West Midlands Ambulance Service mistakes caused serious incidents
More than half of all serious incidents where patients came to harm involving West Midlands Ambulance Service were due to clinical errors.
A trust audit found choking management, cardiac arrests and inappropriate patient discharges as themes.
It also noted a decision to close all community ambulance stations was taken without first doing a full risk assessment of the impact on safety.
After the number of serious incidents increased from 138 in 2021-22 to 327 in 2022-23, an audit by WMAS found 53% were due to mistakes with their treatment.
A situation where a person comes to significant harm in care is identified as a serious clinical incident.
Sources say the trust also delayed looking into 5,000 serious patient incidents.
Source: BBC News, 29 June 2023