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HelenH

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Everything posted by HelenH

  1. Community Post
    Hi Jayne, Great to hear. Any chance you could share an outline of your induction so that others could use this to design theirs? Happy to have it anonymised if that's an issue. Thanks Helen
  2. Community Post
    Hi Dani, Yes, you're in the right place. We're at beta (tech speak for starting out and wanting feedback) and great posts like yours will really help kick off conversations and sharing knowledge. I don't have detailed knowledge of your service and this initiative (I'm not a clinician) but at Patient Safety Learning we are going to be developing with colleagues (from the World Heath Organisation) an implementation guide for safer care - how to implement and spread great ideas like yours - helping with how identify opportunities and provide ideas to overcome barriers. This won't help you in the short term (sorry) but we could build on your insight in shaping our work. We'll be starting this work in the next month or two. Would you be okay if we contacted you directly when we do? Love to hear any other's contributions and resources. Thanks again for posting, Helen
  3. Community Post
    Hi Neil, great that you've joined the hub and I look forward to your contribution. And that of your members too? Sharing knowledge for improving patient safety is a MUST!
  4. Community Post
    Hi Claire, I think it would be helpful to capture good practice on the set up and operation of Safety, Risk and Quality teams - key roles, strategies and plans. I've just met with Moira Durbridge this morning, Director of Patient Safety and Risk at United Hospitals Leicester. They are doing amazing work and she's going to share a ton of resources that will be really valuable. Let's set up a resource library on the hub for this. A key part of professionalising patient safety as we outline in our Blueprint for Action https://www.patientsafetylearning.org/resources/blueprint
  5. Community Post
    Hi Claire, at the Health Care Plus conference last week, when I asked the audience at a couple of sessions, some staff did say they reported near misses and were confident they would be acted upon. I didn't get a chance to follow up with them, sadly. Would be good to get more insight into 'the how.' Thoughts anyone?
  6. Community Post
    I met at a recent conference a newly appointed Patient Safety Manager. She’d been working in a supporting role in another organisation and was delighted with her obviously well deserved promotion to a more senior role of patient safety manager in another Trust. But 6 days in, she’s had no induction, there is no patient safety strategy or plan in the Trust, there isn’t any guidance as how she should do her job other than just ‘get on with doing RCAs. ‘ She doesn’t know who she can turn to for advice or support either in her Trust or elsewhere. Are there networks of PSMs she can turn to? Surely there is a model framework for patient safety that is produced as a guide? How can we help her and other PSMs?
  7. Community Post
    We know that blame and fear is toxic. It makes working in healthcare unsafe for staff and is a huge barrier to patient safety - staff won’t share what goes wrong if they expect not to be listened to or worse, will be criticised or blamed for errors that are really attributable to unsafe systems. It would be really valuable to better understand how this feels and the impact it has on clinicians and the safety of patients and service users.
  8. Community Post
    We know from academic research that patient engagement reduces the risk of unsafe care and harm, in patients own care and improving safety for all. Some organisations are investing time (if not money!) in recruiting, training and supporting patient leaders to work with Executives and senior staff, sharing their experience and as they engage with staff and patients, report back what they see. The model in Berkshire, as shared with me by Douglas Findlay, patient leader, is that they don’t make decisions on what needs to change and how, but report back what they see for others to learn and act. Do we know of other models of good practice? What can we learn and share from them?
  9. Community Post
    How can nurses spot error traps and near misses so that Trusts can learn, respond and take action to prevent unsafe care? What are the barriers to nurses using their insight and where is the good practice that we can share? Any ideas, anyone?
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