katy.fisher

Hi Rachel, @Rachel Pool yes of course. I have created Appreciative Inquiry within a STEIS investigation looking at the period of time that a critical incident had been declared. Initially the focus was to review the harm incidents within the critical incident time period, however I built within a full audit the mandatory field 'what went well?'. You could not bypass the field without putting something in. From there I used the results of the 'what went well?' mandatory field to identify potential appreciative inquiries. I was able to identify 6 formal appreciative inquiries where we were able to name around 60 people who had been part of excellent care and the learning from the care delivered. We then delivered the appreciative inquiries both to the staff mentioned to thank them but also the the Executive team. After that time, I have used 'what went well?' in numerous audits, however there are other examples within the book 'Appreciating Health and Care' where for example, research nurses reviewed the sepsis care of patients looking for positive examples of care (antibiotics given in one hour etc) and then created appreciative interviews with the staff they identified to find out the environmental aspects and behavioural aspects of delivering excellent care. In the new ebook being released alongside 'Appreciating Health and Care', I have provided a detailed overview of the appreciative inquiry in StEIS investigations and can post it in here if that helps? Thankyou so much for asking for more information though. Always happy to assist people to appreciate.