This site provides pharmacists with recently released health literacy tools and other resources from the Agency for Healthcare Research and Quality (AHRQ).
Pharmacy health literacy is the degree to which individuals are able to obtain, process, and understand basic health and medication information and pharmacy services needed to make appropriate health decisions.
- Only 12% of adults have proficient health literacy (e.g., can interpret the prescription label correctly).
- Medication errors are likely higher with patients with limited health literacy, as they are more likely to misinterpret the prescription label information and auxiliary labels.
- Studies document an association between low literacy and poor health outcomes.
The tools include:
- Seven health literacy tools for pharmacy:
- Pharmacy Health Literacy Assessment Tool & User's Guide.
- Training Program for Pharmacy Staff on Communication.
- Guide on How To Create a Pill Card.
- Telephone Reminder Tool To Help Refill Medicines On Time.
- Explicit and Standardized Prescription Medicine Instructions.
- How to Conduct a Postdischarge Followup Phone Call
- Health literacy tools to improve communication for providers of medication therapy management
- Curricular modules for pharmacy faculty.
- Resources for pharmacists interested in understanding more about health literacy.
- Health literacy tools to improve communication for providers of medication therapy management.