Healthcare People Management Association: When we do harm

Summary

This paper from the Healthcare People Management Association looks at the impact of the disciplinary policies we follow on the employee under investigation. It also examines the impact on the people leading and supporting the process, including line managers, HR staff, witnesses and trade union representatives. It summarises recent research on the issue and identifies new ways of managing investigations which support and protect the wellbeing of everyone involved.

Research shows that the way we manage investigations can have a negative impact on the culture of our organisations. This paper suggests ways of managing investigations which help to foster the positive working culture we all want to work in.