John O Brien
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Content Article CommentBrilliant article and really tells it how it is. In attending a variety of hospital over the years , I have made "subject access requests" to see my medical records , and found so many mistakes, in my medical records that it would take many months to correct. Each time I see a new doctor in a new hospital I verbally point out the errors on my records.. They all seem surprised that I took the trouble to find out. Sadly in my view, too many people place doctors on a pedestal and believe everything they are told. I owe my life to the NHS having had Sepsis twice and been treated for it. Bot no doctor or NHs system is perfect.
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Content Article CommentJohn O Brien commented on Patient_Safety_Learning's article in Digital health and care service provisionOver the last 4 years I have attended 4 different NHS trust in South East London as an out patient. Two of them are still using Royal Mail to communicate with me about appointments. One is using "dotpost and the other is using email & text. My GP and local hospital are both in Surrey, and I can access medical records at both on line . The 4 Trust in south East London have different computer systems to those in Surrey and I f I want access to medical records with any of them I have to make a subject access request under GDPR. I can see no real connection between any NHS trusts for clinical data or information until such time as they all buy l computer systems and programmes which are common to all of them nationwide
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Content Article CommentAs a patient over the last 10 years I have attended as an in patient two NHS Hospital in Surrey and South London. Plus 5 others as an outpatient. They all have different computer systems and all use different systems for communication with patients. Two of them are still using Royal Mail for appointments., two use "dotpost" for appointment and the others use both email and text. Only two of them have access to clinical records, the other have to be sent a subject access request . Patient communication is totally disjointed and ineffective
