Summary
Why is quality improvement in health and social care systems so difficult? Why is it so challenging to bring in new and better ways of organising health and social care services?
Many reasons have been put forward: lack of money, lack of appropriate or complete knowledge, excessive and perhaps unnecessary regulations, and entrenched professional opinions and interests.
This free course from Future Learn suggests that the main reason is complexity. Health and social care systems are inherently complex, with many interconnected activities and processes, and thus difficult to measure, analyse, change and improve.
Content
What topics will you cover?
- Complexity and quality improvement in health and social care
- Quality improvement theory: the Model for Improvement, an introduction to LEAN, an introduction to microsystems
- Evaluating quality improvement: the lens of profound knowledge, measuring for improvement
- Engagement and co-production
- Systems modelling and quality improvement: modelling for demand and capacity problems and computer simulation modelling
- Making the case for quality improvement.
This course has been accredited by the CPD Certification Service, which means it can be used to provide evidence of your continuing professional development.
This course is FREE and available for you to complete with in 8 weeks.
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