Can patient involvement improve patient safety? A cluster randomised control trial of the patient reporting and action for a safe environment (PRASE) intervention (October 2016)

Summary

This study, published in International Journal for Quality in Health Care, evaluated the efficacy of a patient feedback intervention (PRASE). This hospital intervention comprised two tools: i) a questionnaire which asked patients about factors contributing to safety (PMOS) ii) a proforma for patients to report both safety concerns and positive experiences (PIRT). A report to wards was produced summarising this feedback and action planning meetings were organized with ward staff to develop improvements in safety to address this feedback.