level. There can be little doubt that this recommendation was made in the expectation that longitudinal surveillance and analysis of surgical results could lead to quality improvements in care and improved patient outcomes. In this linked study, Duclos and colleagues investigated a surveillance system the central feature of which was the use of Shewhart control charts. Originally developed to monitor industrial processes, control charts track variability in key process indicators over time and provide visual feedback on both positive and negative trends. This allows evaluation of the impact of process changes or, in the case of a negative trend, it triggers investigation into the causes and the formulation of appropriate responses. They found that the implementation of control charts with feedback on indicators to surgical teams was associated with concomitant reductions in major adverse events in patients. Understanding variations in surgical outcomes and how to provide safe surgery is imperative for improvements.
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Content ArticleAs an industry, biopharmaceuticals is immature when it comes to the integration of human performance into operations. This article from BioPhorum aims to accelerate the industry’s maturity by building a greater understanding of what is desired and explaining how to get there. Human performance is believed by many companies in the biopharmaceutical industry to be a focus on human error reduction, where work outcomes will improve by adding more requirements and coercing people to try harder to be infallible. This archaic approach is not sustainable today and is not human performance. The environment that we operate within – both externally and internally – is changing and yet we are still applying decades-old mental models of what good problem solving looks like, and how this drives overall performance and results. Human performance is the way to make a shift towards systems thinking. Without making this change, organisations will continue to stagnate and actually be unable to keep up with the increasing complexity of the environments they work in, and the environments they create. This blue-sky vision of human performance takes time and patience to properly implement and must be viewed as a fundamental change to how an entire organisation executes work. Essentially, this is a transformation of the organisation’s systems and thinking over a period of several years. This article provides guidance that has worked within the biopharmaceutical industry and the unique regulatory space it operates within.
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Content ArticleQuality improvement measures can help health care organisations make health information easy to understand and health systems easy to navigate. The Agency for Healthcare Research and Quality (AHRQ) obtained consensus from experts on the usefulness, meaningfulness, feasibility, and face validity of 22 measures that can help organisations seeking to become more health literate.
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Content ArticleWhose Shoes?® is a popular approach to coproduction and engagement, bringing in diverse voices. It is typically used with support from New Possibilities, who provide live visual recording to capture the conversations in a truly authentic way. The approach is being used in 70 NHS trusts, universities and other organisations, with excellent outcomes.
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Content ArticleComplexity science offers ways to change our collective mindset about healthcare systems, enabling us to improve performance that is otherwise stagnant, argues Jeffrey Braithwaite in this BMJ article. Jeffrey is a professor of health systems research and president elect of the International Society for Quality in Health Care.
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Content ArticleThe Resident Assessment Instrument-Minimum Data Set (RAI-MDS) 2.0 is designed to collect the minimum amount of data to guide care planning and monitoring for residents in long-term care settings. These data have been used to compute indicators of care quality. Use of the quality indicators to inform quality improvement initiatives is contingent upon the validity and reliability of the indicators.
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Content ArticleThe World Health Organization (WHO) is actively exploring the role of compassion in quality health care. This Global Health Compassion Rounds (GHCR) highlighted the compelling evidence around compassion and quality care—not only for patients, but also for providers and health care organisations. Respondents offered their views of the implications of this evidence at national, district, and community levels of care.
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Content ArticleGuy's and St Thomas' NHS Foundation Trust share their Quality Impact Assessment (QIA) policy. The QIA policy has been developed to ensure that the Trust has the appropriate steps in place to safeguard quality whilst delivering changes to service delivery. This process is used to assess the impact that the Cost Improvement Plan (CIP) may have on the quality of care provided to patients at Guys and St Thomas’ NHS Foundation Trust.
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Content ArticleJourney behind the front lines of the coronavirus pandemic with Northwell Health, New York’s largest health system. What was it like at the epicenter, inside the health system that cared for more COVID-19 patients than any other in the United States? Leading through a pandemic: The inside story of lhumanity, innovation and lessons during the COVID-19 crisis takes readers inside Northwell Health, New York’s largest health system. From the C-suite to the front lines, the book reports on groundwork that positioned Northwell as uniquely prepared for the pandemic.
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Content ArticleMichael Dowling is Northwell Health’s President and CEO and the Institute for Healthcare Improvement (IHI) Board Chair. In a new book, Leading through a pandemic: The inside story of humanity, innovation, and lessons learned during the COVID-19 crisis, Dowling describes how Northwell’s history of disaster preparedness was essential to their COVID-19 response. In the following interview with IHI, Dowling shares some sometimes surprising insights from an early epicenter of the pandemic.
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Content ArticleTools are useful when working to become a high reliability organisation, but they do have their downsides. The Institute for Healthcare Improvement's Kedar Mate explains.
