Drawing together academic evidence and practical experience to produce a framework for safety measurement and monitoring.
This framework highlights the following five dimensions, which the authors believe should be included in any safety and monitoring approach in order to give a comprehensive and rounded picture of an organisation’s safety:
- Past harm: this encompasses both psychological and physical measures
- Reliability: this is defined as ‘failure free operation over time’ and applies to measures of behaviour, processes and systems
- Sensitivity to operations: the information and capacity to monitor safety on an hourly or daily basis
- Anticipation and preparedness: the ability to anticipate, and be prepared for, problems
- Integration and learning: the ability to respond to, and improve from, safety information.