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Investigations and complaints

Subcategories

  1. Action plans and applying recommendations from investigations

    • 26 articles
    NHS Somerset: Learn from patient safety events information sheet for primary care
    Latest comment by Patient Safety Learning,

  2. Complaints

    • 63 articles
    Listening to People: NHS Wales complaints, incidents and redress process (1 April 2026)
    Latest comment by Patient Safety Learning,

  3. Coroner reports

    • 169 articles
    Prevention of future deaths report: Malcolm Budd (21 July 2026)
    Latest comment by Patient Safety Learning,

  4. Inquests

    • 13 articles
    Shared Insights: Impact of the Patient Safety Incident Response Framework (PSIRF) on preparing for inquests
    Latest comment by Patient Safety Learning,

  5. Methodology and guidance: How to do an investigation

    Topic lead Claire Cox
    • 175 articles
    Poster: What if I'm involved in an investigation. A message for staff
    Latest comment by Patient Safety Learning,

  6. Investigation reports

    • 470 articles
    Covid Inquiry Recommendations Tracker (Covid-19 Bereaved Families for Justice)
    Latest comment by Patient Safety Learning,

  7. Specialist investigation training

    • 4 articles
    CPD course: A systems approach to investigating and learning from patient safety incidents
    Latest comment by Patient_Safety_Learning,

  8. Why investigate? Blog series

    A blog series led by topic lead Martin Langham
    • 13 articles
    Why investigate? Part 13. Questioning questionable science: finding cures rather than treating symptoms
    Latest comment by MartinL,

82 articles in this category

  1. Risk controls identified in action plans following Serious Incident Investigations in secondary care: A qualitative study (26 June 2024)

    Patient-Safety-Learning ·
    Patient-Safety-Learning
    Patient-Safety-Learning
    • 0 comments
    • 802 views

  2. David Oliver: How well is the duty of candour enforced in the NHS? (8 May 2024)

    Mark Hughes ·
    Mark Hughes
    Mark Hughes
    • 0 comments
    • 704 views

  3. Northern Ireland Public Services Ombudsman

    Patient Safety Learning ·
    Patient Safety Learning
    Patient Safety Learning
    • 0 comments
    • 584 views

  4. Investigating the cost and efficiency of incident reporting in a specialist paediatric NHS hospital and impact on patient safety (2017)

    Patient Safety Learning ·
    Patient Safety Learning
    Patient Safety Learning
    • 0 comments
    • 694 views

  5. Independent review – Greater Manchester Mental Health NHS Foundation Trust (31 January 2024)

    Patient-Safety-Learning ·
    Patient-Safety-Learning
    Patient-Safety-Learning
    • 0 comments
    • 2,324 views

  6. Bernard Jenkin MP: In healthcare, as elsewhere, people make mistakes. The important thing is to learn why (Civil Service World, 19 October 2023)

    Mark Hughes ·
    Mark Hughes
    Mark Hughes
    • 0 comments
    • 924 views

  7. From the exit door of HSIB: Challenging feedback and a health warning for patients and families

    richard vA ·
    richard vA
    richard vA
    • 13 comments
    • 6,849 views

  8. How do we know if a death was preventable? (Preventable Deaths Tracker, 31 March 2023)

    Patient-Safety-Learning ·
    Patient-Safety-Learning
    Patient-Safety-Learning
    • 0 comments
    • 1,028 views

  9. Peter Seaby’s 2nd inquest (February 2023)

    Patient-Safety-Learning ·
    Patient-Safety-Learning
    Patient-Safety-Learning
    • 0 comments
    • 827 views

  10. Radar Healthcare's White paper: Incident Reporting in Secondary Care (27 October 2022)

    Patient Safety Learning ·
    Patient Safety Learning
    Patient Safety Learning
    • 0 comments
    • 2,222 views

  11. Should “safe space” material be kept confidential? (BMJ, 20 September 2022)

    Patient Safety Learning ·
    Patient Safety Learning
    Patient Safety Learning
    • 0 comments
    • 925 views

  12. A content analysis of contributory factors reported in serious incident investigation reports in hospital care (August 2022)

    Patient Safety Learning ·
    Patient Safety Learning
    Patient Safety Learning
    • 0 comments
    • 1,330 views

  13. Patient and family involvement in serious incident investigations from the perspectives of key stakeholders: A review of the qualitative evidence (2 August 2022)

    Patient Safety Learning ·
    Patient Safety Learning
    Patient Safety Learning
    • 0 comments
    • 1,209 views

  14. CQC duty of candour guidance - Regulation 20 (updated 30 June 2022)

    Patient-Safety-Learning ·
    Patient-Safety-Learning
    Patient-Safety-Learning
    • 0 comments
    • 6,700 views

  15. HSIB: Blog - Knowledge exchange with Norway (28 June 2022)

    Mark Hughes ·
    Mark Hughes
    richard vA
    • 1 comment
    • 1,626 views

  16. Podcast: The Coroner – Part 1 (The Faculty of Intensive Care Medicine, June 2022)

    Patient Safety Learning ·
    Patient Safety Learning
    Patient Safety Learning
    • 0 comments
    • 1,370 views

  17. Coroners statistics 2021: England and Wales (12 May 2022)

    Patient Safety Learning ·
    Patient Safety Learning
    Patient Safety Learning
    • 0 comments
    • 1,074 views

  18. Worth the paper it’s written on? A cross-sectional study of Medical Certificate of Stillbirth accuracy in the UK (20 June 2022)

    Patient Safety Learning ·
    Patient Safety Learning
    Patient Safety Learning
    • 0 comments
    • 1,197 views

  19. Professional duty of candour – Guidance for radiologists (7 June 2022)

    Patient-Safety-Learning ·
    Patient-Safety-Learning
    Patient-Safety-Learning
    • 0 comments
    • 1,781 views

  20. NHS Resolution: Duty of candour animation (30 March 2022)

    Patient Safety Learning ·
    Patient Safety Learning
    Patient Safety Learning
    • 0 comments
    • 1,699 views

  21. The Duty of Candour (Health and Care Professions Council)

    Patient Safety Learning ·
    Patient Safety Learning
    Patient Safety Learning
    • 0 comments
    • 1,082 views

  22. Independent Investigations 2019/21 Annual Report (December 2021)

    Patient-Safety-Learning ·
    Patient-Safety-Learning
    Patient-Safety-Learning
    • 0 comments
    • 952 views

  23. The duty of candour: guidance for providers (CQC)

    Patient Safety Learning ·
    Patient Safety Learning
    Patient Safety Learning
    • 0 comments
    • 1,294 views

  24. NHS England: How we acted on patient safety issues you recorded

    Patient-Safety-Learning ·
    Patient-Safety-Learning
    Patient-Safety-Learning
    • 0 comments
    • 1,679 views

  25. Template: Patient safety incident response plan 2020/21

    Patient-Safety-Learning ·
    Patient-Safety-Learning
    Patient-Safety-Learning
    • 0 comments
    • 1,851 views
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