Summary
It is essential that the voices of people from diverse communities are heard and acted upon because we will only be effective in improving patient safety for everyone if we include these groups. This blog from the Patient Safety Commissioner Dr Henrietta Hughes outlines the importance of listening to patients and staff from diverse communities to identify and act on patient safety issues – and how to make this happen.
Listening to diverse communities – why patients’ voices matter (Henrietta Hughes, 4 October 2023)
https://www.nationalvoices.org.uk/blogs/listening-diverse-communities-%E2%80%93-why-patients%E2%80%99-voices-matter
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