Summary
Engaging patients and their families in quality and safety is considered central to providing truly patient-centred care. This systematic review included 48 studies involving the input of patients, family members, or caregivers on health care quality improvement initiatives to identify factors that facilitate successful engagement, patients' perceptions regarding their involvement, and patient engagement outcomes.
AHRQ: Engaging patients to improve quality of care: a systematic review (November 2018)
https://psnet.ahrq.gov/issue/engaging-patients-improve-quality-care-systematic-review
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