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  1. Today
  2. Content Article
    Over the past year, The King’s Fund has been running a project exploring how different groups of men think about their health and how they experience health services. The work was commissioned by the Department of Health and Social Care through the National Institute for Health and Care Research as part of wider work on the Men’s Health Strategy for England, which sets out a vision and a national commitment to address men’s poorer health outcomes and lower engagement with services. Chris Branson, Fellow at The King's Fund, shares six key insights from conversations with men about their health – and how to shape more effective future services.
  3. Content Article
    High-volume low-complexity elective hubs have been central to NHS England’s strategy to reduce waiting times for planned surgery. By concentrating activity in dedicated units, separating elective from emergency care and applying operational management principles, they are expected to deliver high levels of productivity and throughput, benefitting patients, populations and the system. The aim of this study was to identify features of hubs that contribute to strong performance in optimising care delivery, with a view to offering practical insights for those leading new and existing surgical hubs. Findings For those designing, delivering and overseeing surgical hubs, this study has several implications. First (and most prominently), work to ensure the implementation of standards relating to hub delivery, such as those set out by accreditation criteria, need to be accompanied by efforts to secure continuous improvement, for example through collection and regular review of process data to identify challenges to productivity, quality and patient experience as they arise. Active work to learn from the views of patients and staff appears to be an essential component of this since their experience of care as delivered will help to identify opportunities for improvement that may not be apparent from activity data alone. Second, since not all influences on productivity are within the scope of control of hub leads, a strong relationship with host organisations is vital, both in providing hubs with the latitude to implement staffing models and work routines that are appropriate to their distinctive needs, and in ensuring that emerging challenges to service delivery are dealt with promptly. Finally, efforts to foster strong relationships across a coherent set of clinical and non-clinical staff appear crucial. Besides ensuring that insights were transmitted from frontline staff to service managers in the hubs we studied, familiarity between staff groups also oiled the perioperative pathways, and created an environment that was receptive to the continuous adjustments needed to maintain productivity, quality and patient experience.
  4. News Article
    Post-market surveillance of AI health tools must be “beefed up” to protect doctors as well as patients, England’s patient safety commissioner says. Henrietta Hughes also told The BMJ it was vital to establish clarity on where clinical liability sits when, not if, AI tools harm patients. Hughes, a GP and a former medical director at NHS England, is deputy chair of the National Commission into the Regulation of AI in Healthcare. The commission was set up by the Medicines and Healthcare Products Regulatory Agency (MHRA) to help guide development of a new regulatory framework for AI medical devices. The commission published interim findings from its consultation and engagement process last week. Hughes said some clear themes had already emerged during the process of engagement with patients, the public, and doctors. Among the most pressing was the need for greater surveillance of AI tools after approval, so the MHRA can act if patients are at risk. Hughes told The BMJ, “It’s really important that real time, real life monitoring happens when a device like AI is deployed in a real life clinical environment, particularly if the population of patients may be different from the population used to feed the model.” Hughes added that while medicines have to pass an “extremely high hurdle” and evidence base to reach the market, AI—where new products are rapidly launched and updated—is different. “We know that AI can change once it’s actually deployed, and so it’s important that the regulations are able to be updated to take account of that and to ensure that all medical devices, and particularly AI, are safe across its whole life cycle,” she said. “Whether we’re using the yellow card system or other kinds of ‘always-on’ postmarket surveillance and postmarket monitoring, that side of things really needs to be significantly beefed up if we’re going to lower the hurdles for products to come onto the market.” Read full story Source: BMJ, 18 June 2026
  5. Content Article
    While a growing body of evidence suggests that healthcare workers in low and middle-income countries often provide poor quality of care, the reasons behind such low performance remain unclear. The literature on medical decision-making suggests that cognitive biases, or failures related to the way healthcare providers think, explain many diagnostic errors. This study investigates whether one cognitive bias, overconfidence, defined as the tendency to overestimate one's performance relative to others, is associated with the low quality of care provided in Senegal. It links survey data on the overconfidence of health workers to objective measures of the quality of care they provide to standardised patients – enumerators who pose as real patients and record details of the consultation. We find that about a third of providers are overconfident – meaning that they overestimate their own abilities relative to their peers. It shows that overconfident providers are 26% less likely to manage patients correctly and exert less effort in clinical practice. These results suggest that the low levels of quality of care observed in some settings could be partly explained by the cognitive biases of providers, such as overconfidence. Policies that encourage adequate supervision and feedback to healthcare workers might reduce such failures in clinical decision-making.
  6. News Article
    As artificial intelligence (AI) becomes deeply embedded in triage and clinical workflows, experts are raising concerns about a growing “blind trust” where clinicians and patients alike defer to algorithmic confidence over independent medical judgment. Speaking at the HLTH Europe 2026 conference, panellists stressed that a person’s information ecosystem —who they follow on social media, the podcasts they listen to, and how they interact with AI — is becoming a dominant determinant of health outcomes. Speaking at the event, Patient Safety Learning’s Chief Digital Officer Clive Flashman defined blind trust in this new era as the moment a “clinician stops being able to think independently, independently judging what they see, feel, or hear, because the algorithm has told them something that they should believe or do.” Read full article. Source: Medscape, 21 June 2026
  7. Content Article
    Ted Baker, Chair of the Health Services Safety Investigations Body (HSSIB), is a key speaker during Clinical Audit Awareness Week 2026. In this blog, Ted explains why structural change must come before cultural change in patient safety, and the lessons that can be learned from regulatory and safety bodies in using audit data for improvement.
  8. News Article
    A ‘landmark moment’ is being celebrated in the NHS as a first-of-its-kind therapy that can delay the onset of type 1 diabetes for up to three years will be made available. The National Institute for Health and Care Excellence (Nice) has approved teplizumab, which the charity Diabetes UK said “marks the start of a new age of type 1 diabetes treatment”. Teplizumab, also known as Tzield and made by Sanofi, is approved for children aged eight and over and adults who have type 1 diabetes in its early stage before symptoms appear. It is given as a one-off course and trains the immune system to stop attacking pancreatic cells. Evidence shows the drug can delay the onset of type 1, meaning people can live a fuller life and children can have longer before having to aggressively manage their diabetes. Nice estimates that around 1,100 people could be eligible for teplizumab in the first year, dropping to around 820 patients in the coming years. Read full story Source: The Independent, 23 June 2026
  9. News Article
    A trial examining the risks or benefits of drugs that can delay puberty for gender-questioning children will help reduce harm, according to the author of a landmark review. Dr Hilary Cass said she was "absolutely convinced that more children will be harmed if we don't do the trial than if we do." Her comments follow pressure from campaigners and some politicians to have the research programme scrapped after it was announced children as young as 11 could be recruited onto the trial. The Pathways clinical trial will be run by researchers at Kings College, London (KCL). In addition to setting a minimum age, they have also increased the safeguards for participants. The puberty blockers research was recommended by Dr Cass after her 2024 review of gender medicine for children pointed to weak evidence behind their use. Speaking to the BBC, Dr Cass said she believes since then "some of the hype about risks have been exaggerated in that we genuinely don't know if there are harms." And she said the trial was "essential" to answer the question about "whether these drugs are helpful or not". She added that young people will be "closely monitored in every respect" and the drugs stopped if concerns emerge. The researchers will examine the impact of the drugs on the physical, social and emotional wellbeing of participants. This will include checks on bone density, brain function and fertility. Cass believes without a trial young people will continue to get drugs from "unregulated and dangerous routes." Read full story Source: BBC News, 22 June 2026
  10. News Article
    Oversight of advanced AI systems capable of making autonomous decisions should “mirror” the assessment of healthcare professionals, a government commission has proposed. The National Commission into the Regulation of AI in Healthcare has proposed that agentic AI systems, which can autonomously plan and execute tasks with limited human supervision, should be required to demonstrate capability over time before being allowed to undertake more complex work. The minutes to the commission’s latest meeting, seen by HSJ, stated: “Commissioners advised that approaches to deploying AI systems should mirror that of human professional style progression.” This would involve AI agents needing “to demonstrate capability over time before being exposed to higher risk activities”. The commissioners were responding to a discussion paper on agentic AI systems, “which explored regulatory approaches to oversee AI systems that are capable of autonomously planning and taking actions with limited human supervision”. The paper proposed “a tiered regulatory framework, which uses levels of agent autonomy as a basis to determine what regulation and risk controls are required”. The commissioners “welcomed the proposal for a tiered regulatory framework”, but suggested, “further work should be undertaken to identify other potential factors relevant to determine the appropriate level of regulation”. Read full story (paywalled) Source: HSJ, 22 June 2026
  11. News Article
    Serious concerns have been raised that the delayed NHS “quality strategy” does not “prioritise patient safety”, HSJ has discovered. The government’s 2025 10-Year Health Plan stated “we will revitalise the National Quality Board (NQB) and task it with developing a new quality strategy”. The plan said the strategy would be published by March 2026, but this goal was missed, as was a second scheduled publication date soon after the May local elections. Minutes from the meeting obtained by HSJ reveal that NQB members “raised concerns” about the strategy’s lack of focus on patient safety and mental health. They also expressed a desire for the strategy to set “clearer expectations for providers”. Read full article (paywalled). Source: Health Service Journal, 23 June 2026 Related reading In this blog, Patient Safety Learning and the Advancing Quality Alliance (Aqua) set out the need for safety to serve as a golden thread woven throughout the Strategy.
  12. Yesterday
  13. News Article
    The Ebola outbreak in eastern Congo has now surpassed 1,000 confirmed cases, with officials reporting 254 deaths as of Sunday evening. Congo’s Ministry of Health confirmed 1,003 cases and 100 recoveries since the epidemic was declared on 15 May in Ituri province. Caused by the rare Bundibugyo virus, for which no vaccines or treatments exist, this outbreak was the worst ever in its initial month. Officials admit more cases are likely unknown, and the peak is still ahead. Contact tracing remains a key issue, with local authorities achieving only 55 per cent coverage. The outbreak’s patient zero is yet to be identified, and over 35,000 contacts still require tracing, authorities confirmed. Read full article. Source: The Independent, 22 June 2026
  14. News Article
    The health minister has once again apologised for what he described as the "evil" perpetrated at Muckamore Abbey Hospital in County Antrim. Speaking in the assembly, Mike Nesbitt said what happened was a " true scandal". On Thursday, a long-awaited report into abuse at the hospital said a number of patients suffered physical abuse, including black eyes, broken bones, bruising and excessive restraint. Nesbitt said the weight of evidence had provided a "watershed" moment for the treatment and care of the most vulnerable in society. The Police Service of Northern Ireland has said its Muckamore investigation is the biggest criminal adult safeguarding case of its kind in the UK. In the assembly on Monday, Nesbitt said the report "helps us understand the failings of the past, and provides a road map for the work needed to address those issues". But, he said, it was "vital that we now move forward as a health and social care system, and importantly as a society, into a safer, more inclusive and accepting future for those most vulnerable in our society". Read full article. Source: BBC News, 22 July 2026
  15. Content Article
    The long-awaited report into maternity failures at Nottingham University Hospitals NHS trust, the largest investigation of its kind in the UK, involving about 2,500 families, will be published shortly. Led by the senior midwife Donna Ockenden, the inquiry investigated stillbirths, neonatal deaths, maternal deaths and babies or mothers who suffered brain damage and other injuries between 2012 and 2025. In this article some of the families affected share their stories about what happened to them in Nottingham, and explain why this is such a landmark moment.
  16. Community Post
    Thanks @Jules I've used AI to summarise this. Will watch the full presnetation too! “Can improvement and innovation save the NHS?” by Professor Mary Dixon-Woods Below is an AI generated concise summary report of the video “Can improvement and innovation save the NHS?”, a keynote by Professor Mary Dixon-Woods published by THIS Institute in May 2026. The lecture argues that improvement and innovation can help the NHS, but only when they are evidence-based, realistically implemented, attentive to inequality, and supported by well-functioning organisations rather than treated as universal solutions in themselves.[1][2] Executive summary The lecture presents a sober assessment of current NHS performance across access, timeliness, quality, effectiveness, and equity, using examples such as elective delays, cancer treatment delays, unwarranted variation in diabetes and breast cancer care, and persistent inequities in maternity outcomes. Professor Dixon-Woods argues that these problems are not simply deficits of effort or goodwill, but symptoms of deeper organisational, policy, and system design failures that limit the impact of improvement work.[2] Her central message is that innovation and improvement are necessary but insufficient unless they are grounded in evidence, matched to context, and protected from hype, overclaiming, and poorly designed large-scale programmes. She cautions that the NHS has often adopted interventions with excessive optimism, weak evaluation, and inadequate attention to implementation, creating cycles of enthusiasm followed by disappointment.[2] Main arguments The lecture identifies several core challenges facing the NHS: care is not consistently accessible, timely, high quality, effective, or equitable, and these deficits vary substantially by geography, deprivation, ethnicity, and sex. Examples cited include falling public satisfaction, persistent elective backlogs, non-compliance with guidance in some diagnostic testing, and marked disparities in maternal mortality and severe morbidity.[2] A major theme is that variation should not be dismissed as inevitable background noise, because it often indicates remediable organisational weakness, uneven capability, or failure to apply existing knowledge reliably. The lecture also highlights the continued use of some low-value activity alongside failures to deliver proven beneficial care, showing that both underuse and overuse coexist in the NHS.[2] Improvement lessons Professor Dixon-Woods argues that improvement succeeds least when it is treated as a slogan, a centrally imposed programme, or an assumption that any change is inherently beneficial. She emphasizes that large-scale initiatives often fail when they are oversold, under-specified, weakly evaluated, and inattentive to frontline realities, staffing pressures, and competing operational demands.[2] The lecture supports a more disciplined model of improvement: test interventions properly, understand mechanisms, use robust evidence, and distinguish genuinely effective innovation from attractive but weakly evidenced ideas. In practice, this means improvement should be designed as serious applied inquiry rather than as advocacy, branding, or policy theatre.[2] Governance implications For board and governance audiences, the lecture implies that oversight should focus not only on performance outcomes but on the organisational conditions that make safe and effective improvement possible. These conditions include the ability to identify risk early, hear uncomfortable information, respond to variation, evaluate change honestly, and sustain attention on inequity as well as aggregate performance.[2] The talk is particularly relevant to patient safety governance because it links poor outcomes to structural and cultural issues rather than isolated individual failings. It therefore supports governance approaches that emphasise system surveillance, speaking up, learning capability, and critical scrutiny of improvement claims before scale-up.[2] Actions for leaders A practical reading of the lecture suggests five priorities for NHS leaders and boards: · Treat major improvement claims as propositions requiring evidence, not as self-validating solutions.[2] · Target unwarranted variation as a governance signal of uneven quality and possible safety risk.[2] · Examine inequity explicitly, especially where deprivation, ethnicity, sex, or geography are linked to worse outcomes.[2] · Avoid adopting innovations at scale without credible implementation planning and evaluation.[2] · Strengthen organisational conditions for learning, challenge, and candour so that weak signals are detected earlier.[2] An example of the lecture’s practical relevance is its treatment of maternity inequity: disparities in mortality and morbidity are presented not as unfortunate externalities but as evidence that service design and care delivery are failing some groups more than others. That framing is directly applicable to board assurance, quality committees, and patient safety improvement programmes.[2] Would you like this converted into a more formal board paper style with headings such as background, key issues, implications, and recommendations? 1. https://www.youtube.com/watch?v=E_iCWIazGtU 2. https://support.google.com/youtube/answer/15930243?hl=en-GB
  17. News Article
    NHS England is being warned that the planned rollout of a new “portal” for all NHS primary dental work could lead to widespread disruption. The NHS Dental Services Portal is proposed as a new digital system for managing all NHS dental contract administration, including how dental activity is recorded, validated and paid. It is being rolled out to modernise an old, fragmented process, with the aim of improving efficiency, transparency, and consistency. In an open letter sent to NHS Business Services Authority and NHSE, and shared with HSJ, the Dental Software Suppliers Association raised concerns about the speed of implementation being imposed. Read full article (paywalled). Source: Health Service Journal, 22 June 2026
  18. News Article
    NHS England has taken enforcement action against a major health trust over multiple safety concerns, warning that it cannot be sure more patients won’t be harmed. The sanction means Northern Care Alliance NHS Foundation Trust, in Greater Manchester, could be fined or lose its license to provide care if it does not improve. It comes after a string of serious concerns were raised about patient safety, including in its gynaecological services, after an audit of hundreds of cases at Salford Royal Hospital in 2024 found dozens of women, including cancer patients, were “harmed” after their diagnosis and treatment were delayed due to admin failures. Now, a damning document, seen by The Independent, reveals NHS England found the trust has been “unable to provide assurance” that it has a clear and consistent structure “that will ensure no further patients may suffer harm”. Read full article. Source: The Independent, 19 June 2026
  19. News Article
    The report of the inquiry into the biggest maternity scandal in NHS history will outline “horrendous” failings in the care provided to women in Nottingham. A catalogue of appalling behaviour over many years by staff at the city’s two hospitals – Queen’s Medical Centre and Nottingham City hospital – included racism towards mothers, it will say. The NHS is bracing itself for the publication on Wednesday of a report by Donna Ockenden on 2,500 cases involving babies and mothers dying or being injured, and babies being stillborn, while under the care of Nottingham university hospitals NHS trust between 1 April 2012 and 31 May 2025. The document will stretch to more than 350 pages. Ockenden, a senior midwife and expert in maternity care failings, began her inquiry into Nottingham more than four years ago, in May 2022. About 2,505 families – more than in any previous maternity scandal – and approximately 850 staff and ex-staff of the NHS trust have given evidence to it. Read full article. Source: The Guardian, 22 June 2026
  20. Content Article
    Patient Partnership Week (29 June-3rd July 2026) is a moment to focus on a simple but powerful truth: healthcare works best when patients are treated as partners.  Across the week, The Patients Association are bringing together patients, professionals, policymakers, and researchers to explore what meaningful partnership looks like in practice and why it matters, where progress is being made, and what still needs to change.  Patient Partnership Week 2026 webinars Understanding the causes of health inequalities and the role of trust in improving outcomes 29th June 2026, 3:45 - 4:45pm Book now Unlocking patient engagement with the People and Communities guidelines 30th June 2026, 9 - 10am Book now Do patients’ goals, values, and preferences really shape their care? 30th June 2026, 4 - 5pm Book now Power to the people? The 10 Year Health Plan, one year on 1st July 2026, 11am - 12pm Book now Why prioritising patient trust increases the value of using technology and data to improve research and care 2nd July 2026, 12:30 - 1:30pm Book now Equity in access: tackling barriers to treatment and care 3rd July 2026, 10 - 11am Book now Getting through: fixing how NHS communicates with patients 3rd July 2026, 2 - 3pmBook now
  21. Content Article
    In this blog, Jean Almond and Sam Freeman Carney from Parkinson’s UK explain how their new time critical medication dashboard is: exposing the cost of missed and delayed medication encouraging renewed focus on improvements reducing avoidable harm. This blog is part of a series on noncommunicable diseases, in support of World Patient Safety Day 2026. People with Parkinson’s rely on their medication, and need to take it on time. A delay of as little as 30 minutes can mean the difference between functioning well and being unable to move, walk, talk or swallow. Missing doses can lead to severe and irreversible harm to their health. People with Parkinson’s need to get their medication on time, every time. It is deeply concerning, then, that less than half (42%) of people with Parkinson’s admitted to hospital last year received their medication on time, every time. To help support the NHS in addressing this issue, Parkinson's UK worked with The Public Service Consultants (The PSC) to develop a ground-breaking new data dashboard, which shows the health economic benefits of improving time critical medication management for people with Parkinson's in hospitals. What does the time critical medication dashboard do? The time critical medication dashboard estimates the direct cost for hospitals and the impact on patient outcomes of time critical Parkinson’s medication delays and omissions. It does so at national, Integrated Care Board (ICB), NHS Trust and health board levels across England, Scotland, and Wales. The model considers impacts on key measures, including length of stay, staff time, mortality, re-admissions, and associated costs. The dashboard helps organisations evaluate different approaches to improve the timely administration of time critical medications — such as self-administration, staff training, or e-prescribing — by modelling the cost savings gained from implementing improvements. Real-world success and traction The dashboard has already: achieved over 3,500 views, primarily from healthcare professionals been shared through the NHS England’s three-year medicines safety improvement programme focused on time critical medication been promoted by the Royal College of Emergency Medicine (RCEM) through their time critical medication quality improvement programme in Emergency Departments. Frontline teams are already utilising the tool to build local business cases for time critical medication quality improvement projects to improve patient safety. As one NHS Trust shared: "When we found the Dashboard, it helped us to show in real terms, financial terms, the impact missed and delayed doses of [Parkinson’s] medications were going to have on our Trust. We were able to use this to gain traction and benchmark our starting position. We hope to see a significant improvement in the dashboard as we work on our [Quality Improvement Programme]." The dashboard has supercharged our work at Parkinson's UK, opening doors with previously unengaged hospitals and shifting conversations from abstract risks to concrete, localised numbers. Award winning Our dashboard won the award for the ‘Most effective contribution to improving care for those with long term conditions’ at the HSJ Partnership Awards in March 2026. This is further recognition that our tool is helping address an avoidable, recurring patient safety issue and supporting the NHS in making the urgent improvements needed across the system. How to find out more and take action Alongside the dashboard, we provide a comprehensive suite of free resources to help health systems improve how they manage time critical Parkinson’s medication: Our 'Time critical medication: 10 recommendations for your hospital', developed by NHS health professionals living with Parkinson's, enable NHS organisations to support timely, safe and appropriate medicine management for people with Parkinson's. Our suite of resources and learning supports hospital teams to deliver time critical medication to people with Parkinson's. No one with Parkinson’s should fear going into hospital because they can’t get the medication they rely on. Our dashboard is a critical new resource to show how hospitals can and need to go further. We urge health professionals, NHS Trusts, Health Boards and Integrated Care Boards to use this tool and transform their management of time critical Parkinson’s medication. Share your insights What is your experience of time critical medication? As a patient or a clinician? You can comment below (sign up first for free) or get in touch with the Patient Safety Learning hub team at [email protected].
  22. Last week
  23. Community Post
    A highly recommended watch for anyone interested in leadership, patient safety, quality improvement and implementation. That is, if you haven'y yet come across it. Mary Dixon-Woods' lecture Can improvement and innovation save the NHS? is both thought-provoking and refreshing. It provides an opportunity to pause and reflect on where we are in our improvement journey. Among the many nuggets is a reflection on the "priority thickets" described in recent NHS literature, and the reality that health systems are often trying to improve everything, everywhere, all at once. One observation particularly resonated with me. Reflecting on decades of inquiries and reports into healthcare failings, she notes that sometimes the only thing that changes between one report and the next is the font. A sobering thought. The good news is that this lecture is not simply a critique. It also points towards practical ways forward, supported by evidence, resources and examples. An hour very well spent. Watch the video here: https://www.thisinstitute.cam.ac.uk/blog/can-improvement-and-innovation-save-the-nhs/
  24. Community Post
    thank you Urmila, so please that I'm not an outlier when one looks at the evidence - there is no clear guidance - but we should be doing all we can - as you allude to
  25. Event
    This webinar will examine the occupational risks of formaldehyde exposure in healthcare and the practical steps organisations can take to protect their workforce. Hosted by the European Biosafety Network, this session brings together regulatory expertise and international occupational health insight to examine the hazards facing healthcare workers who handle formalin, the legal obligations now placed on employers, and the changes needed to make safer practice a reality. Josh Cobb, Secretary of the EBN, will explore why exposure in laboratories and operating theatres can reach concentrations far exceeding safe levels, why the updated CMRD (2022) and COSHH Regulations require employers to eliminate exposure at source, and why closed-system specimen containers represent the proven solution that meets this legal standard. Dr Acran Selman Navarro, Chair of the ICOH Scientific Committee on Occupational Health for Health Workers, will examine the health effects of formaldehyde exposure, what rigorous exposure controls look like in practice, and how organisations can strengthen training and establish continuous monitoring programmes. This session is intended for laboratory managers, theatre leads, occupational health teams, safety leads, and policymakers with an interest in protecting healthcare workers from formaldehyde exposure. Register here.
  26. Event
    As health care systems grow increasingly complex, pharmacists are key members of the patient care team. This webinar, held by the World Patients Alliance in collaboration with the International Pharmaceutical Federation, will explore how pharmacists contribute to safer care through medication management, patient empowerment, and interprofessional collaboration. It will also highlight the patient perspective by showing how patients and families contribute to safer medication use through shared decision-making, early reporting of concerns, health literacy, and partnerships with pharmacists and other health professionals. Agenda Co-Chairs: Marianne Ivey, Professor, Division of Pharmacy Practice and Administrative Sciences, College of Pharmacy, the University of Cincinnati, USA Helen Haskell, Chair of WPA Patient Safety & Quality Council, World Patients Alliance (WPA), USA Advancing patient safety: The expanding role of pharmacists across health systems John Hertig, Adjunct Assistant Professor, Purdue University; Founder and President, Hertig Healthcare Advising LLC, USA From intervention to impact: reducing medication errors through patient-centred care Mohamed Elsabakhawi, Pharmacist/Owner, Shoppers Drug Mart, Mississauga, Canada Improving teamwork and communication for medication safety and patient-centred care Regina Mariam Namata Kamoga, Executive Director, for Community Health and Information Network (CHAIN), Uganda Panellists: John Hertig, Adjunct Assistant Professor, Purdue University; Founder and President, Hertig Healthcare Advising LLC, USA Regina Mariam Namata Kamoga, Executive Director, Community Health and Information Network (CHAIN), Uganda Mohamed Elsabakhawi, Pharmacist/Owner, Shoppers Drug Mart, Canada Register here.
  27. Content Article
    Healthcare organisations have experienced a steady rise in data breaches, many of which expose large amounts of patient information. This analysis reviewed more than 7,300 reported incidents to identify the factors linked with the most extensive breaches. Cyberattacks involving hacking were most frequently associated with large‑scale events, particularly when attackers accessed network servers. Breaches that involved business associates, such as external vendors, also tended to affect more individuals. Hacking became increasingly common over time and now represents the majority of breaches. These results highlight critical weaknesses in healthcare systems and emphasize the need for stronger security practices and tighter oversight of third‑party partners.
  28. Content Article
    Fatigue is widely accepted as a feature of working life across healthcare. Long hours, shift work and high workload mean that many staff regularly experience some degree of fatigue. Fatigue is associated with increased risk of error and reduced performance and therefore has negative impacts on both patient safety and staff wellbeing. Fatigue is also linked to broader workforce challenges including staff physical and mental health, burnout, absenteeism and retention. Although these risks are well documented, the extent to which they are addressed through structured and systematic approaches within healthcare remains less clear. The Clinical Human Factors Group recently reviewed the literature to explore how fatigue is currently managed across healthcare and what strategies are being used in practice. The findings provide an overview of how fatigue is understood and addressed and highlight a gap between the well-established risks associated with fatigue and the ways in which those risks are mitigated in practice.
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