I think it’s difficult sometimes to get the balance right, I don’t think it’s a ‘see saw’ I think it’s a balance act of ‘multi-elements’
One one hand the patient who should be our main priority and making sure that Candour and communication of the incident happens.
Another side of this would be the investigation itself, which I think people tend to follow the pathway to the letter, however in these pathways, there is no documentation about ‘support for individual’ I have done training linking with this in the past, but there was never a mention of supporting individual, only focusing on the process etc.
Then you have your individual who has completed the error, and whether they are suspended/ continuing to work, they are going through an awful time with over analysing the situation, and feeling pressure on the shoulders.
So I think it’s much more complex than what many may perceive.... I am sure I’m not the only one to say I have made an error, and I am proud of the nurse who posted the original post! Thank you