This article looks at encouraging better workplace cultures by encouraging people to be active bystanders. With a few simple facilitated sessions, many organisations have given their workforce the tools to provide interventions when toxic behaviours are displayed.
What will I learn?
Strategies for intervening:
Interrupt the behaviour.
Affirm and support the target.
Use humour to call out behavior.
De-escalate and calm the aggressor if other interventions fail.
Let bystanders know there is a clear limit.