This study, published in International Journal for Quality in Health Care, evaluated the efficacy of a patient feedback intervention (PRASE). This hospital intervention comprised two tools: i) a questionnaire which asked patients about factors contributing to safety (PMOS) ii) a proforma for patients to report both safety concerns and positive experiences (PIRT). A report to wards was produced summarising this feedback and action planning meetings were organized with ward staff to develop improvements in safety to address this feedback.
Can patient involvement improve patient safety? A cluster randomised control trial of the patient reporting and action for a safe environment (PRASE) intervention (October 2016) https://academic.oup.com/intqhc/article/28/suppl_1/21/2416641?login=false
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