In this article in the journal Health Expectations, the authors explore how current investigative responses can increase the harm for all those affected by failing to acknowledge and respond to the human impacts. They argue that when investigations respond to the need for healing alongside learning, it can reduce the level of harm for everyone involved, including including patients, families, health professionals and organisations.
Humanizing harm: Using a restorative approach to heal and learn from adverse events (23 March 2022) https://onlinelibrary.wiley.com/doi/10.1111/hex.13478
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