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Showing results for tags 'Staff safety'.
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Content ArticleWatch this NHS Confederation webinar which take a closer look at what employers have been doing to support staff wellbeing during the pandemic – and what the future needs to look like in creating the best places to work for everyone. The webinar was chaired by Danny Mortimer, chief executive of NHS Employers and deputy chief executive of NHS Confederation.
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Content Article
Make or Break: Incivility in the workplace (ESTH, 2019)
Claire Cox posted an article in Motivating staff
See how incivility affects all of us in the NHS and how that can impact patient safety. Join the staff of Epsom and St Helier University Hospitals NHS Trust on their journey as they reflect on the real-life effects of both incivility and active kindness. This video was devised, filmed and produced by the Elena Power Simulation Centre. -
Content ArticleIn this commentary piece, published in BMJ Leader, Suzanne Shale draws attention to a broader notion of moral injury found in moral philosophy. In this version, a moral wound can be experienced by anyone. It arises from sources that include injustice, cruelty, status degradation and profound breaches of moral expectations. The moral-philosophical version of moral injury associates it with moral and psychological anguish, and feelings such as bewilderment, humiliation and resentment. According to this formulation of moral injury, it could affect patients, service users, families and loved ones as well as care staff. Suzanne highlights that experiences of moral injury among the wider public, as well as staff, will call for attention from care leaders long after the pandemic surge.
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Content ArticleBetween 30 June and 5 July 2020, the Royal College of Anaesthetists conducted a survey to assess its members' views on the current preparedness to restart planned services. The results found that doctors are not confident their hospitals would cope with a second COVID-19 surge and that more anaesthetists are suffering mental distress than ever before as morale drops.
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Content ArticleDr Donna Prosser interviews Dr. Albert Wu on the emotional support that we can provide to healthcare workers during this concerning time of the COVID-19 pandemic.
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Content ArticleThe COVID-19 pandemic has had an unprecedented impact on the delivery of healthcare services around the globe. This has resulted in important loss of life for our communities, including health professionals that have been exposed to the disease in their workplace. A human factors approach to the recent changes introduced due to the pandemic can help identify how we can minimise the impact of human error in these circumstances. Tejos et al., in Aesthetic Plastic Surgery, present a case study illustrating the application of human factors in the difficult times we are going through at present.
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Content ArticleFollowing the first confirmed case of COVID-19 in Pennsylvania, facilities began submitting patient safety reports to the Pennsylvania Patient Safety Reporting System related to management of this emerging infection. Events in the analysis most often took place in the Emergency Department, on a Medical/Surgical Unit, or in the Intensive Care Unit. This is a study of 343 Event Reports From 71 Hospitals in Pennsylvania. The table within this document outlines the factors associated with patient safety concerns within COVID-19.
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Content Article
Everything keeps changing while the patients stay the same
Claire Cox posted an article in Blogs
Patients remain the same, but the way that care is organised and delivered around us is changing. We are currently working in a state of flux. In her latest blog, Claire expresses concern around the lack of clarity and standardised updated guidance available for staff, which is leading to different interpretations of the rules and a lack of trust in our leaders, and highlights the impact this is having on staff and patient safety. She is calling for evidenced-based guidance, clarity, better communication and strong leadership to instill trust and the assurance that patient and staff safety is a core priority.- Posted
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Content Article
Psychological safety vlog (June 2020)
Claire Cox posted an article in Staff safety
In this vlog, Peter Ledwith, Safety Programme Manager reflects on the work that the Advancing Quality Alliance (AQuA) has carried out in direct response to the current and predicted conditions faced by frontline staff in health and care. Peter reflects on the Psychological Safety package that has been created in collaboration with Psychologica, which aims to develop psychologically safe environments to support effective staff wellbeing. -
Content ArticleThis joint report by the Prison Reform Trust (PRT), INQUEST and Pact (the Prison Advice and Care Trust) reveals that most prisons in England and Wales are failing in their duty to ensure that emergency phone lines are in place for families to share urgent concerns about self-harm and suicide risks of relatives in prison. This is in serious breach of government policy that families should be able to share concerns ‘without delay’.
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Content Article
Improving safety for oncology healthcare workers and patients
Claire Cox posted an article in Cancers
Philippa Jones, past head of acute oncology, speaks to ecancer at UKONS 2019 in Telford about safety with regards to not only patients, carers and families but also healthcare workers. She explains that measures include appropriate training, qualifications and understanding of treatments so that they can give good advice and support to patients. Philippa highlights some training resources, guidelines and development opportunities for nurses and other healthcare workers. -
Content Article
Why should health agencies refer to restorative justice?
Claire Cox posted an article in Second victim
‘Victim wellbeing’ is a phrase often linked to restorative justice, but what does that look like in practice? In this article, Greg Smith (restorative justice development manager at Thames Valley Restorative Justice Service (TVRJS)), Diana Batchelor (PhD researcher at Oxford University and independent evaluation researcher for TVRJS) and Becci Seaborne (assistant director for restorative justice at TVRJS) consider why, and how, restorative justice could become a default option for health service providers. -
Content Article
What is restorative justice?
Claire Cox posted an article in Harmed care patient pathways/post-incident pathways
Restorative justice brings those harmed by crime or conflict and those responsible for the harm into communication, enabling everyone affected by a particular incident to play a part in repairing the harm and finding a positive way forward. This is part of a wider field called restorative practice. Restorative practice can be used anywhere to prevent conflict, build relationships and repair harm by enabling people to communicate effectively and positively. Restorative practice is increasingly being used in schools, children’s services, workplaces, hospitals, communities and the criminal justice system. Could this be something that we could utilise as a new approach in healthcare? -
Content ArticleConquer the most essential adaptation to the knowledge economy The Fearless Organisation: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth offers practical guidance for teams and organisations who are serious about success in the modern economy. With so much riding on innovation, creativity, and spark, it is essential to attract and retain quality talent--but what good does this talent do if no one is able to speak their mind? The traditional culture of "fitting in" and "going along" spells doom in the knowledge economy. Success requires a continuous influx of new ideas, new challenges, and critical thought, and the interpersonal climate must not suppress, silence, ridicule or intimidate. Not every idea is good, and yes there are stupid questions and yes dissent can slow things down, but talking through these things is an essential part of the creative process. People must be allowed to voice half-finished thoughts, ask questions from left field, and brainstorm out loud; it creates a culture in which a minor flub or momentary lapse is no big deal, and where actual mistakes are owned and corrected, and where the next left-field idea could be the next big thing. This book explores this culture of psychological safety, and provides a blueprint for bringing it to life. The road is sometimes bumpy, but succinct and informative scenario-based explanations provide a clear path forward to constant learning and healthy innovation. Explore the link between psychological safety and high performance Create a culture where it's "safe" to express ideas, ask questions, and admit mistakes Nurture the level of engagement and candour required in today's knowledge economy Follow a step-by-step framework for establishing psychological safety in your team or organisation Shed the "yes-men" approach and step into real performance. Fertilise creativity, clarify goals, achieve accountability, redefine leadership, and much more. The Fearless Organisation helps you bring about this most critical transformation.
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Content ArticleImagine a diverse workplace in which all employees felt a genuine sense of inclusion and belonging. It’s unlikely you work in such an organisation today. But it’s clear that every organisation, public and private sector alike, is increasingly aware of the need to get to work on making this a reality. This article, written by Amy Edmondson and published in Psychology Today, recognises that a diverse workforce and psychological safety go hand in hand for a safer workplace.
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Content ArticleThe COVID-19 pandemic is emerging as the defining health crisis of our generation. Healthcare organisations were already a high-risk environment for workers, who are exposed on a daily basis to the suffering of their patients, tragedy, and the potential for failure. Now, healthcare staff of all kinds are straining to meet the demands of caring for patients with the novel coronavirus. Caring for patients with COVID-19 places them at personal risk for infection, and also poses a threat to their emotional well-being. If workers are not provided with sufficient emotional support, the distress can be disabling. It may render them less able to work to their full ability. This in turn can threaten the integrity of the health care workforce to deliver the volumes of care required by the pandemic. In the longer term individual workers are at risk for accelerated burnout, and for mental health problems like post traumatic stress disorder (PTSD). The Journal of Patient Safety and Risk Management asked their international editorial board to provide advice for healthcare leaders and managers and frontline clinicians for meeting the emotional needs of healthcare workers and supporting one another. They identified several priority areas central to maintaining and promoting the well-being of the workforce during the pandemic. These included meeting basic needs, improving crisis leadership and communication, promoting well-being, and providing mental and emotional support.
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Content ArticleClaire Cox, Patient Safety Learning's Associate Director of Patient Safety, chats to Harriet Baker, a matron on secondment at Ashford and St Peter's Hospitals NHS Foundation Trust, about the Schwartz Rounds model and the positive impact it can have on staff well-being. Harriet explains how to get the ball rolling if you would like to implement Schwartz Rounds locally.
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Content ArticleA framework designed by Dr Jane McCarthy, Human Factors and Patient Safety Consultant, for the measurement and monitoring of safety in the COVID-19 second wave.
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Content ArticleFrontline staff and volunteers at the forefront of the national coronavirus response across England will be able to access a new Psychological First Aid (PFA) training course, the Minister for Mental Health Nadine Dorries announced, 15 June 2020. The free online course available through Future Learn enables responders to develop their skills and confidence in providing key psychological support to people affected by coronavirus, including on issues such as job worries, bereavement or isolation as they carry out their vital work as part of the ongoing coronavirus response. It will also help to develop understanding of how emergencies like the coronavirus pandemic can affect us all, how to recognise people who may be at increased risk of distress, and how to offer practical and emotional support. It follows a globally recommended model for supporting people during emergencies, tailored to the specific challenges of coronavirus (COVID-19)
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Content ArticlePsychotherapist, Donna Butler from Brighton and Sussex University Hospitals NHS Trust, talks through the mental and emotional challenges during and post-COVID-19. Recommended viewing for staff and managers.
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Content Article
Covid-19 and health at work (29 April 2020)
Patient Safety Learning posted an article in Blogs
In this Editorial in Occupational Medicine, Raymond Agius asks why when millions of people are in ‘lockdown’ in their own homes to avoid the contagion of COVID-19, many workers lack a comparable degree of protection. The planning and logistics of contending with this pandemic may be analogous to those of war, but we are not in a conflict: workers’ lives need not and must not be lost. "On the face of it, the conclusion that during this pandemic thousands of workers may have been seriously jeopardized and denied the safeguards that are theirs by right is difficult to refute." -
Content ArticleThe Chartered Institute of Ergonomics and Human Factors (CIEHF) presents advice from the experts. Consultant Anaesthetist Michael Moneypenny discusses how Human Factors experts can help NHS staff cope with fatigue, while Professor Kristy Sanderson discusses the risks and tactics. Both the President and the Chief Executive of the CIEHF offer their expert opinion in this short podcast aimed at frontline workers.
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Content Article
Podcast: Creating a safe workplace post Covid-19 (2 June 2020)
Claire Cox posted an article in Staff safety
As the NHS takes it's first steps out of lockdown, the safety of the workplaces is crucial. Kim McAllister spoke to three experts in psychology, human factors and ergonomics to discuss the physical, emotional, psychological and cognitive issues around returning to work safely. This podcast, from the Chartered Institute of Ergonomics and Human Factors Group offers advice to employers and employees alike. -
Content ArticleWhat makes a great leader? In this TED talk, management theorist Simon Sinek suggests, it’s someone who makes their employees feel secure, who draws them into a circle of trust. But creating trust and safety, especially in an uneven economy, means taking on big responsibility.
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Content ArticleThe Royal College of Nursing has undertaken two surveys of health and care staff to identify their experiences and ongoing issues with the supply of and access to personal protective equipment (PPE) during the COVID-19 pandemic. This report details the findings of the second survey (May 2020).
