This report from the King's Fund explores in more detail the role of leaders in engaging a range of significant others in improving health and healthcare.
The report argues that better engaged staff have higher morale, make fewer errors and deliver better patient experience. It demonstrates that patients receive more appropriate care and better outcomes when they are actively engaged in their care and highlights how leaders must be increasingly effective at integrating healthcare activities across healthcare systems. It sets out recommendations and outlines the argument for engagement, looking at what engagement means and why it matters.
It looks at engaging across the system as well as with specific groups:
- Nurses and allied health professionals