Summary
This report by the Patients Association analyses the opinions and experiences of diagnostic testing services of more than 1,000 NHS patients. It highlights that patients view diagnostics as a fundamental part of the NHS—and one that should be prioritised. Most respondents (93%) want testing capacity to be invested in over the coming years so that patients can receive tests and diagnosis more quickly. Patients place such importance on diagnostics that 60% would consider paying for the tests they need if they faced a long wait on the NHS.
Content
Key findings
- More than nine out of ten (93%) respondents want testing capacity to be invested in over the coming years so that patients can receive tests and diagnosis more quickly.
- More than nine out ten (91%) want investment in diagnostics and new technology to be prioritised.
- Three out of five (60%) would consider paying privately if they faced long waits on the NHS.
- More than 3 in 4 (77%) would be happy to test themselves at home.
- Four out of five (82%) want more discussion of testing options when being referred.
- Around nine out of ten (88%) want a realistic timeline for receiving results.
- A third (36%) reported their physical health declined while waiting for tests.
- A third (34%) said their mental health declined while waiting for tests.
Patients Association: Patient experience of diagnostics report (13 February 2024)
https://www.patients-association.org.uk/Blog/patient-experience-of-diagnostic-services-report
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