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Ed Marsden

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    Investigation methodologies - please help colleagues in Australia

    Ed Marsden replied to HelenH's topic in Investigations, risk management and legal issues
    Martin is right. We have created a new 'investigative' industry in healthcare with limited/poor outcomes/data. The message from many healthcare organisations is that the 'same things happen again'. That suggests that we haven't understood the underlying problem(s), let alone fixed it/them. Chris Brougham & I would be happy to discuss our experience building some new technology to support incident investigation.
Registered address: Patient Safety Learning, China Works SB203, 100 Black Prince Road Vauxhall, London, SE1 7SJ

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