Summary
This blog for The Kings Fund looks at how chronic excessive workload is damaging staff health, patient care and healthcare workers' long-term ability to provide high-quality and compassionate care for people in their communities. The authors argue that the issue of excessive workload is the major barrier preventing improvements in patient satisfaction, staff retention, financial performance and care outcomes.
Naming the issue: chronic excessive workload in the NHS (14 June 2021)
https://www.kingsfund.org.uk/blog/2021/06/naming-issue-chronic-excessive-workload-nhs?utm_source=twitter&utm_medium=social&utm_term=thekingsfund
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