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This online study day from the East of England Neonatal Operational Delivery Network will be led by Sara Davis, Neonatal Practice Development Lead. Using a blend of theory and guided workshops, you will have the opportunity to see worked examples, ask questions, share ideas and receive support in the first stages of planning your own project. It will include: Action planning for learning and improvement using human factor science and QI methodologies, Audit as a tool for assurance and improvement and team effectiveness. The cost of this study day is: £10.00 per person for delegates attending from within the East of England Network £20.00 per person for delegates attending from outside of the East of England Network. Book a place

This free webinar will explore near misses in three different sectors and how controls can, or cannot, be developed to prevent future events. It will start with an introduction to the concept of near misses in healthcare and the challenges faced in learning from these near misses to improve safety. You will then hear how near misses are approached in rail and nuclear and how controls are developed in their processes. At this event, you’ll: Gain valuable insights from all three sectors: healthcare, rail and nuclear. Hear discussion about defining near misses with respect to controls. Learn how to build barriers in systems. Who will this be of interest to? This webinar will be of interest to anyone involved in the management of safety events in their industry/ organisation, and especially human factors practitioners, safety investigators, policy leads and regulators. Register

This Masterclass is aimed at consultants and will be led by Dr Marcy Rosenbaum, Professor of Family Medicine and Faculty Development Consultant, Office of Consultation and Research in Medical Education, University of Iowa. Marcy is an expert in the skills that make difficult healthcare conversations easier, has published widely on the topic and is world renowned in training clinicians to use these skills effectively. The Masterclass will involve skills rehearsal with simulated patients and families. It provides consultants with an opportunity to refresh their expertise an to learn about the specific skills being taught to their trainees and NCHSs in the Human Factors in Patient Safety programmes. Register for the Masterclass

This one day masterclass will focus on improving Patient Safety through enhancing psychological safety and safety culture. It looks at effective ways to encourage health professionals to routinely embed high-quality clinical evidence into their everyday work. We will explore the characteristics of relatively successful behaviour change interventions. All Clinical Staff and Team Leads should attend. Key learning objectives: psychological safety safety culture behaviour human factors how to improve safety reporting. For further information and to book your place visit https://www.healthcareconferencesuk.co.uk/conferences-masterclasses/improving-psychological-safety-patient-safety or email nicki@hc-uk.org.uk hub members receive a 20% discount. Email info@pslhub.org for discount code

Aimed at Clinicians and Managers, this national virtual conference will provide a practical guide to human factors in healthcare, and how a human factors approach can improve patient care, quality, process and safety. This conference will enable you to: Network with colleagues who are working to embed a human factors approach. Learn from outstanding practice in using human factors and ergonomics to improve patient safety and quality. Reflect on national developments and learning including the patient safety syllabus and new role of patient safety specialist. Understand the tools and methodology. Develop your skills in training and educating frontline staff in human factors. Understand how you can improve patient safety incident investigation by using a human factors approach. Learn from case studies demonstrating the practical application of human factors to improve patient care. For further information and to book your place visit https://www.healthcareconferencesuk.co.uk/conferences-masterclasses/human-factors-in-healthcare or email kate@hc-uk.org.uk hub members can receive a 20% discount. Email info@pslhub.org for discount code. Follow on Twitter @HCUK_Clare #HumanFactors

The Safety for All campaign has organised this webinar in partnership with NHS Supply Chain and Patient Safety Learning. It will look at the challenges in healthcare supply chain and patient and staff safety. As we emerge from Covid restrictions, it is timely to look back and forward at the challenges facing the supply chain in healthcare, but also to ensure that safety for both patients and staff are prioritised amongst the other challenges facing the NHS and social care in the future. The webinar will be chaired by Jonathan Hazan, Chair of Patient Safety Learning, and will feature a keynote speech from the Chair of NHS Supply Chain, Heather Tierney-Moore. Heather will discuss Supply Chain’s role in supporting the NHS to deliver safe and excellent patient care, safety, sustainability, resilience and efficiency. This will be followed by a panel discussion with representatives from supply chain, patient safety, industry and the MHRA and a further session on how human factors need to be integrated into the process of delivering safety in healthcare. Finally, there will be a case study on a patient and staff safety issue in perioperative care and how better procurement can help deliver better care and safety in infection prevention. The webinar will be hosted on Microsoft Teams, join the webinar using this link. Full Webinar Programme

This virtual masterclass, facilitated by Mr Perbinder Grewal, will guide you in how to use Human Factors in your workplace. All medical and non-medical staff should attend. Leadership in the NHS is the responsibility of all staff. Understanding human factors will allow healthcare to enhance performance, culture and organisation. It can be used to assess why things go wrong and how to implement change to prevent it from happening again or mitigate the risks. Perbinder Grewal is a Consultant Surgeon. He is a human factors and patient safety trainer. He leads on medical education both locally and nationally. He is a Member of the Faculty of Surgical Trainers at the Royal College of Surgeons of Edinburgh. He has a passion for training and medical education. He is a Module Tutor for the ChM in Vascular Surgery for the University of Edinburgh and Tutor for the ChM in General Surgery for the past 5 years. He has Postgraduate Certificates in Leadership and Coaching. Register

This virtual masterclass, facilitated by Mr Perbinder Grewal, will guide you in how to use Human Factors in your workplace. All medical and non-medical staff should attend. Leadership in the NHS is the responsibility of all staff. Understanding human factors will allow healthcare to enhance performance, culture and organisation. It can be used to assess why things go wrong and how to implement change to prevent it from happening again or mitigate the risks. Perbinder Grewal is a Consultant Surgeon. He is a human factors and patient safety trainer. He leads on medical education both locally and nationally. He is a Member of the Faculty of Surgical Trainers at the Royal College of Surgeons of Edinburgh. He has a passion for training and medical education. He is a Module Tutor for the ChM in Vascular Surgery for the University of Edinburgh and Tutor for the ChM in General Surgery for the past 5 years. He has Postgraduate Certificates in Leadership and Coaching. For more information https://www.healthcareconferencesuk.co.uk/conferences-masterclasses/human-factors-workplace or email kerry@hc-uk.org.uk hub member receive a 20% discount. Email info@pslhub.org for the discount code.

In this online event, the Chartered Institute of Ergonomics & Human Factors will be launching their new guidance packed with information on how human factors as a discipline can help address Equality, Diversity and Inclusion (EDI) issues. You’ll learn: How human factors can support the different protected characteristics under the Equality Act 2010. How human factors techniques and approaches contribute to EDI by increasing buy-in and engagement. How storytelling of lived experiences helps build a stronger sense of empathy. Who will this be of interest to? Are you an EDI or human factors professional eager to learn more about the relationship between these two areas? Are you a policy maker? Are you involved in dealing with human resources, UX and workplace issues that touch on EDI? If so, this webinar will be of interest to you. About the presenters Courtney Grant is a Senior Human Factors Engineer with twenty years’ experience across industry, consultancy and public service. Amanda Widdowson is Head of Human Factors Capability, Thales UK and Past President of the CIEHF. Abigal Wooldridge is Diversity lead at the US Human Factors & Ergonomics Society. How to book Register for your free place

It’s time to register for the 2022 World Patient Safety, Science & Technology Summit, hosted by Patient Safety Movement in the USA. The 2022 World Patient Safety, Science & Technology Summit (WPSSTS) is co-convened by the American Society of Anesthesiologists, the European Society of Anaesthesiology and Intensive Care and the International Society for Quality in Health Care, and will celebrate the Patient Safety Movement Foundation’s first 10 years of achievements. The 2022 WPSSTS will confront leading patient safety issues with actionable ideas and innovations to transform the continuum of care by dramatically improving patient safety and eliminating preventable patient harm and death. The WPSSTS brings together all stakeholders; we need everyone to step up and be part of the solution. We invite international hospital leaders, patient and family member advocates who have experienced harm, public policymakers and government officials, other non-profits working toward zero harm, healthcare technologists, engineers, and the future of healthcare – students and residents. All stakeholders are invited to actively and intimately plan solutions around the leading patient safety challenges that cause preventable patient deaths in hospitals and healthcare organizations worldwide. The WPSSTS will also feature keynote addresses from public figures, patient safety experts, and plenary sessions with healthcare luminaries, patient advocates, as well as announcements from organizations who have made their own commitments to reach the Patient Safety Movement Foundation’s vision of ZERO preventable harm and death across the globe by 2030. Event timings: 4 March 2022 8.00 am PST (4.00pm GMT) - 5 March 2022 5.00 pm PST (6 March 1.00am GMT) Buy tickets

A team of educators from the Investigation Education, Learning & Standards department at the Healthcare Safety Investigation Branch (HSIB) will discuss why they believe investigation is emerging as science in its own right. It’s described by Dawn Benson at the HSIB as “the adoption of a scientific approach to the development to all aspects of investigation practice, education, policy and research”. When in post as a national investigator at HSIB, Dawn noticed that the mix of expertise, knowledge and experience of her colleagues was heterogeneous and included psychology, sociology, systems engineering, human factors, medicine and the sciences of safety, management, improvement, implementation and education. All of which are needed for safety investigations which seek to enable organisations to learn from past experience in order to improve their safety performance. The team from HSIB, Dawn Benson, Rich McMaster, Laura Pickup and Deinniol Owens will also explain why they’ve stopped talking about human factors despite it forming much of what they do. Join us to debate and explore these areas. Helen Vosper will be your chair. Register

Aimed at Clinicians and Managers, this national virtual conference will provide a practical guide to human factors in healthcare, and how a human factors approach can improve patient care, quality, process and safety. This conference will enable you to: Network with colleagues who are working to embed a human factors approach. Learn from outstanding practice in using human factors and ergonomics to improve patient safety and quality, Reflect on national developments and learning including the patient safety syllabus and new role of patient safety specialist. Understand the tools and methodology. Develop your skills in training and educating frontline staff in human factors. Understand how you can improve patient safety incident investigation by using a human factors approach. Learn from case studies demonstrating the practical application of human factors to improve patient care. For more information https://www.healthcareconferencesuk.co.uk/conferences-masterclasses/human-factors-in-healthcare or email kerry@hc-uk.org.uk hub members can receive a 20% discount. Email info@pslhub.org for discount code. Follow on Twitter @HCUK_Clare #HumanFactors

Human performance in pharmaceutical and biopharmaceutical manufacturing: successes and challenges to meaningful industry change Adopting the principles and practices of human performance has led to valuable business and safety performance improvements in high-risk high-consequence industry sectors, such as energy and aviation. Eager to realise similar levels of improvement, several companies in the pharmaceutical and biopharmaceutical manufacturing sector have begun the adoption of human performance within their operations. However, the unique industry context and regulatory environment of this sector has proven the adoption of human performance principles and practices to be more challenging and complex than simply copying from the successes of other industries. In this webinar, you’ll hear from industry professionals who will share their experiences and perspectives on human performance adoption value, successes and challenges. Register now for free Topics and presenters Chairs Dr Brian Edwards trained at Guy’s Hospital, London in hospital medicine and clinical research. He has worked for the Medicines Control Agency, Parexel and Johnson & Johnson, there as a deputy qualified person for pharmacovigilance. For the last 13 years, he was Principal Consultant in Pharmacovigilance at NDA Regulatory Science based in the UK. Brian is Director of ISoP Secretariat Ltd and co-chairs the ISOP Medication Error Special Interest Group, Vice President Pharmacovigilance & Drug Safety in the Alliance Clinical Research Excellence and Safety (ACRES) and Chair of the UK Pharmaceutical Human Factors Group. He has recently been awarded a Fellowship with the International Society of Pharmacovigilance. Currently he consults for his own company, Husoteria Ltd. Julie Avery is former Global Lead for human factors at GSK, with over 20 years in Quality and Operational Excellence. As an independent practitioner, Julie now integrates human performance into existing systems strategically and tactically supporting business goals and KPIs. Julie leads the CIEHF Human Factors Pharmaceutical Manufacturing COP and is a Trustee of the CIEHF representing Associate Members. Topic 1: Why we focus on human performance James Morris, executive director at NSF Health Sciences, has over 30 years’ pharmaceutical operations experience in quality and manufacturing; He’s often leading consulting and training projects in investigation and CAPA management. Topic 2: How human performance reflects a way of thinking – beliefs and principles Amy Wilson has more than 20 years’ experience in biopharma manufacturing, focusing on human and organisational performance, operational excellence, risk management and technical training. John C Wilkes is Human Performance lead for biologics at AstraZeneca. He has more than 25 years’ experience in industry, in manufacturing operations, operational excellence, quality systems and quality control. Topic 3: In terms of internal challenges, how can we get out of our own way? Clifford Berry is head of business excellence for Takeda at its Massachusetts Biologics Operations site. He’s been a human and organisational performance practitioner for over 20 years, with experience in commercial nuclear electrical generation, electric transmission and distribution, and biopharma.

Instead of striving to avoid mistakes, we could simply turn it around and reinforce the positive aspects of our successes. Something that Ernst Mach (1838-1916) also knew: Success and failure come from the same source. Only in the result can they be distinguished from each other. Christiane Heuerding and Jörg Leonhardt strongly believe that reflecting on and investing in things which go well are vital for proactive safety management. Christiane therefore had the idea of using the well-known term the “dirty dozen” for it and converting it to a “clean dozen”. Gordon Dupont developed this idea in order to categorise frequent human errors. Christiane and Jörg will tell us how to change this “dirty-driven” view of errors into a “clean-driven” view of strengths and potentials. Register

Leadership in the NHS is the responsibility of all staff. Understanding human factors will allow healthcare to enhance performance, culture and organisation. It can be used to assess why things go wrong and how to implement change to prevent it from happening again or mitigate the risks. This virtual masterclass, facilitated by Mr Perbinder Grewal, General Vascular Surgeon, will guide you in how to use Human Factors in your workplace. For full programme content, speaker line-up and to book visit www.healthcareconferencesuk.co.uk/conferences-masterclasses/human-factors-workplace hub members receive a 20% discount. Please email info@pslhub.org for discount code

Professor Pascale Carayon, the author of the Systems Engineering Initiative for Patient Safety (SEIPS), will talk about the development, history and use of SEIPS in healthcare. SEIPS is one of the most widely recognised and used human factors and ergonomics (HFE) approaches within the field of patient safety. The model is widely used to understand how complex socio-technical systems such as healthcare work. SEIPS places the patient at the centre of the system. It enables the description of the parts of the system (people, environments, tools, tasks, processes and outcomes), and how these interact to create safety, efficiency and effectiveness. SEIPS can also be used by practitioners to identify the deficiencies in a healthcare system which impact the ability to deliver high quality and safe care. SEIPS can also be used to contribute to the design of systems and processes. This event will focus on the practical application of SEIPS within healthcare and speakers include: Prof. Pascale Carayon - The SEIPS journey - developing, expanding and deepening the model Chris Hicks and Andrew Petrosoniak - St Michaels Hospitals Toronto - How simulation can break the shackles of bad design Gill Smith - Kaizen Kata - The effectiveness of SEIPS during Covid19 in ICU Jonathan Back - HSIB's Safety Incident Research database Prof. Tom Reader - University of Nottingham Prof. Richard Holden - Indiana University School of Public Health Register

Leadership in the NHS is the responsibility of all staff. Understanding human factors will allow healthcare to enhance performance, culture and organisation. It can be used to assess why things go wrong and how to implement change to prevent it from happening again or mitigate the risks. This virtual masterclass, facilitated by Mr Perbinder Grewal, General Vascular Surgeon, will guide you in how to use Human Factors in your workplace. Programme and registration hub members receive a 20% discount. Please email info@pslhub.org for discount code

We live in a world marked by massive global changes, moving us rapidly into rather unprecedented and unknown directions. It has never been so vital for us to understand the interactions among humans and other system elements. This necessitates the creation and adoption of theories, principles, data, and methods of design, as well as new capabilities, technologies, skills, procedures, policies, strategies to find new ways of engaging with a rapidly changing world and optimise wellbeing and performance. Find out more at the Human Factors & Ergonomics Society of Australia (HFESA) virtual conference. Register

Aimed at Clinicians and Managers, this national virtual conference will provide a practical guide to human factors in healthcare, and how a human factors approach can improve patient care, quality, process and safety. This conference will enable you to: Network with colleagues who are working to embed a human factors approach. Learn from outstanding practice in using human factors and ergonomics to improve patient safety and quality. Reflect on national developments and learning. Understand the tools and methodology. Develop your skills in training and educating frontline staff in human factors. Reflect on how an understanding of human factors can change both culture and practice. Understand how you can improve patient safety incident by using a human factors approach. Learn from case studies demonstrating the practical application of human factors to improve patient care. Self assess and reflect on your own practice. Gain CPD accreditation points contributing to professional development and revalidation evidence. Patient Safety Learning, Chief Exec, Helen Hughes will be giving a presentation on using a human factors approach to improve patient safety. For further information and to book your place visit https://www.healthcareconferencesuk.co.uk/virtual-online-courses/human-factors-in-healthcare or email kerry@hc-uk.org.uk hub members receive a 20% discount. Please email info@pslhub.org for discount code Follow the conversation on Twitter #HumanFactors

The purpose of this online event is to demonstrate how human factors as a discipline can help address Equality, Diversity and Inclusion (EDI) issues. This webinar will explore the different situations that give rise to EDI issues, including the impact of equipment positioning on wheelchair users, the impact of open plan offices on neurodiverse people, and the impact of user interface language and terminology on people with communication difficulties. It will discuss the implications of these EDI issues, including the impact on the people directly experiencing them, as well as the wider impact on society. It will uncover how human factors can make a difference in addressing these issues, including adopting a systems approach, using a participatory design process and applying specific human factors methods to enhance EDI delivery. Register

A triennial event featuring over 200 sessions all available on demand plus 800 papers on over 30 themes from healthcare ergonomics, organisational design and management to biomechanics and human modelling and simulation. The Executive Panel will address the Congress theme "HF/E in a Connected World" which raises urgent scientific and professional challenges concerning human interaction with technology in the era of automated and ubiquitous cyber-physical technologies. Register

This virtual masterclass, facilitated by Mr Perbinder Grewal, will guide you in how to use Human Factors in your workplace. All medical and non-medical staff should attend. Leadership in the NHS is the responsibility of all staff. Understanding human factors will allow healthcare to enhance performance, culture and organisation. It can be used to assess why things go wrong and how to implement change to prevent it from happening again or mitigate the risks. Perbinder Grewal is a Consultant Surgeon. He is a human factors and patient safety trainer. He leads on medical education both locally and nationally. He is a Member of the Faculty of Surgical Trainers at the Royal College of Surgeons of Edinburgh. He has a passion for training and medical education. He is a Module Tutor for the ChM in Vascular Surgery for the University of Edinburgh and Tutor for the ChM in General Surgery for the past 5 years. He has Postgraduate Certificates in Leadership and Coaching. Further information and to book your place or email kerry@hc-uk.org.uk hub members receive a 20% discount. Email info@pslhub.org

This virtual masterclass, facilitated by Mr Perbinder Grewal, will focus on Patient Safety and how to setup a proactive safety culture. It will look at what patient safety is and how we can set up and improve the safety culture. It will look at Human Factors and how we can mitigate some of the common errors. Can we have a system with zero patient safety incidents or errors? For more information  and to book or email kerry@hc-uk.org.uk hub members receive a 20% discount. Email info@pslhub.org

Aimed at Clinicians and Managers, this national virtual conference will provide a practical guide to human factors in healthcare, and how a human factors approach can improve patient care, quality, process and safety. Register

A Q Community webinar on Human Factors in paramedic practice. Register