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Jo Wailling
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Profile Information
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First name
Jo
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Last name
Wailling
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Country
New Zealand
About me
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About me
I am a RN, researcher, facilitator & advisor. My areas of interest are resilient healthcare systems, safety culture and restorative justice. I would like to share, connect and learn from what has worked well in healthcare organisations and systems.
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Organisation
The Diana Unwin Chair in Restorative Justice, Victoria University of Wellington, New Zealand
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Role
Research Associate
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Community PostThanks PSL team. A restorative approach considers safety systems as made of people and relationships as well as rules and processes. You can check out a brief summary here that is specific to mental health settings. https://www.hqsc.govt.nz/blog/using-a-restorative-approach-to-respond-to-adverse-events/ Learning reviews are also much better than RCA as they focus on storytelling and appreciate context (assuming there is a safe space to speak up and be heard. )
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- Investigation
- Patient safety incident
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Content ArticleThis report summarises the themes that emerged from a restorative process to hear from New Zealand men and women affected by surgical mesh. Restorative justice approaches and practices were used to respond to harm from surgical mesh. This innovation differs to medicolegal action and inquiry approaches in other countries. A restorative approach intended to create a safe space to explore multiple experiences and perspectives of harm.
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- System safety
- Safety II
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