Summary
Involving patients in improving safety is a Health Foundation publication also known as an evidence scan. It is designed to help those involved in improving the quality of healthcare understand what research is available on a particular topic. This publication describes research into how patients have been involved in improving safety.
It addresses two questions:
- How have patients and carers been involved in improving safety in healthcare?
- Is there any evidence that patient involvement leads to improved safety?
Content
Involving patients in improving safety states that supporting patient involvement in safety improvement will not solve all the safety issues in the NHS, nor does it negate the responsibility of health systems and professionals to provide safe care. However, involving patients and carers can be an important component of broader strategies.
It highlights that, as patients come to be seen and treated as partners in their care, there is significant potential to make real gains in patient safety.
Main approaches identified to involving patients in safety improvement
- Collecting feedback retrospectively.
- Asking patients to help plan broad service change.
- Encouraging patients to help identify risks when they are receiving care.
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