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NHS Resolution: Saying sorry leaflet (September 2018)

Summary

Saying sorry meaningfully when things go wrong is vital for everyone involved in an incident, including the patient, their family, carers and the staff that care for them. This leaflet is part of NHS Resolution's work on duty of candour.

NHS Resolution: Saying sorry leaflet (September 2018) https://resolution.nhs.uk/resources/saying-sorry/

Edited by PatientSafetyLearning Team

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