Sam
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EventThis conference will bring together maternity professionals, system leaders, subject specialists and patients and families to present the latest evidence on the safety of maternity care today, share examples of positive improvement and best practice and hear from senior leaders about the next steps in the national maternity safety programme. Further information and registration
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AI mainly refers to doctors and hospitals analysing vast data sets of potentially life-saving information through AI algorithms. However, in primary care it has been getting an increasingly important role in standardising triaging, creating intelligent patient pathways and supporting prioritisation and decision making with urgency indications and differential diagnoses. In this webinar, we will provide an overview of applications of AI in improving patient flow and patient transfer within healthcare settings. Learn how organisations are achieving real results with AI supported triaging. Discover how to leverage Intelligent patient pathway management can increase capacity. See how you can build a strong data-driven organisation, while improving staff morale and the patient experience. Register -
Content ArticleThe NHS Complaint Standards, model complaint handling procedure and good complaint handling guides set out how organisations providing NHS services should approach complaint handling. They apply to all NHS organisations in England and independent healthcare providers who deliver NHS-funded care.
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AHIMA has helped chart the future of healthcare in the Middle East since 2016. Health information is at the core of every patient interaction and paves the way forward for healthcare transformation. The 2021 AHIMA Middle East conference (formerly AHIMA World Conference) will present solutions to challenges facing HIM Professionals, C-Suite decision makers, innovators and influencers responsible for improving patient outcomes. Attend this event to uncover new ideas, learn from peers and trusted experts, acquire new practices and lead your team to the next level. If you haven't registered yet (since last day for free registration was 17 March) you can still receive a 25% discount. Email [email protected] for discount code. Register -
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A panel discussion set to uncover the secrets for creating a winning business case and managing your stakeholders effectively. Panel, all of whom have a wealth of experience with business cases: Jonathan Hazan, Chairman of Patient Safety Learning Hayley Grafton, CNIO at The Royal Marsden Suraya Quadir, Senior Pharmacist at The Royal Marsden Emma James, Associate Director of Finance - Procurement at Nottingham University Hospitals NHS Trust Register -
Content ArticleAs part of the NHS family, NHS Supply Chain is prioritising patient and user safety as a core part of their approach to supplying clinical products to the NHS by raising standards and effective partnership working. Jonathan Devereux, Head of Safety and Innovation, heads up a small team focused on driving proactive action on safety complaints, building an innovation pathway and ensuring they drive safety into the agenda for future procurement. In this article for the National Health Executive he explains the work the clinical and product assurance team are doing.
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Content ArticleThe cornerstone of good general practice has long been recognised as lying in the quality of the relationship between doctor and patient. This focus on the interaction between GP and patient has been further reinforced in recent years by increasing attention on the patient’s experience of healthcare encounters. However, pleasing the patient is not always consistent with providing good-quality care. GPs are well aware that patients may demand an antibiotic when it is not judged clinically appropriate. The aim of this study from Ashworth et al. was to determine the relationship between antibiotic prescribing in general practice and reported patient satisfaction. The results found that patients were less satisfied in practices with frugal antibiotic prescribing. A cautious approach to antibiotic prescribing may require a trade-off in terms of patient satisfaction.
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Content ArticleGlobal healthcare systems are wrestling with the management of an increase in people requiring care in complicated diseases. Supporting patients with long term chronic conditions such as endometriosis has become an even more difficult task than before the pandemic. One in 10 women are reported to have endometriosis, and it is imperative that this is discussed as part of women’s health. Gayathri Delanerolle lived with endometriosis for over 25 years and has first hand experience of some of the associated problems which she discusses in this BMJ Opinion article,
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Perspectum has launched the first study to map how COVID-19 impacts the health of multiple organs and identify at-risk features for the virus, with detailed cross-sectional imaging and genetic studies. This study is on the National Institute for Health Research (NIHR) Portfolio. Join COVERSCAN for the next live Q&A webinar. Any questions you'd like answered, send to: [email protected] Register for study participant Q&A -
Content ArticleMedication reconciliation broadly defined includes both formal and informal processes that involve the comprehensive evaluation of a patient’s medications during each transition of care and change in therapy. The medication reconciliation process is complex, and studies have shown that up to 91% of medication reconciliation errors are clinically significant and 1–2% are serious or potentially life-threatening. The Pennsylvania Patient Safety Reporting System (PA-PSRS) identified 93 serious events related to the medication reconciliation process reported between January 2015 and August 2020.
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EventThis Global Health Compassion Rounds will explore the role and value of compassionate leadership in global health settings and how it can drive quality of care improvements. Register
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The NHS standards for patient safety investigation recognise a need to better train and professionalise incident investigation in the NHS. Simulation is commonly utilised to improve the technical and non-technical skills of clinical staff in the NHS and forms part of professional investigation training and practise within other safety critical industries. A scoping review has considered what published work exists in commenting on the use of simulation as a training or practical tool in healthcare incident investigation. There may now be opportunities for healthcare incident investigation to learn from clinical colleagues, and professional investigation colleagues in other safety critical industries, to utilise simulation to help professionalise incident investigation in the NHS. Further information -
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A Q Community webinar on Human Factors in paramedic practice. Register -
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To improve care system performance and staff well-being, there needs to be a focus on the cultural context of work. This Q Community webinar will describe the inter-linked concepts of Safety Culture and Safety Climate with a view to: Promote the importance of exploring safety culture in health and social care services. Raisie awareness of barriers to ‘reliably measuring’ care workforce perceptions of safety culture. Introducing discussion cards, adapted for health and social care teams, as a practical, meaningful approach to understanding aspects of safety culture. Information Register -
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What do you need to know to be safe at work? We all have different roles in healthcare to provide clinical care and treatment; support services, maintenance, purchasing, communication and IT support. Some of us are employed to provide specific safety information and advice (e.g. fire safety, infection prevention). This webinar from the Q Community will introduce an accredited learning pathway for everyone. Level 1 (one hour online e-learning) introduces a new way of thinking about safety using Human Factors. Level 2 & 3 introduce more detail and integrate capabilities from the National Patient Safety Syllabus. By Level 3, you could be a Technical Specialist (Healthcare) with the Chartered Institute of Ergonomics & Human Factors. Further information Register -
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This Q Community session: Introduces the concepts and origins of ‘never events’ and ‘zero harm’ as safety interventions. Explores and debates the usefulness of ‘never event’ and ‘zero harm’ initiatives as effective safety management strategies in healthcare. Reflects on and considers alternative approaches to managing risks of serious harm to as low as reasonably practicable. Further information Register -
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The Chartered Institute of Ergonomics and Human Factors (CIEHF) recently published a White Paper on ‘Learning from Adverse Events’. Based on nine principles, the paper presents the basis of what the Institute considers Human Factors good practice in investigating and learning from adverse events. The emphasis on learning, rather than liability, has a number of important implications, not least in the nature of the evidence needed to support decisions and actions. This Q Community webinar will explain the background to the paper and introduce each of the nine principles. The following discussion will consider the extent to which current practice in healthcare compares with CIEHF best practice. Further information Register -
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The NHS spends £8.3 billion a year treating chronic wounds on an estimated 3.8 million people, according to the recently updated study evaluating the “Burden of Wounds” to the NHS. Costs have increased by 48% in the five years since the study was first published and the overwhelming majority of this burgeoning demand, around 80% of the caseload, impacts on community healthcare. This webinar will explore the “Burden of Wounds” with study author Julian Guest and consider how digital wound management solutions can relieve pressure and improve outcomes. We’ll see case studies from community nurses, hear the patient and staff view through #tvn2gether and the National Wound Care Strategy team will share their long term vision. Chaired by Margaret Kitching MBE, Chief Nurse for NHS England and NHS Improvement’s North East and Yorkshire Region, this conversation brings together leading voices within wound care to discuss new strategies for 2021 and beyond. Register -
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Commissioning and the role that commissioners play is changing. Providers and commissioners are increasingly planning services together, and commissioners are working across health and social care. The old ‘purchaser–provider’ split is blurring and what was once a system based on competition is evolving into a system focused on collaboration. Rather than just delivering health services, innovative commissioners are starting to focus their efforts on improving population health. In addition to this shift, important proposals for legislative changes have been announced that will change the shape and nature of commissioning, and COVID-19 has both disrupted and inspired thinking and planning around the future of commissioning. Join this virtual conference where experts from The King’s Fund and NHS national bodies will explain key developments in health and care commissioning, trying to assess the different ways commissioning will change in 2021 and beyond. Participants will hear from innovative commissioners who are approaching their role in new ways – including new ways of paying for services and new approaches to joint working across clinical commissioning groups and local authorities. Experts from NHS national bodies will share their insights with the audience. This virtual conference is open for four weeks. The content takes place over four half-days in week two. If you are unable to join all of the sessions, you will have two weeks to catch up on demand. Register -
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We all need care at some point in our lives. And as many as 8.8 million of us are already carers. Despite that, in just two years, the number of older people living with an unmet care need has risen by 19%. Why is our care system so neglected? Our care system was in crisis before the pandemic and remains in crisis now. It'll continue to be in crisis long after we're vaccinated against COVID-19. A system under stress, carers under pressure and those in need of care facing neglect. This is our new normal. Can nothing be done about this? Join our host, Claret Press publisher Katie Isbester PhD, and our three guests, as they grapple with the big issues that affect us all. They will talk with Professor of Sociology Dr Emma Dowling and the Director of UNICARE at UNI Global Union Mark Bergfeld, as well as acclaimed writer, with lived experience of care, Sarah Gray. Register -
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There are many sources of variation in healthcare that can affect the flow of patients through care systems. Reducing and managing variation enables systems to become more predictable and easier to manage so allowing improvement of quality and safety. To effect successful service improvements, you need to understand the source of variation and use a range of tools to reduce and manage it. This pandemic has provoked the best of human compassion and solidarity, but those who manage our health systems still face extraordinary challenges responding to COVID-19. Looking beyond the crisis, our collective learning about the effects of the large falls in healthcare use can help inform and intensify efforts to reduce unnecessary care. The aim of this webinar is to build a culture of collaborative working across the healthcare workforce and reduce variation to prevent avoidable harm to patients, enhance healthcare equity, and improve the sustainability of health systems everywhere. Register -
EventWHO Patient Safety Flagship: A Decade of Patient Safety 2020-2030 is pleased to invite you to the first webinar of Global Patient Safety Webinar Series 2021 introducing the “WHO Patient Safety Incident Reporting and Learning Systems: Technical report and guidance” which was released on 17 September 2020, the World Patient Safety Day. This webinar will present an overview of the technical guidance, and the country experiences on implementing and managing the patient safety incident reporting and learning systems. The Global Patient Safety Network Webinar Series 2021 aim at introducing ongoing activities of WHO Patient Safety Flagship, with the objective of sharing knowledge and experiences on important topics on patient safety. This webinar series is open to everyone who has interest in patient safety. Learning objectives Understand the benefit and challenges in implementing patient safety incident reporting and learning systems. Learn about the WHO technical report and guidance on patient safety incident reporting and learning systems. Consider how to set up patient safety incident reporting and learning systems. Register
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EventHomerton University Hospital NHS Foundation Trust are hosting a Quality and Patient Safety Conference. For more details and interest in attending email: [email protected]
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This webinar will focus on contemporary tools to detect and diagnose atrial fibrillation (AF), both during and beyond the COVID19 pandemic, and provide a platform to learn from examples of best practice in this area. After watching this webinar, participants will be able to: Understand the current evidence for AF case-finding. Know what technology is available to enhance detection and diagnosis. Be able to identify AF on an ECG. Register
