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Showing results for tags 'Quality improvement'.
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Content ArticleThis document compiles good practices produced and submitted by the experts participating in the World Health Organization's Meeting of the Minds on Quality of Care conference in Athens on the 2-3 December. It includes the submission from Patient Safety Learning's Chief Executive Helen Hughes.
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Content ArticleLong dreary corridors, impersonal waiting rooms, the smell of disinfectant — hospitals tend to be anonymous and depressing places. Even if you’re just there as a visitor, you’re bound to wonder, “How can my friend recover in such an awful place? Will I get out of here without catching an infection?” But the transformation of the Rotterdam Eye Hospital suggests that it doesn’t have to be this way. Over the past 10 years, the hospital’s managers have transformed their institution from the usual, grim, human-repair shop into a bright and comforting place. By incorporating design thinking and design principles into their planning process, the hospital’s executives, supported by external designers, have turned the hospital into a showplace that has won a number of safety, quality, and design awards.
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- Workspace design
- Physical environment
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Content ArticleQuality improvement initiatives take many forms, from the creation of standards for health professionals, health technologies and health facilities, to audit and feedback, and from fostering a patient safety culture to public reporting and paying for quality. For policymakers who struggle to decide which initiatives to prioritise for investment, understanding the potential of different quality strategies in their unique settings is key. This volume, developed by the Observatory together with OECD, provides an overall conceptual framework for understanding and applying strategies aimed at improving quality of care. Crucially, it summarises available evidence on different quality strategies and provides recommendations for their implementation. This book is intended to help policy-makers to understand concepts of quality and to support them to evaluate single strategies and combinations of strategies.
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- Healthcare
- Patient safety strategy
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Content ArticleThe launch of Barts Health quality strategy in November 2019 was an important moment for the trust. The 24 page document set out how they would use quality improvement (QI) methodology to become a good and outstanding group of hospitals. Within weeks of the strategy however, the world had changed with COVID-19. How they worked, where they worked and the things they were working on were flipped on their head. Despite this, colleagues across Barts Health have continued to apply the QI skills they had learnt since the WeImprove programme began three years ago. Examples include setting up family liaison hubs for patients in critical care and establishing a network of blood test locations across the boroughs to reduce visits to the hospitals.
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Content ArticleRecently an enduring discussion evolved on Twitter on why safety culture is important for patient safety. My reaction, of course, was: it isn’t. Let me explain why. I think it is possible to address safety without addressing safety culture. Or, rather, to focus on actions that will improve both safety performance and safety culture (as a by-product) at the same time. In this blog I propose some of these actions – showing how to create an understanding of how work is (actually) done (rather than what it says on paper), seeing what makes it difficult and identifying what resources are missing. If we address these challenges, then surely we will be able to improve safety and safety culture will follow naturally.
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- Safety culture
- Transparency
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Content ArticleThis briefing by NHS Supply Chain looks at shared learning on patient safety, and how collaborative working is enabling better assurance and safety for healthcare products and services. The briefing covers these topics: The role of NHS Supply Chain in patient safety Safety specifications for safer products System-level join up Human factors and just culture Case studies Overview of system partners Conclusion
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- Collaboration
- Safety culture
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Content ArticleIn this editorial in the Journal of Health Services Research & Policy, Professor Brendan McCormack, Associate Director of the Centre for Person-centred Practice Research at Queen Margaret University Edinburgh, looks at the role of person-centred care in improving quality in health systems. He argues that there is a need to demonstrate the value of person-centred cultures and the significance of person-centred outcomes to healthcare organisations. In order to achieve this, researchers need to utilise theory-driven and mixed-methodology evaluation designs that demonstrate effectiveness and capture the diversity of experiences among all stakeholders.
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- Patient engagement
- Communication
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Content ArticleThe aim of this study, published in BMJ Quality and Safety, was to assess the role of intraoperative non-routine events and team performance on paediatric cardiac surgery outcomes. It focuses on improving methods for studying teamwork.
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- Surgery - Cardiothoracic
- Teamwork
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Content ArticleRecording of Ted Baker's presentation at The Royal Society of Medicine's Improving Patient Safety & Care Conference.
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- Quality improvement
- Organisational learning
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Content ArticleThis audit of the Healthcare Quality Improvement Partnership (HQIP), published by JBara Innovation, looked at how to engage clinicians and clinical teams to learn from evidence, be accountable, and to act to improve quality as a result. It explores how those who lead data collection programmes can deliver their findings to drive action, and to lead and promote change. The attachment includes a series of quotes from various groups, including a HQIP Advisory Group member, a National Clinical Audit lead and consumers, surrounding quality improvement in the NHS.
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EventuntilDevelop your understanding of current topics in patient safety at the 13th edition of the annual Patient Safety students and trainees day. This Royal Society of Medicine event brings together students and trainees to show their work promoting patient safety within their organisations with prizes for the best poster and oral presentation. Our expert speakers aim to inspire attendees through interactive workshops and lectures, developing new and existing ideas around patient safety in an engaging and dynamic way. With all specialities welcome, the meeting provides an opportunity for cross-speciality learning and networking. Register
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EventThis year's conference is all about IPC Legends focusing on individuals who in their respective fields are experts willing to share their knowledge with us, and exploring new ideas in the field of IPS. Alyson Prince – Built Environment Infection Prevention & Control Nurse Specialist/Engineering, Archus Healthcare Infrastructure Specialist who will be covering Ventilation in the Healthcare Setting – What is the air and why is it important. Dave Cunningham – Leadership & Workforce Workstream Lead, NHS Improvement who will be providing an update on the National Infection Prevention IPC Educational framework. Leo Andrew Almerol – Vascular Clinical Nurse Specialist, Imperial College NHS Trust / Vascular Access Nurse 2022, British Journal of Nursing will be providing an update on The Impact of the COVID-19 Pandemic on the Vascular Access Service in the UK. Dr Emily McWhirter – Nurse Consultant, World Health Organization will be sharing with us Leadership and expertise in influencing IPC practice. Professor Elaine Cloutman-Green – Consultant Clinical Scientist (Infection Control Doctor), Great Ormond Street Hospital for Children NHS Foundation Trust is speaking around Challenges in IPC: Aiming for progress not perfection. Dr Mat Moyo – Quality Improvement Mentor / Founder, Quantum Quality Improvement Coaching / Lecturer, Solent University will be speaking to us about Quality Improvement Project Coaching in IPC: Wise People Ask for Help and Get Further!" Sir Jonathan Van- Tam MBE – Former Deputy Chief Medical Officer for England 2017-2022, recording on Learning from the pandemic and the mission of vaccinating the nation will be played before we conclude the day by hearing from Karen Storey – Nursing Retention and Liaison Lead, who will demonstrate to us Shiny Mind app and the benefits to us all for our wellbeing. Register
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- Pandemic
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Event
THIS Space 2023
Sam posted an event in Community Calendar
untilSave the date for THIS Space 2023, THIS Institute’s annual event bringing together people interested in evidence-based healthcare improvement. It’s free to join and will take place entirely online 29 and 30 November. You can expect: the latest evidence on what works in healthcare improvement, what doesn’t, and why imaginative ways of understanding problems and evaluating solutions fresh thinking on how we can improve healthcare. Register your interest -
EventuntilThe final tweetchat in the 'Six lessons for leading improvement' campaign.
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EventuntilThis online session will explore the purpose of clinical audit and then compare and contrast this with the key principles of a quality improvement approach. With this foundation we’ll then discuss how these approaches are complementary as part of a holistic approach to improving quality of health and care. Some NHS organisations are already on a journey to a more integrated approach to clinical audit and quality improvement, and we hear about the journey underway at Sherwood Forest Hospitals NHS Foundation Trust. It would be great to hear about your journeys with clinical audit and quality improvement too. This session will be presented by Nikki Davey, from Quality Improvement Clinic Ltd, and Craig Short, from Sherwood Forest Hospitals NHS Foundation Trust. Register for the webinar
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Event
Clinical audit masterclass
Patient Safety Learning posted an event in Community Calendar
This one day clinical audit masterclass will provide you with a full understanding of why clinical audit is important to organisations, teams and individuals (e.g. helping to meet your revalidation requirements). Short activities will help you understand how clinical audit relates to research, service evaluation and other current quality improvement techniques. Register hub members receive a 20% discount. Email info@pslhub.org for discount code. -
Event
Clinical audit masterclass
Patient Safety Learning posted an event in Community Calendar
This one day clinical audit masterclass will provide you with a full understanding of why clinical audit is important to organisations, teams and individuals (e.g. helping to meet your revalidation requirements). Short activities will help you understand how clinical audit relates to research, service evaluation and other current quality improvement techniques. Register hub members receive a 20% discount. Email info@pslhub.org for discount code.- Posted
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- Audit
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Event
Clinical audit masterclass
Patient Safety Learning posted an event in Community Calendar
This one day clinical audit masterclass will provide you with a full understanding of why clinical audit is important to organisations, teams and individuals (e.g. helping to meet your revalidation requirements). Short activities will help you understand how clinical audit relates to research, service evaluation and other current quality improvement techniques. Register hub members receive a 20% discount. Email info@pslhub.org for discount code.- Posted
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- Audit
- Quality improvement
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EventLeadership in the NHS is the responsibility of all staff. This one day masterclass in Quality Improvement will allow all healthcare staff to learn about QI methodology, tools to use and how to lead change. The day has been developed to provide both practical and appropriate QI training to all staff. You will learn what QI tools to use and how to maintain the improvements. You will explore how to avoid common mistakes that staff make. Key learning objectives: Understand QI. Learn QI methodology. Develop QI skills. Learn how to lead change and avoid common resistance to change. Consider when to lead and when to follow. Ensure your QI results are maintained. Register hub members receive a 20% discount. Email info@pslhub.org for discount code.
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- Quality improvement
- Skills
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EventLeadership in the NHS is the responsibility of all staff. This one day masterclass in Quality Improvement will allow all healthcare staff to learn about QI methodology, tools to use and how to lead change. The day has been developed to provide both practical and appropriate QI training to all staff. You will learn what QI tools to use and how to maintain the improvements. You will explore how to avoid common mistakes that staff make. Key learning objectives: Understand QI. Learn QI methodology. Develop QI skills. Learn how to lead change and avoid common resistance to change. Consider when to lead and when to follow. Ensure your QI results are maintained. Register hub members receive a 20% discount. Email info@pslhub.org for discount code.
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- Quality improvement
- Training
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EventJoin this webinar for presentations and a Q&A on The Positive Approaches to Safety. This webinar will describe some of the limitations of the traditional safety paradigm - to only explore and fix problems – and the idea that this misses vital opportunities to learn from what we do well or indeed to learn from everything. The faculty of this webinar has been instrumental in the development of the Learning from Excellence Quality Improvement methodology and the application of Appreciative Inquiry. Speakers: 1. Dr. Adrian Plunkett, consultant paediatric intensivist at Birmingham Children’s Hospital, founder of Learning from Excellence (LfE) (UK) 2. Dr. Chris Turner, consultant in emergency medicine at UHCW NHS Trust and co-founder of Civility Saves Lives (UK) 3. Prof. Suzette Woodward – highly respected healthcare safety expert, Board member at the National Patient Safety Agency and NHS Resolution (UK) Register
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EventuntilWhat we are witnessing across the NHS is the Mid Staffs scandal playing out at national level, if not worse. At the beginning of 2023, Sir Robert Francis and Rachel Power, Chief Executive of the Patients Association, set out their concerns about the ‘disaster unfolding in the NHS’ in a letter to the Secretary of State for Heath and Social Care. With the NHS currently focusing on productivity, despite staff burnout and workforce shortages; operational performance, despite the growing backlog; and financial control, despite significant financial restraints, how can the NHS ensure quality across its services? 10 years on from Sir Robert Francis’ inquiry into the failings in care at Mid Staffordshire NHS Foundation Trust and in the context of the Covid-19 pandemic, workforce shortages and significant financial restraints, this event will explore what quality looks like to service users, and how staff and organisations can deliver quality care during periods of extreme pressure and demand. Register
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Event
International Forum on Quality and Safety in Healthcare
Sam posted an event in Community Calendar
untilThe Institute for Healthcare Improvement (IHI) and BMJ bring you one of the largest international conferences focused on improving outcomes for patients and communities through quality improvement. Themed Adapting to a changing world: equity, sustainability and wellbeing for all, the conference programme will focus on how the improvement movement can help healthcare systems adapt and thrive in a rapidly changing world. Key topics we will address include equity, sustainability, wellbeing and learning from adverse events. Further information and registration- Posted
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- Health inequalities
- Quality improvement
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Event
Red Teams to improve patient safety
Patient Safety Learning posted an event in Community Calendar
The new NHS Patient Safety Syllabus has brought education and training to the fore to push patient safety in healthcare. Based on the syllabus this masterclass will focus on how Human Factors and Red Teams can be improve patient safety. Red Teams are defined as a team that is formed with the objective of subjecting an organisation’s plans, programmes, ideas and assumptions to rigorous analysis and challenge. It will look at the use of Red Teaming taken from the Ministry of Defence for supporting staff and teams faced with different problems and challenges in healthcare. It will look at how you can use these techniques to improve problem solving and making decisions across all levels of the organisations. Red Teaming is the independent application of a range of structured, creative and critical thinking techniques to assist healthcare staff make a better-informed decision or produce a more robust product. Finally, it will address problems and develop capability within healthcare organisations. It introduces more formal analytical techniques that can be used with more complex problems when more time is available. Register hub members receive a 20% discount. Email info@pslhub.org for discount code.- Posted
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- Quality improvement
- Human factors
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EventThis conference will focus on measuring, understanding and acting on patient experience insight, and demonstrating responsiveness to that insight to ensure patient feedback is translated into quality improvement and assurance. Through national updates and case study presentations the conference will support you to measure, monitor and improve patient experience in your service, and ensure that insight leads to quality improvement. For further information and to book your place visit https://www.healthcareconferencesuk.co.uk/conferences-masterclasses/patient-experience-insight or email nicki@hc-uk.org.uk hub members receive 20% discount. Email info@pslhub.org for discount code. Follow on Twitter @HCUK_Clare #PatientExp
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- Patient engagement
- Feedback
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