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Showing results for tags 'Patient / family involvement'.
Found 543 results
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Content ArticleResearch shows that when patients are engaged in their healthcare, it can lead to measurable improvements in safety and quality. To promote stronger engagement, the Agency for Healthcare Research and Quality (AHRQ) has developed a guide to help patients, families, and health professionals in primary care settings work together as partners to improve care.
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Content ArticleNHS doctors, nurses and other staff are being encouraged to ask themselves ‘Why not home? Why not today?’ when planning care for patients recovering from an operation or illness, as part of NHS England and NHS Improvement's campaign – called ‘Where Best Next?’ – which aims to see around 140,000 people every year spared a hospital stay of three weeks or more.
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Content ArticleLewis Blackman, a healthy 15-year-old boy, died in 2000 after an elective surgery. In this video, Lewis' mother Helen Haskell, President of Mothers Against Medical Error and member of the Institute for Healthcare Improvement (IHI) Board of Directors, explains why communication isn’t always the norm after adverse events and why this dynamic is changing.
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Content ArticleThis leaflet was designed by the Critical Care Outreach team in Brighton and Sussex University Hospitals Trust. Call 4 concern was initiated by Mandy O'Dell, Nurse Consultant from the Royal Berkshire NHS Foundation Trust. Call 4 concern was set up to enable patients, carers and families to escalate deterioration to the outreach team - to get their voices heard.
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Content ArticleMedical errors can occur anywhere in the healthcare system: hospitals, clinics, surgery centres, doctors' offices, nursing homes, pharmacies and patients' homes. Errors can involve medicines, surgery, diagnosis, equipment or lab reports. These tips tell what you can do to get safer care.
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Content ArticleThis policy is for patients and the public, and for NHS England staff. It sets out NHS England’s ambition of strengthening patient and public participation in all of its work, and how it intends to achieve this. The term ‘patients and the public’ includes everyone who uses services or may do so in the future, including carers and families. People who use health and care services may be referred to as ‘experts by experience’. NHS England recognises and values what they can contribute to its work as a result of their lived experience.
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Content ArticlePublished in HSJ, Annie Laverty, Chief Experience Officer, Northumbria Healthcare Foundation Trust, speaks to Jeremy Taylor, former CEO of patient group National Voices, on the work her and the trust has done on patient experience, her motivation and the impact it has had.
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The Beryl Institute
Patient Safety Learning posted an article in The Beryl Institute
The US Beryl Institute is the global community of practice committed to elevating the human experience in healthcare. The Beryl Institute believes human experience is grounded in experiences of patients and families, those who work in healthcare and the communities they serve. Take a look at their website for resources, learning and connections, including access to tools to build organisational experience strategy and develop skills of team members. -
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South Australian Patient Safety Report (2017)
Claire Cox posted an article in International reports
This is South Australia patient Safety Report for 2017. South Australia Health is committed to creating and maintaining a sustainable quality environment which provides services that are consumer centred, driven by information and organised by safety , by ensuring that: patients can get care when they need it healthcare staff respect and respond to patient choices, needs and values partnerships are formed between patients, their family, carers and healthcare providers up-to-date knowledge and evidence is used to guide decisions about care safety and quality data is collected, analysed and fed back for improvement action is taken to improve patients’ experience safety is made a central feature of how healthcare facilities are run, how staff work and how funding is organised. -
Content ArticleThis paper by Kumaralingam Amirthalingam, published in the Singapore Medical Journal, argues that most medical disputes are better resolved through alternative dispute resolution mechanisms and that these mechanisms can contribute to improve patient safety.
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Content ArticleDr Sara Ryan is a senior researcher and autism specialist at Oxford University's Nuffield department of primary health sciences. Her son, Connor Sparrowhawk, died in a residential unit, aged 18.
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Content ArticleThe findings of an independent investigation established to review the management, delivery and outcomes of care provided by the maternity and neonatal services of the University Hospitals of Morecambe Bay NHS Foundation Trust between January 2004 and June 2013.
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Content ArticleOn 20 March 2018 NHS Improvement launched an engagement programme to seek views from a wide range of stakeholders about how and when patient safety incidents should be investigated. Often those affected by incidents are not appropriately supported or involved in the investigation process; the quality of investigation reports is generally poor; and improvements to prevent the recurrence of harm are not effectively implemented. To obtain views on the problems with the current approach to the investigation of Serious Incidents, the issues driving these problems, and how such issues might be resolved, NHSI ran an online survey, national workshops and a live twitter chat, and held discussions with many individuals including patients, families, NHS staff, regulators and others. This document summarises the feedback received.
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Content ArticlePresentation from the BMJ/IHI 2012 conference in Paris.
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Content ArticleThere have been repeated calls to better involve patients and the public and to place them at the centre of healthcare. In a paper published in BMJ Quality and Safety, Josephine Ocloo and Rachel Matthews explore the barriers, challenges and opportunities in involving patients in healthcare.
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Content Article'Together we care' describes what Guy's and St Thomas' Trust. want to achieve over the next five years, what this means for patients and services and how they intend to get there. It is a framework to guide our decisions, and to help consider how best to respond to new developments.
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Content ArticleBoth national and maternity investigations are showing a high level of family engagement through an inclusive and innovative model that ensures families have a voice throughout investigations. Here the Healthcare Safety Investigation Branch (HSIB) demonstrate how they involve families in their investigations.
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Content ArticleA glimpse of moving and powerful Rounds discussions that took place at the Massachusetts General Hospital Cancer Center and at Emerson Hospital in Concord, MA, USA
