Should patients be involved in After Action Reviews?

Summary

If you were a patient and been given the wrong drug in error, would you want to be invited to attend an After Action Review (AAR) with the staff directly involved?

This is the fourth article in a series to share the findings of Judy Walker Associates Snapshot survey into how the Learning Response Tools, especially AAR, are being used. Here, Judy reviews survey respondents' answers to the questions about involving patients in AARs and explore what the future might hold.