I'm going straight to through the hospital doors, down the corridor, to the ward and then the operating theatre.
This is where the patient experience can be really scary. We walk the theatre corridors, anaesthetic rooms, theatres, recovery area everyday.......not so scary for us.
Do we give the best standard of care we can give, to every patient? 100% of the time?? Or do we need help in doing this? We are human and not perfect.
I don't even look at the walls on the corridor.......... some posters have been there years? out of date? Does all of this information not scare patients?
I'm interested in being honest with ourselves and welcome anything that will help us be as compassionate as we can for every patient we meet. I'm interested in methods out there to help us do this,