Good practice

Articles in this category

1. What can we do to create more open cultures? A blog by Judy Walker (February 2020)

   • Safety culture
   • Organisational culture
   • (and 3 more)

     Tagged with:

     • Safety culture
     • Organisational culture
     • Transparency
     • Speaking up
     • Reporting

   By PatientSafetyLearning Team, 17 January, 2020

   • 0 comments
   • 1,363 views
   • 
   • Added by PatientSafetyLearning Team
   • 17 January, 2020

2. Civility Saves Lives

   • Staff factors
   • Staff support
   • (and 5 more)

     Tagged with:

     • Staff factors
     • Staff support
     • Communication problems
     • Stress
     • Safety behaviour
     • Safety culture
     • Team culture

   By PatientSafetyLearning Team, 1 January, 2020

   • 0 comments
   • 4,303 views
   • 
   • Added by PatientSafetyLearning Team
   • 1 January, 2020

3. Learning teams, learning from communities, a blog by Steven Shorrock (February 2019)

   • Safety II
   • Organisational learning
   • (and 3 more)

     Tagged with:

     • Safety II
     • Organisational learning
     • Teamwork
     • Team leadership
     • Training

   By PatientSafetyLearning Team, 1 January, 2020

   • 0 comments
   • 1,109 views
   • 
   • Added by PatientSafetyLearning Team
   • 1 January, 2020

4. Being fair – Webinar with Suzette Woodward (23 October 2019)

   • Patient safety incident
   • Just Culture
   • (and 1 more)

     Tagged with:

     • Patient safety incident
     • Just Culture
     • Organisational culture

   By Patient Safety Learning, 22 December, 2019

   • 0 comments
   • 1,539 views
   • 
   • Added by Patient Safety Learning
   • 22 December, 2019

5. How to say you're sorry, a blog by Rabbi Efrem Goldberg (November 2019)

   • Safety culture
   • Accountability
   • (and 1 more)

     Tagged with:

     • Safety culture
     • Accountability
     • Duty of Candour

   By PatientSafetyLearning Team, 2 December, 2019

   • 1 comment
   • 2,252 views
   • 
   • Comment by HelenH
   • 2 December, 2019

6. Factors influencing the implementation of a hospital-wide intervention to promote professionalism and build a safety culture: A qualitative study

   • Safety culture
   • Leadership
   • (and 1 more)

     Tagged with:

     • Safety culture
     • Leadership
     • Qualitative

   By Patient Safety Learning, 28 November, 2019

   • 0 comments
   • 1,361 views
   • 
   • Added by Patient Safety Learning
   • 28 November, 2019

7. NHS Constitution for England (updated 2015)

   • Complaint
   • Standards
   • (and 1 more)

     Tagged with:

     • Complaint
     • Standards
     • Clinical governance

   By PatientSafetyLearning Team, 11 November, 2019

   • 0 comments
   • 1,332 views
   • 
   • Added by PatientSafetyLearning Team
   • 11 November, 2019

8. Supporting a transparent culture of fairness, openness and learning: Conference presentation (October 2019)

   • Just Culture
   • Communication
   • (and 2 more)

     Tagged with:

     • Just Culture
     • Communication
     • Safety culture
     • Team culture

   By Patient Safety Learning, 20 October, 2019

   • 0 comments
   • 1,086 views
   • 
   • Added by Patient Safety Learning
   • 20 October, 2019

9. BMJ: Supporting clinicians after medical error (April 2015)

   • Staff support
   • Teamwork
   • (and 1 more)

     Tagged with:

     • Staff support
     • Teamwork
     • Mental health

   By PatientSafetyLearning Team, 15 October, 2019

   • 0 comments
   • 1,022 views
   • 
   • Added by PatientSafetyLearning Team
   • 15 October, 2019

10. AHRQ: Support strategies for health care professionals who are second victims (August 2018)

    • Staff support
    • Team culture
    • (and 3 more)

      Tagged with:

      • Staff support
      • Team culture
      • Culture of fear
      • Accountability
      • Mental health

    By PatientSafetyLearning Team, 15 October, 2019

    • 0 comments
    • 1,088 views
    • 
    • Added by PatientSafetyLearning Team
    • 15 October, 2019

11. NHS Resolution: Saying sorry leaflet (September 2018)

    • Duty of Candour
    • Communication
    • (and 1 more)

      Tagged with:

      • Duty of Candour
      • Communication
      • Just Culture

    By PatientSafetyLearning Team, 15 October, 2019

    • 0 comments
    • 1,880 views
    • 
    • Added by PatientSafetyLearning Team
    • 15 October, 2019

12. When something goes wrong, openness is in everybody’s best interests

    • Accountability
    • Bullying
    • (and 7 more)

      Tagged with:

      • Accountability
      • Bullying
      • Communication
      • Culture of fear
      • Just Culture
      • Organisational culture
      • Team culture
      • Motivation
      • Staff support

    By Tony Glazier, 9 October, 2019

    • 0 comments
    • 1,908 views
    • 
    • Added by Tony Glazier
    • 9 October, 2019

13. Medical professionals can change their behaviour: study

    • Feedback
    • Personal reflection
    • (and 2 more)

      Tagged with:

      • Feedback
      • Personal reflection
      • Staff support
      • Team culture

    By Patient Safety Learning, 8 October, 2019

    • 0 comments
    • 1,484 views
    • 
    • Added by Patient Safety Learning
    • 8 October, 2019

14. The Incident Decision Tree: Guidelines for action following patient safety incidents (The National Patient Safety Agency)

    • Patient harmed
    • Communication
    • (and 3 more)

      Tagged with:

      • Patient harmed
      • Communication
      • Organisational learning
      • Team culture
      • Culture of fear

    By Patient Safety Learning, 27 September, 2019

    • 0 comments
    • 5,463 views
    • 
    • Added by Patient Safety Learning
    • 27 September, 2019

15. BC Patient Safety & Quality Council: Culture change toolbox (25 January 2018)

    • Organisational culture
    • Staff safety
    • (and 4 more)

      Tagged with:

      • Organisational culture
      • Staff safety
      • Staff support
      • Personal reflection
      • Recognition
      • Canada

    By Patient Safety Learning, 22 September, 2019

    • 0 comments
    • 1,036 views
    • 
    • Added by Patient Safety Learning
    • 22 September, 2019

16. NHS Improvement: A Just Culture guide (updated 14 December 2018)

    • AHP
    • Doctor
    • (and 8 more)

      Tagged with:

      • AHP
      • Doctor
      • Nurse
      • Accountability
      • Communication
      • Just Culture
      • Leadership
      • Team culture
      • Organisational culture
      • Staff support

    By Claire Cox, 19 September, 2019

    • 0 comments
    • 5,698 views
    • 
    • Added by Claire Cox
    • 19 September, 2019

17. NHS Improvement: A Just Culture guide – animation (15 March 2018)

    • Accountability
    • Bullying
    • (and 7 more)

      Tagged with:

      • Accountability
      • Bullying
      • Communication
      • Culture of fear
      • Feedback
      • Just Culture
      • Leadership
      • Team culture
      • Staff support

    By Claire Cox, 19 September, 2019

    • 0 comments
    • 1,888 views
    • 
    • Added by Claire Cox
    • 19 September, 2019

18. The Many Ways to Speak Up for Patient Safety (IHI, September 2019)

    • Accountability
    • Communication
    • (and 8 more)

      Tagged with:

      • Accountability
      • Communication
      • Feedback
      • Just Culture
      • Motivation
      • Organisational culture
      • Resilience
      • Safety behaviour
      • Workforce management
      • Hierarchy

    By Patient Safety Learning, 17 September, 2019

    • 0 comments
    • 1,557 views
    • 
    • Added by Patient Safety Learning
    • 17 September, 2019

19. Richard Smith: Schwartz rounds⁠ – a simple way to support staff and promote compassionate patient care

    • Community care facility
    • Hospital ward
    • (and 7 more)

      Tagged with:

      • Community care facility
      • Hospital ward
      • Patient
      • Just Culture
      • Leadership
      • Motivation
      • Organisational culture
      • Safety culture
      • Feedback

    By Patient Safety Learning, 11 September, 2019

    • 0 comments
    • 2,082 views
    • 
    • Added by Patient Safety Learning
    • 11 September, 2019

20. Birmingham University Hospitals Trust: Poster for staff going home

    • Hospital ward
    • Doctor
    • (and 8 more)

      Tagged with:

      • Hospital ward
      • Doctor
      • Nurse
      • AHP
      • Communication
      • Creativity
      • Safety culture
      • Workforce management
      • Staff support
      • Recognition

    By Claire Cox, 10 September, 2019

    • 0 comments
    • 1,388 views
    • 
    • Added by Claire Cox
    • 10 September, 2019

21. The Point of Care Foundation: A realist informed mixed methods evaluation of Schwartz Center Rounds® in England (26 November 2018)

    • Accountability
    • Communication
    • (and 7 more)

      Tagged with:

      • Accountability
      • Communication
      • Creativity
      • Feedback
      • Just Culture
      • Motivation
      • Organisational culture
      • Team culture
      • Evaluation

    By Claire Cox, 3 September, 2019

    • 0 comments
    • 1,755 views
    • 
    • Added by Claire Cox
    • 3 September, 2019

22. Video of a Schwartz round

    • Communication
    • Accountability
    • (and 5 more)

      Tagged with:

      • Communication
      • Accountability
      • Feedback
      • Leadership
      • Organisational culture
      • Team culture
      • Baby

    By Claire Cox, 1 September, 2019

    • 0 comments
    • 1,798 views
    • 
    • Added by Claire Cox
    • 1 September, 2019

23. How can After Action Review (AAR) improve patient safety?

    • Communication
    • Feedback
    • (and 6 more)

      Tagged with:

      • Communication
      • Feedback
      • Motivation
      • Safety culture
      • Team culture
      • Organisational culture
      • Teamwork
      • After action review

    By Judy Walker, 23 August, 2019

    • 6 comments
    • 11,938 views
    • 
    • Comment by Colette Laws-Chapman
    • 1 July, 2022

24. How a simple newsletter can improve culture and communication within teams

    • Hospital ward
    • Nurse
    • (and 6 more)

      Tagged with:

      • Hospital ward
      • Nurse
      • Communication
      • Feedback
      • Team culture
      • Confidence
      • Motivation
      • Recognition

    By Danielle Haupt, 7 August, 2019

    • 6 comments
    • 8,297 views
    • 
    • Comment by Claire Cox
    • 19 August, 2019

25. The case for employee engagement in the NHS: three case studies

    • Accountability
    • Communication
    • (and 8 more)

      Tagged with:

      • Accountability
      • Communication
      • Creativity
      • Culture of fear
      • Organisational culture
      • Motivation
      • Leadership
      • Feedback
      • Organisational learning
      • Team culture

    By Claire Cox, 3 August, 2019

    • 0 comments
    • 1,460 views
    • 
    • Added by Claire Cox
    • 3 August, 2019