Supportive observation and engagement practice is particularly challenging for all mental health service providers. This updated guide is an approved document by mental health nurse leaders and directors forum.
This document has been developed to support trusts that are developing or updating their supportive observation/engagement policy. The policy should guide a consistent and auditable approach to:
- meeting individualised needs of service users
- agreeing an appropriate level of observation based on the individual’s needs
- reviewing the level of supportive observation
- engaging with service users where enhanced observation is required.