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  • Article information
    • UK
    • Data, research and analysis
    • Pre-existing
    • Original author
    • No
    • NHS
    • 13/03/25
    • Everyone

    Summary

    The NHS Staff survey is one of the largest workforce surveys in the world and is carried out every year to improve staff experiences across the NHS. It asks staff in England about their experiences of working for their respective NHS organisations. Of the 1.5 million NHS employees in England, 731,893 staff responded to the survey in 2024.

    Content

    Responses to key patient safety questions in this year’s survey included:

    Reporting of errors, near misses and incidents

    • 33.60% of staff have seen errors, near misses, or incidents that could have hurt staff and/or patients/service users in the last month (2023: 33.47%, 2022: 33.69%).
    • 59.71% of staff said their organisation treats staff who are involved in an error, near miss or incident fairly (2023: 59.51%, 2022: 58.21%).
    • 86.43% of staff said their organisation encourages staff to report errors, near misses or incidents (2023: 86.40%, 2022: 86.14%).
    • 68.21% of staff said that when errors, near misses or incidents are reported, their organisation takes action to ensure that they do not happen again (2023: 68.22%, 2022: 67.42%).
    • 61.29% of staff said that they are given feedback about changes made in response to reported errors, near misses and incidents (2023: 61.05%, 2022: 59.91%).

    Concerns about clinical safety

    • 71.53% of staff said they would feel secure raising concerns about unsafe clinical practice (2023: 71.45%, 2022: 72.05%, 2021: 75.13%, 2020: 72.82%).
    • 56.83% of staff said they were confident that their organisation would address their concern (2023: 56.87%, 2022: 56.76%, 2021: 59.51%, 2020: 60.57%).

    Speaking up about concerns

    • 61.82% of staff said they feel safe to speak up about anything that concerns them in their organisation (2023: 62.34%, 2022: 61.53%, 2021: 62.07%, 2020: 65.70%).
    • 49.52% of staff said they were confident that their organisation would address their concern (2023: 50.08%, 2022: 48.67%, 2021: 49.77%).

    Care for patients and service users

    • 74.38% of staff said that care of patients or service users is their organisation's top priority (2023: 75.16%, 2022: 74.07%, 2021: 75.65%, 2020: 79.54%).
    • 70.92% of staff agree that their organisation acts on concerns raised by patients or services users (2023: 70.64%, 2022: 69.17%, 2021: 72.12%, 2020: 75.03%).

    Workload and resources

    • 47.26% of staff said they are able to meet all the conflicting demands on their time at work (2023: 46.59%, 2022: 42.85%, 2021: 42.91%, 2020: 47.53%).
    • 58.08% of staff said they have adequate materials, supplies and equipment to do their work (2023: 58.40%, 2022: 55.51%, 2021: 57.20%, 2020: 60.24%).
    • 34.01% of staff said there are enough staff at their organisation for them to do their job properly (2023: 32.28%, 2022: 26.24%, 2021: 26.93%, 2020: 38.16%).
    NHS Staff Survey National Results 2024 (13 March 2025) https://www.nhsstaffsurveys.com/results/national-results/
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