The burning platform: The critical role of the board in health care quality

Summary

The role of the board is critical in ensuring that high quality patient outcomes are first and foremost in an organisation’s culture. Health care organisations should capitalise on the expertise of their board, applying their knowledge to guide improvement in organisational performance. For board members to be effective, they need the knowledge, information and guidance on board processes that support quality and safety.

By providing resources and education on best practice processes, boards can successfully impact efforts to improve quality and patient safety across the world.