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SarahHart

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Profile Information

  • First name
    Sarah
  • Last name
    Hart
  • Country
    United Kingdom

About me

  • About me
    I am a professional development nurse (and outreach nurse of 17 years!) working from within an outreach team developing level 1 education and deteriorating patient pathways. I am very keen on our team developing a Call 4 Concern system and am after advice from those who have set this up.
  • Organisation
    Sandwell & West Birmingham NHS Trust
  • Role
    PDN critical care outreach

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  1. Content Article Comment
    Dear Claire, this sounds so familiar! I too work within an outreach service as a PDN for the level 1 areas in 'normal' times. I have been working clinically within the critical care units (from 2 units to 4 during peak surge) and experienced the same amazing professional camaraderie that got us all through the initial preparatory days of the waiting game, to then the full onslaught of a peak like we have never experienced. With that came physical challenges, emotional angst and toil, dilemmas and conflict. We are now entering an even more strange lull, where we are keen to embrace moving forwards out of lock down but anxious about what that will mean and the impact for us in a few weeks/ months time. We still haven't returned to outreaching yet, partly due to the demands of the units trying to manage both covid and non-covid pathways and similarly how we will access these different pathways within the ward structures to maintain safety for us, our colleagues and our patients. I am very keen to hear what other areas are finding is working for them and how we are learning from the experiences of the last few months. As a health care professional and a patient, Tthank you to you and the wider Patient Safety Learning community for all you have done, are doing and will do. Sarah
  2. Community Post
    Great to find this page as we are just planning our Call 4 Concern journey and keen to learn from the experience of others. I have already had a fabulously informative and inspirational chat with Karin Gerber (thanks!) at the Royal Berkshire but am very keen on hearing from those who have started more recently. At the moment, I am proposing a pilot with the critical care follow up patients and then evaluating before further roll out. Colleagues are already concerned about extra workload or getting stuck with 'difficult' patients/families- our clientele can be challenging at the best of times! So, any hints, tips, reassurances are gratefully received. Many thanks in advance, Sarah
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