Summary
This case study shares learning from the approach to retention at University Hospitals Birmingham. In particular it highlights how the trust adopted a new approach to organisational culture and staff engagement which has had a positive impact on staff retention. Effective use of data is a key element and has played a key role in making progress. The trust still faces challenges but has improved retention and is moving in right direction.
University Hospitals Birmingham - listening to retain case study (20 February 2024)
https://www.nhsemployers.org/case-studies/university-hospitals-birmingham-listening-retain
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