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The Patient Safety Incident Response Framework (PSIRF) sets out a new approach to learning and improving following patient safety incidents across the NHS in England. Transition webinars focus on the different phases of the PSIRF preparation guide and feature presentations from NHS organisations currently transitioning to PSIRF. Transition webinars are open to everyone to attend, including both NHS and arms length bodies Presenters: Nicky Ore – Deputy Director of Patient Safety, Mersey Care NHS Foundation Trust Jo Rowan – PSIRF Project Manager, Mersey Care NHS Foundation Trust Kim Bennett – PSIRF Clinical Project Manager, Mersey Care NHS Foundation Trust Tracey Herlihey, Head of Patient Safety Incident Response, NHS England Lauren Mosley, Head of Patient Safety Implementation, NHS England Register

This two day intensive masterclass will provide Root Cause Analysis Training in line with the July 2019 Patient Safety Strategy. This intensive two day masterclass will provide Root Cause Analysis training in line with the 2019 Patient Safety Strategy and subsequent guidance. The course will offer a practical guide to conducting RCA with a focus on systems-based patient safety investigation as proposed within the latest guidance released by NHS England and NHS Improvement. The course provides insights into how RCA is evolving and gives detailed information on what standards RCA investigations are expected to reach following the detailed recent reviews of patient safety work across the NHS and healthcare. The new National Patient Safety Incident Response Framework (PSIRF) published in 2020 highlights important changes to the way safety incidents will be investigated, which is reflected in this course. Key new content includes: Promotion of RCA as a tool for learning & improvement. Emphasis on increased use of listening & interview (staff and patients) to gain a better understanding of what has happened. The importance of Safety II and focusing on system strengths, plus linking RCAs to QI & clinical audit. More emphasis on human factors. Brief information on approaches that may be more appropriate to RCA (e.g. significant event analysis, after-action reviews). Register hub members receive a 20% discount. Email info@pslhub.org for discount code.

This two day intensive masterclass will provide Root Cause Analysis Training in line with the July 2019 Patient Safety Strategy. This intensive two day masterclass will provide Root Cause Analysis training in line with the 2019 Patient Safety Strategy and subsequent guidance. The course will offer a practical guide to conducting RCA with a focus on systems-based patient safety investigation as proposed within the latest guidance released by NHS England and NHS Improvement. The course provides insights into how RCA is evolving and gives detailed information on what standards RCA investigations are expected to reach following the detailed recent reviews of patient safety work across the NHS and healthcare. The new National Patient Safety Incident Response Framework (PSIRF) published in 2020 highlights important changes to the way safety incidents will be investigated, which is reflected in this course. Key new content includes: Promotion of RCA as a tool for learning & improvement. Emphasis on increased use of listening & interview (staff and patients) to gain a better understanding of what has happened. The importance of Safety II and focusing on system strengths, plus linking RCAs to QI & clinical audit. More emphasis on human factors. Brief information on approaches that may be more appropriate to RCA (e.g. significant event analysis, after-action reviews). Register hub members receive a 20% discount. Email info@pslhub.org for discount code.

This one day masterclass is part of a series of masterclasses focusing on how to use Human Factors in your workplace and is aligned with the new Patient Safety Syllabus and subsequent Patient Safety Incident Response Framework (PSIRF). The new Patient Safety Strategy advises that organisations must adopt a new and broader approach to stimulate learning from patient safety incidents. This course is designed to assist healthcare professionals involved in this important work. The main purpose is to provide learners with a full understanding of the various approaches that can now be used to conduct patient safety incident investigation (PSIIs). Traditionally, root cause analysis has been used as a blanket approach to diagnosing why patient safety have been compromised, but healthcare teams are henceforth being encouraged to adopt a wider range of methods that will both save time and facilitate enhanced learning. The focus is now on appropriate proportionality in response to incidents that occur in their organisation. Register hub members receive a 20% discount. Email info@pslhub.org for discount code.

The Patient Safety Incident Response Framework (PSIRF) was published on 16th August 2022 and replaces the Serious incident Framework. This national conference looks at the practicalities of Serious Incident Investigation on and Learning and how this has changed with the publication of PSIRF. The conference will also update delegates on best practice in serious incident investigation under PSIRF and ensuring the focus is on learning from improvement. There will also be a extended focus on learning, including mortality governance and learning from deaths ensuring insight and investigation findings lead to improvement. The conference will include updates from PSIRF early adopter sites. The conference update delegates on the new Patient Safety Incident Response Standards and how to review your current practice against these standards. For further information and to book your place visit https://www.healthcareconferencesuk.co.uk/conferences-masterclasses/serious-incident-investigation-patient-safety or email kate@hc-uk.org.uk. hub members receive a 20% discount. Email info@pslhub.org for discount code. Follow on Twitter @HCUK_Clare #NHSSeriousIncidents

This conference focuses on patient involvement and partnership for patient safety including implementing the New National Framework for involving patients in patient safety, and developing the role of the Patient Safety Partner (PSP) in your organisation or service. The conference will also cover engagement of patients and families in serious incidents, and patient involvement under the Patient Safety Incident Response Framework published in August 2022. For further information and to book your place visit: https://www.healthcareconferencesuk.co.uk/conferences-masterclasses/patient-involvement or email kate@hc-uk.org.uk. There are 5 free places for hub members available. Email info@pslhub.org for discount code. Follow on Twitter @HCUK_Clare #PatientPSP2023

The Patient Safety Incident Response Framework (PSIRF) encourages investigations across the NHS to apply the Systems Engineering for Patient Safety (SEIPS) approach. This 2.5 hour masterclass will focus on using SEIPS in maternity. SEIPS trainer Dr Dawn Benson has extensive experience of using and teaching SEIPS, as a Human Factors tool, in health and social care safety investigation. She will be joined in these masterclass sessions by clinical subject experts. The masterclass will be limited to a small group to ensure in-depth learning. The course costs £50 per person. Pre and post class materials will be provided. Book a place

The Patient Safety Incident Response Framework (PSIRF) encourages investigations across the NHS to apply SEIPS. This 2.5 hour masterclass will focus upon using SEIPS in Mental Health. SEIPS trainer Dr Dawn Benson has extensive experience of using and teaching SEIPS, as a Human Factors tool, in health and social care safety investigation. She will be joined in these masterclass sessions by clinical subject experts. The masterclass will be limited to a small group to ensure in-depth learning. Priced at £50 per person. Pre and post class materials will be provided. Register

The Patient Safety Incident Response Framework (PSIRF) encourages investigations across the NHS to apply SEIPS. This 2.5 hour masterclass will focus upon using SEIPS in Emergency Departments. SEIPS trainer Dr Dawn Benson has extensive experience of using and teaching SEIPS, as a Human Factors tool, in health and social care safety investigation. She will be joined in these masterclass sessions by clinical subject experts. The masterclass will be limited to a small group to ensure in-depth learning. Priced at £50 per person. Pre and post class materials will be provided. Register

The Patient Safety Incident Response Framework (PSIRF) sets out a new approach to learning and improving following patient safety incidents across the NHS in England. Compassionate engagement and involvement of those affected by patient safety incidents is central to the PSIRF approach. Building on our workshop that explored different models for engaging with families, this workshop will highlight how different organisations are approaching engaging with staff affected by patient safety incidents. PSIRF webinars are open to everyone to attend, including both NHS and arm’s length bodies Presenters: Tracey Herlihey, Head of Patient Safety Incident Response, NHS England Lauren Mosley, Head of Patient Safety Implementation, NHS England, Mrs Christina Rennie, Consultant Ophthalmologist, Clinical Director of Patient Safety and Patient Safety Specialist, University Hospital Southampton NHS Foundation Trust Register for this event Registration closes at 12noon Wednesday 19 April 2023. A link to join the webinar will be sent to registered delegates shortly after registration closes.

West Hertfordshire Teaching Hospitals NHS Trust Quality Governance team is hosting a series of Patient Safety Learning Summits. Throughout the year they will be holding four events, focusing on patient safety, with a range of speakers (national and international). WHO are the summits aimed for? All healthcare professionals and students who want to learn more about patient safety, participate in the construction of our new patient safety strategy and gain valuable CPD points (30!). WHAT are the summits? They will be international interactive learning conferences where we delve into the transition into Patient Safety Incident Response Framework (PSIRF), in conjunction with discussing the wider patient safety landscape. These summits will include national and international keynote speakers: Prof Matt Inada-Kim- National Clinical Director – infection, antimicrobial resistance & deterioration / CL Covid oximetry @Home / virtual wards Ron Daniels- Founder and Chief Executive, UK Sepsis Trust Helen Hughes- Chief Executive, Patient Safety Learning Paula Reges – infections disease researcher Fiocruz Brazil / advisor to Health Minister Ass Prof Caline Mattar- Global Health and Infectious Diseases at University of Washington, USA Other speakers to include: Médecins Sans Frontières, Red Cross and NHS England WHEN are the summits? There will be four summits throughout the year with overarching themes: Wednesday 26 April- Corporate and Clinical Governance Tuesday 6 June- IPC/AMR/Stewardship Tuesday 5 September – Deteriorating Patients- event aligned to the WHO theme of Engaging Patients Wednesday 10 January 2024- Enhanced Care Needs WHERE are the summits? The events will be held at Watford Football Club and streamed online. British Sign Language interpreters, inductions loops and captions will be present at all events. WHY The trust fully supports the national agenda change to PSIRF and wants to embed the ethos of this framework into everything we do. Patient safety is everybody's business, and everyone has a vital role to play. PSIRF is replacing the Serious Incident Framework and will lead to a culture shift of continuous learning, patient engagement, and a systems-based approach to learning from incidents. The NHS patient safety landscape is evolving, and these summits will give you the understanding, oversight, and passion to be a driver for improvements within your area. Register

West Hertfordshire Teaching Hospitals NHS Trust Quality Governance team is hosting a series of Patient Safety Learning Summits. Throughout the year they will be holding four events, focusing on patient safety, with a range of speakers (national and international). WHO are the summits aimed for? All healthcare professionals and students who want to learn more about patient safety, participate in the construction of our new patient safety strategy and gain valuable CPD points (30!). WHAT are the summits? They will be international interactive learning conferences where we delve into the transition into Patient Safety Incident Response Framework (PSIRF), in conjunction with discussing the wider patient safety landscape. These summits will include national and international keynote speakers: Prof Matt Inada-Kim- National Clinical Director – infection, antimicrobial resistance & deterioration / CL Covid oximetry @Home / virtual wards Ron Daniels- Founder and Chief Executive, UK Sepsis Trust Helen Hughes- Chief Executive, Patient Safety Learning Paula Reges – infections disease researcher Fiocruz Brazil / advisor to Health Minister Ass Prof Caline Mattar- Global Health and Infectious Diseases at University of Washington, USA Other speakers to include: Médecins Sans Frontières, Red Cross and NHS England WHEN are the summits? There will be four summits throughout the year with overarching themes: Wednesday 26 April- Corporate and Clinical Governance Tuesday 6 June- IPC/AMR/Stewardship Tuesday 5 September – Deteriorating Patients- event aligned to the WHO theme of Engaging Patients Wednesday 10 January 2024- Enhanced Care Needs WHERE are the summits? The events will be held at Watford Football Club and streamed online. British Sign Language interpreters, inductions loops and captions will be present at all events. WHY The trust fully supports the national agenda change to PSIRF and wants to embed the ethos of this framework into everything we do. Patient safety is everybody's business, and everyone has a vital role to play. PSIRF is replacing the Serious Incident Framework and will lead to a culture shift of continuous learning, patient engagement, and a systems-based approach to learning from incidents. The NHS patient safety landscape is evolving, and these summits will give you the understanding, oversight, and passion to be a driver for improvements within your area. Register

West Hertfordshire Teaching Hospitals NHS Trust Quality Governance team is hosting a series of Patient Safety Learning Summits. Throughout the year they will be holding four events, focusing on patient safety, with a range of speakers (national and international). WHO are the summits aimed for? All healthcare professionals and students who want to learn more about patient safety, participate in the construction of our new patient safety strategy and gain valuable CPD points (30!). WHAT are the summits? They will be international interactive learning conferences where we delve into the transition into Patient Safety Incident Response Framework (PSIRF), in conjunction with discussing the wider patient safety landscape. These summits will include national and international keynote speakers: Prof Matt Inada-Kim- National Clinical Director – infection, antimicrobial resistance & deterioration / CL Covid oximetry @Home / virtual wards Ron Daniels- Founder and Chief Executive, UK Sepsis Trust Helen Hughes- Chief Executive, Patient Safety Learning Paula Reges – infections disease researcher Fiocruz Brazil / advisor to Health Minister Ass Prof Caline Mattar- Global Health and Infectious Diseases at University of Washington, USA Other speakers to include: Médecins Sans Frontières, Red Cross and NHS England WHEN are the summits? There will be four summits throughout the year with overarching themes: Wednesday 26 April- Corporate and Clinical Governance Tuesday 6 June- IPC/AMR/Stewardship Tuesday 5 September – Deteriorating Patients- event aligned to the WHO theme of Engaging Patients Wednesday 10 January 2024- Enhanced Care Needs WHERE are the summits? The events will be held at Watford Football Club and streamed online. British Sign Language interpreters, inductions loops and captions will be present at all events. WHY The trust fully supports the national agenda change to PSIRF and wants to embed the ethos of this framework into everything we do. Patient safety is everybody's business, and everyone has a vital role to play. PSIRF is replacing the Serious Incident Framework and will lead to a culture shift of continuous learning, patient engagement, and a systems-based approach to learning from incidents. The NHS patient safety landscape is evolving, and these summits will give you the understanding, oversight, and passion to be a driver for improvements within your area. Register

West Hertfordshire Teaching Hospitals NHS Trust Quality Governance team is hosting a series of Patient Safety Learning Summits. Throughout the year they will be holding four events, focusing on patient safety, with a range of speakers (national and international). WHO are the summits aimed for? All healthcare professionals and students who want to learn more about patient safety, participate in the construction of our new patient safety strategy and gain valuable CPD points (30!). WHAT are the summits? They will be international interactive learning conferences where we delve into the transition into Patient Safety Incident Response Framework (PSIRF), in conjunction with discussing the wider patient safety landscape. These summits will include national and international keynote speakers: Prof Matt Inada-Kim- National Clinical Director – infection, antimicrobial resistance & deterioration / CL Covid oximetry @Home / virtual wards Ron Daniels- Founder and Chief Executive, UK Sepsis Trust Helen Hughes- Chief Executive, Patient Safety Learning Paula Reges – infections disease researcher Fiocruz Brazil / advisor to Health Minister Ass Prof Caline Mattar- Global Health and Infectious Diseases at University of Washington, USA Other speakers to include: Médecins Sans Frontières, Red Cross and NHS England WHEN are the summits? There will be four summits throughout the year with overarching themes: Wednesday 26 April- Corporate and Clinical Governance Tuesday 6 June- IPC/AMR/Stewardship Tuesday 5 September – Deteriorating Patients- event aligned to the WHO theme of Engaging Patients Wednesday 10 January 2024- Enhanced Care Needs WHERE are the summits? The events will be held at Watford Football Club and streamed online. British Sign Language interpreters, inductions loops and captions will be present at all events. WHY The trust fully supports the national agenda change to PSIRF and wants to embed the ethos of this framework into everything we do. Patient safety is everybody's business, and everyone has a vital role to play. PSIRF is replacing the Serious Incident Framework and will lead to a culture shift of continuous learning, patient engagement, and a systems-based approach to learning from incidents. The NHS patient safety landscape is evolving, and these summits will give you the understanding, oversight, and passion to be a driver for improvements within your area. Register

This national conference looks at the practicalities of serious incident investigation and learning from deaths in mental health services and implementation of the New Patient Safety Incident Response Framework (previously known as the Serious Incident Framework). The Patient Safety Incident Response Framework (PSIRF) was published on 16th August 2022 and replaces the Serious Incident Framework. The conference will also update delegates on best current practice in serious incident investigation and learning, including mortality governance and learning from deaths. There will be an extended focus on ensuring serious investigation findings lead to change and improvement, and updates from PSIRF early adopter sites in mental health. The conference will also examine how the new framework will fit with the Royal College of Psychiatrists Care Review Tool for mortality review. The conference is particularly timely considering the current Essex Mental Health Independent Inquiry which has National Implications. For further information and to book your place visit https://www.healthcareconferencesuk.co.uk/conferences-masterclasses/investigation-of-deaths-serious-incidents-in-mental-health-services or email: frida@hc-uk.org.uk. hub members receive a 20% discount. Email info@pslhub.org for discount code. Follow this conference on Twitter @HCUK_Clare #SIMental

Join Stuart Paviour business psychologist and innovator in patient safety since 2000, in conversation with Maria Paviour. Stuart has worked with NHS Vanguards and in Private Healthcare in improving wellbeing, patient safety and reducing costs and was involved in application of the first ‘care pathways’ - see case studies for more information. Maria is a Registered Occupational Psychologist, Neuroscientist (King’s College London), specialist in Human Factors in Healthcare for 25 years, UK and EU Government Award Winner, best-selling author. A former Primary Care Practice Business Manager, Maria is an NHS whistle blower and campaigner for patient safety and Just cultures in the NHS (Patient’s First Charity) and an NHS England Think Tank member for tackling workplace bullying. Maria was an innovator, bringing 'Care pathways' model to the UK for preventative patient safety. Please check out Stuart and Maria's film https://youtu.be/P6nXswcepo0 in which they cover the three game changing approaches that will: 1. Mobilise high performance from your current resources and people. 2. Achieve optimal team responsiveness that delivers safe practice. 3. Accurately measure productivity and forecast increased efficiency for maximum ROI. The event will take a deeper dive into the topic and provide opportunities for Q&A. Register

The Patient Safety Incident Response Framework (PSIRF) sets out a new approach to learning and improving following patient safety incidents across the NHS in England. Transition webinars focus on the different phases of the PSIRF preparation guide and feature presentations from NHS organisations currently transitioning to PSIRF. Presenters: Tracey Herlihey, Head of Patient Safety Incident Response, NHS England Lauren Mosley, Head of Patient Safety Implementation, NHS England TBC Further information

The Patient Safety Incident Response Framework (PSIRF) sets out a new approach to learning and improving following patient safety incidents across the NHS in England. Transition webinars focus on the different phases of the PSIRF preparation guide and feature presentations from NHS organisations currently transitioning to PSIRF. Presenters: Tracey Herlihey, Head of Patient Safety Incident Response, NHS England Lauren Mosley, Head of Patient Safety Implementation, NHS England TBC Further information

The Patient Safety Incident Response Framework (PSIRF) sets out a new approach to learning and improving following patient safety incidents across the NHS in England. Transition webinars focus on the different phases of the PSIRF preparation guide and feature presentations from NHS organisations currently transitioning to PSIRF. Presenters: Tracey Herlihey, Head of Patient Safety Incident Response, NHS England Lauren Mosley, Head of Patient Safety Implementation, NHS England TBC Further information

The Patient Safety Incident Response Framework (PSIRF) sets out a new approach to learning and improving following patient safety incidents across the NHS in England. This workshop will focus on the principles of incident response planning for all providers, including mental health, acute, community, ambulance, and maternity. Further information

The Patient Safety Incident Response Framework (PSIRF) sets out a new approach to learning and improving following patient safety incidents across the NHS in England. Transition webinars focus on the different phases of the PSIRF preparation guide and feature presentations from NHS organisations currently transitioning to PSIRF. Presenters: Tracey Herlihey, Head of Patient Safety Incident Response, NHS England Lauren Mosley, Head of Patient Safety Implementation, NHS England, Charity Mutiti, Patient Safety Specialist, NHS South West London ICB Marsha Jones , Deputy Chief Nurse, Epsom and St Helier University Hospitals NHS trust Jeni Deborah Mwebaze, Director of Quality, Croydon Health Services NHS Trust Patricia Goldrick, Senior Patient Safety and Improvement Manager, Croydon Health Services NHS Trust Further information

This one day masterclass is part of a series of masterclasses focusing on how to use Human Factors in your workplace. Leadership in the NHS is the responsibility of all staff. Understanding human factors will allow healthcare to enhance performance, culture and organisation. These masterclasses have been designed to align with the new Patient Safety Syllabus and subsequent Patient Safety Incident Response Framework (PSIRF). We will look at why things go wrong and how to implement change to prevent it from happening again or mitigate the risks. For further information and to book your place visit https://www.healthcareconferencesuk.co.uk/conferences-masterclasses/systems-approach-patient-safety-masterclass or email kate@hc-uk.org.uk. hub members receive a 20% discount. Email info@pslhub.org for discount code.

The Patient Safety Incident Response Framework (PSIRF) was published on 16th August 2022 and replaces the Serious incident Framework. This national conference looks at the practicalities of Serious Incident Investigation on and Learning and how this has changed with the publication of PSIRF. The conference will also update delegates on best practice in serious incident investigation under PSIRF and ensuring the focus is on learning from improvement. There will also be a extended focus on learning, including mortality governance and learning from deaths ensuring insight and investigation findings lead to improvement. The conference will include updates from PSIRF early adopter sites. The conference update delegates on the new Patient Safety Incident Response Standards and how to review your current practice against these standards. For further information and to book your place visit https://www.healthcareconferencesuk.co.uk/conferences-masterclasses/serious-incident-investigation-patient-safety or email kate@hc-uk.org.uk.. hub members receive a 20% discount. Please email info@pslhub.org for discount code. Follow on Twitter @HCUK_Clare #NHSSeriousIncidents

The Patient Safety Incident Response Framework (PSIRF) sets out a new approach to learning and improving following patient safety incidents across the NHS in England. This workshop will highlight how different organisations are approaching incident response decision making and associated governance processes. Audience: PSIRF webinars are open to everyone to attend, including both NHS and arms length bodies. Presenters: Tracey Herlihey, Head of Patient Safety Incident Response, NHS England Lauren Mosley, Head of Patient Safety Implementation, NHS England, Kerry Crowther, Patient Safety Specialist, Cornwall Partnership NHS Foundation Trust Christopher Brooks-Daw, Associate Chief Nursing Officer, North Bristol NHS Trust Register

Aimed at Clinicians and Managers, this national virtual conference will provide a practical guide to human factors in healthcare, and how a human factors approach can improve patient care, quality, process and safety. There will be an extended focus on the role of human factors in patient safety investigation in line with the new National Patient Safety Incident Response Framework (PSIRF). This conference will enable you to: Network with colleagues who are working to embed a human factors approach. Learn from outstanding practice in using human factors and ergonomics to improve patient safety and quality. Reflect on national developments and learning including the patient safety syllabus and the role of human factors within the new patient safety incident response framework. Understand the tools and methodology. Develop your skills in training and educating frontline staff in human factors. Understand how you can improve patient safety incident investigation by using a human factors approach. Learn from case studies demonstrating the practical application of human factors to improve patient care and safety. Understand the role of human factors in improving culture and delivering psychological safety. Self assess and reflect on your own practice. Supports CPD professional development and acts as revalidation evidence. This course provides 5 Hrs training for CPD subject to peer group approval for revalidation purposes. Register