Most healthcare professionals are familiar with Datix incident reporting software. But how and why has Datix become associated with fear and blame? Datix’s former chief executive and now chairman of Patient Safety Learning, Jonathan Hazan, looks at why this has come about and what needs to be done to improve incident reporting.
Those model forms have been designed around the requirements of the healthcare provider and healthcare professionals. Should we perhaps have forms that have been designed from patients' and relatives' perspectives?