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Names matter: Investigation science – Human Factors heresy?

A team of educators from the Investigation Education, Learning & Standards department at the Healthcare Safety Investigation Branch (HSIB) will discuss why they believe investigation is emerging as science in its own right. It’s described by Dawn Benson at the HSIB as “the adoption of a scientific approach to the development to all aspects of investigation practice, education, policy and research”.

When in post as a national investigator at HSIB, Dawn noticed that the mix of expertise, knowledge and experience of her colleagues was heterogeneous and included psychology, sociology, systems engineering, human factors, medicine and the sciences of safety, management, improvement, implementation and education. All of which are needed for safety investigations which seek to enable organisations to learn from past experience in order to improve their safety performance.

The team from HSIB, Dawn Benson, Rich McMaster, Laura Pickup and Deinniol Owens will also explain why they’ve stopped talking about human factors despite it forming much of what they do. Join us to debate and explore these areas. Helen Vosper will be your chair.

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