CPSI: Communicating after harm in healthcare (2009)

• Accountability
• Communication
• Communication problems
• Duty of Candour
• Patient harmed

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https://www.pslhub.org/learn/organisations-linked-to-patient-safety-uk-and-beyond/international-patient-safety/391_canada/cpsi/cpsi-communicating-after-harm-in-healthcare-2009-r476/

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by Claire Cox

5 September, 20197 yr · 1,236 views

Summary

Communicating after harm in healthcare was developed by the Canadian Patient Safety Institute to assist organisations throughout the process of communicating after patient safety incidents that resulted in harm. 

Content

The purpose of this document is to provide support for healthcare and health professional organisations that need to share information about patient safety incidents that caused harm. When implementing this process, each patient safety incident is individual, and each response must be customised appropriately.

CPSI: Communicating after harm in healthcare (2009) https://www.patientsafetyinstitute.ca/en/toolsResources/InformingMediaAdverseEvent/Pages/default.asp…

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https://www.pslhub.org/learn/organisations-linked-to-patient-safety-uk-and-beyond/international-patient-safety/391_canada/cpsi/cpsi-communicating-after-harm-in-healthcare-2009-r476/

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