CPD course: A systems approach to investigating and learning from patient safety incidents

Summary

This CPD course, run by Health Services Safety Investigation Branch (HSSIB), is aimed at those who lead investigations and other learning responses and those in Patient Safety Incident Response Framework (PSIRF) oversight roles. The course meets the minimum training requirement of this specific element of the new PSIRF.

This course will begin on Friday 24 November and will close on Friday 24 May 2024. You will only have from the time you enrol to the close date to complete this course.

The course includes:

• An introduction to complex systems, systems thinking and human factors
• Investigation practice such as interviewing, capturing work as done, use of a systems framework (SEIPS), data synthesis, and report writing
• Developing effective safety actions and recommendations
• Engaging and involving those affected by patient safety incidents.

HSSIB courses are currently available free of charge to NHS staff in England, with a focus on those with patient safety and investigation roles.