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Patient Safety Learning

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  1. We received the following post from a member of the hub who wishes to remain anonymous:

    Recently, in South West London, mental health patients assessed under section 136* of the Mental Health Act were struggling to find a 'place of safety'. The Metropolitan Police were unable to hand over care as there were no safe havens. So, after four hours of care provided by the Met Officers (who have little training in mental health issues), patients were transferred to the care of the security teams at the acute trust until a safe place was found for them.

    There is an urgent need for:

    • more training for the Metropolitan Police who are overwhelmed with mental health calls
    • assurance that security guards at trusts are skilled and understand the needs of mental health patients.

    Have you been affected by similar issues as a patient, clinician, relative or member of staff? Please share your thoughts, concerns or experiences. 

    *Section 136 is part of the Mental Health Act 1983. It enables a police officer to bring an individual to hospital if they are concerned that person may have a mental disorder and should be seen by a mental health professional. The police officer may feel that person needs immediate care and that it is in their interest, or for the protection of others, for them to be brought to hospital to be assessed. 

    Copy of the patient information leaflet for anyone brought to hospital under section 136.

  2. Interesting blog posted today in the Learn library about the language we use. Do you stop to think about the language you use when speaking to your patients? Are we all guilty of using jargon rather than taking the time to explain what we mean? Have you tried any exercises as a team to help improve communication, in order to improve patient safety? Please share your tips.

     

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